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S1.25 BUSM4573 Week 09 Business Etiquette Review

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

What is Etiquette ?

a)

is a code of conduct and a set of societal rules that act as a catalyst for positive human interactions "- Harappa Diaries

b)

is a code of conduct and a set of behaviour rules that act as a catalyst for positive human interactions "- Harappa Diaries

2.

What does good business etiquette do for you?

a)

Helps you take over the world

b)

Makes you a superhero in the office

c)

Boosts self-confidence and strengthens relationships

d)

Makes you the boss of everything

3.

In Social Etiquette, you should

a)

Say thank you to show your appreciation

b)

Active listening, Self-Control

c)

Be punctual (online)

d)

Make eye contact

e)

All of the answers

4.

In "Dinning Etiquette", some of the common practices are:

a)

1. Keep the food options balanced with your guest

b)

2. Always break bread with your hands

c)

3. Always break bread with a knife

d)

Answer 1&2

e)

Answer 1&3

5.

In "Business Meeting Etiquette", some of the common practices are:

a)

1. Be punctual, Have an agenda, Listen actively

b)

2. Lead the speak

c)

3. Speak up when required

d)

Answer 1&2

e)

Answer 1&3

6.

Some of the common practice in "Social Gathering = Event Etiquette" are:

a)

1. Smile when you look at/greet somebody, Remember people's names

b)

2. Practice good oral, hands, and body hygiene

c)

3. Practice good oral, hands, and body gestures

d)

Answer 1&2

e)

Answer 1&3

7.

According to Serenity Gibbons, You And Your Business Have ____Seconds To Make A First Impression.

a)

7 Seconds

b)

17 Seconds

c)

27 Seconds

d)

37 Seconds

8.

"Grooming Etiquette" you should pay attentions to your

a)

1. Hair

b)

2. Dental Hygiene

c)

3. Scent

d)

4. Hands and Fingernails

e)

All of the answers

9.

To have appropriate "Telephone Etiquette", you should:

a)

1. Answer the call within three rings.

b)

2. Answer the call within two rings.

c)

3. Smile while talking, Speak clearly, Be mindful of your volume

d)

Answer 1 & 2

e)

Answer 1& 3

10.

Your final assessment (ASM3) contributes to......... of your final grade.

a)

30%

b)

35%

c)

40%

d)

50%

11.

Which of the following best describes the focus of Assessment 3

a)

Analyzing company financials to propose a new pricing strategy

b)

Evaluating operational efficiency or enhancing brand awareness through research

c)

Creating a new logo design for the company's marketing campaign

d)

Writing a detailed report on employee satisfaction and retention strategies

12.
  • The Assessment 3_ Business Improvement Expectations

a)
  • 1. High research quality and business analysis

b)
  • 2. Feasible recommendations

c)
  • 3.Clear communication​

d)

Answer 1&2

e)

Answer 1,2,3