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WorksheetsBusiness Class quiz
Total questions: 28
Worksheet time: 19mins
Maslow's theory of worker motivation is..
physiological needs
social needs
esteem needs
all of the above
Time rate is
amount paid for each unit of output
amount paid to an employee for one hour of work
an additional payment of payment above basic pay
payment for work, usually paid monthly
Job rotation is
involves looking at jobs and adding tasks
process of improving worker's skills
involves using groups of workers and allocating specific tasks
involves swapping around and doing a specific task for only a limited time and changing around again
What is organizational chart
refers to a diagram that outlines internal management structure
refers to level of management in any organization from highest to lowest
levels of management and division of responsibilities within an organization
refers to managers /supervisors who are given similar level of responsibility
(a) is the structure in an organization which allows instructions to be passed down from senior management to lower levels of management
What is Span of control
internal management structure
managers
subordinates working directly under a manager
senior managers leading a department
Delegation is
giving subordinate the authority to perform tasks
managers taking decision
employees involved in the decision making process
employees left to make their own decisions
Trade union is
groups of people protesting against the business
group of employees who have joined together to ensure their interests are protected
group of employees
group of managers
What is Job Analysis?
responsibilities and duties to be carried out by an employee
document outlining requirements and qualifications and expertise
none of the above
a vacancy filled by someone within the organization
Internal employment
External recruitment
External employment
Internal recruitment
Recruitment which needs advertising
External Employment
Internal employment
External recruitment
Internal recruitment
disadvantage of external recruitment by agencies
new ideas into the business
time consuming
printing costs
special charges on part on the salary of the new worker
Items in a CV
EMAIL ID
names and addresses of references
nationality
none of the above
Employment working 30 - 35 hours a week
Full time
Temporary employment
Seasonal employment
Part time
Advantage of part time employment
workers seek less training from the business
workers accepting lower wages
employees working at busy times
time consuming recruitment
(a) is the introduction given to a new employee about business's activities , customs and procedures and introducing them to their fellow workers
On the job training is being trained away from the workplace
True
False
Workforce planning is when employees are eliminated if they are no longer needed
True
False
Contract of employment is legal agreement between an employer and employee listing the rights and responsibilities of workers
True
False
(a) is the information or instructions being passed by the sender to the receiver
(a) is the term used for the method used to send any message
(a) is when the receiver gives response to the message and there is a discussion about it
Factors to consider before choosing the communication method
Leadership style
Cost
Speed
none of the above
Advantage of verbal communication method
hard evidence of the message
can copied to large number of people
opportunity for immediate feedback
none of the above
Which of these is visual communication method
Emails
Charts
Videos
Call
(a) are the factors that stop effective communication of messages
' A business used ' notice ' to communicate within the organization. Which type of communication is this?
Internal communication
Visual communication method
Written Communication method
Verbal communication method
Redundancy is when employment is ended against the will of the employee ,usually for not working in accordance with the employment contract.
True
False
