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Vocabualry: Loyalty Programs

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

Miss Clark travels frequently and is a ________at the hotel.

a)

exclusive

b)

complimentary,

c)

repeat customer

2.

She didn’t have to pay for the meal because it was____.

a)

exclusive

b)

complimentary,

c)

repeat customer

3.

Only valid important people are allowed in this _____restaurant. 

a)

exclusive

b)

complimentary,

c)

repeat customer

4.

Guests earn points by flying with the hotel____airline.

a)

access

b)

early check-in

c)

partner

5.

Greg arranged a/ an ____ at his hotel because his flight arrived at seven in the morning.

a)

access

b)

early check-in

c)

partner

6.

This key card gives guests ___ to all the hotel entrances. 

a)

access

b)

early check-in

c)

partner

7.

A system that provides benefits for people who use a service often is_______.

a)

turndown service 

b)

reward 

c)

 loyalty program 

8.

______ is an act that involves getting a bit ready for guests to sleep in before they arrive

a)

turndown service 

b)

reward 

c)

 loyalty program 

9.

______ is something given in return for doing something good

a)

turndown service 

b)

reward 

c)

 loyalty program 

10.

_______ means a measure of achievement

a)

Guaranteed

b)

Level 

c)

Enrol

11.

_______ means promised.

a)

Guaranteed

b)

Level 

c)

Enrol

12.

_______ means to become a member of a group

a)

Guaranteed

b)

Level 

c)

Enrol