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Chapter 32 The Salon Business

Total questions: 44

Worksheet time: 22mins

Name
Class
Date
1.

For the booth renter, Social Security taxes are:

a)

half that of an employee

b)

double that of an employee

c)

paid by the salon owner

d)

not required by the federal government

2.

A long-term picture of what the business will become and what it will look like when it gets there is a:

a)

business plan

b)

goal

c)

mission statement

d)

vision statement

3.

A _____ is a benchmark that, once achieved, helps you to realize your mission and your vision.

a)

goal

b)

capital

c)

demographic

d)

policy

4.

On a business timeline, expansion of services and locations would take place between the _____ years of operation.

a)

3-5

b)

1-2

c)

5-10

d)

10-15

5.

A _____ is a written description of your business as you see it today and as you foresee it in the next five years.

a)

business regulation

b)

vision statement

c)

mission statement

d)

business plan

6.

The business plan should include projected income and overhead expenses for a period of:

a)

10 years

b)

5 years

c)

3 years

d)

1 year

7.

Which agency requires that information about ingredients of cosmetic preparations be available to employees?

a)

EPA

b)

OSHA

c)

SDS

d)

FDA

8.

The rules and regulations adopted by a salon to ensure that all clients and associates are treated fairly and consistently are called:

a)

written agreements

b)

demographics

c)

salon records

d)

salon policies

9.

The type of owner who assumes expenses, receives profits, and bears all losses of the business is a:

a)

sole proprietor

b)

small corporation

c)

business partner

d)

franchise owner

10.

A business structure in which two or more people share ownership is a:

a)

sole proprietor

b)

franchise

c)

corporation

d)

partnership

11.

Money to invest in a business is called:

a)

capital

b)

personnel

c)

demographics

d)

insurance

12.

One reason for going into a partnership arrangement is to have:

a)

have more control over running the business

b)

a larger share of the profits

c)

more capital for investment

d)

less liability for debts

13.

If you purchase shares in a corporation, you are a:

a)

franchisee

b)

sole proprietor

c)

stockholder

d)

partner

14.

In what part of a business plan should you state your objectives?

a)

Organizational Plan

b)

Mission Statement

c)

Salon Policies

d)

Executive Summary

15.

Administrative plans for your business are found in which part of a business plan?

a)

Marketing Plan

b)

Supporting Documents

c)

Vision Statement

d)

Organizational Plan

16.

A _____ is someone who is trained to do everything from recording sales and payroll to generating a profit-and-loss statement.

a)

full-charge bookkeeper

b)

tax attorney

c)

tax preparer

d)

financial adviser

17.

Supplies that are used in the daily business operation are:

a)

consumption supplies

b)

retail supplies

c)

client supplies

d)

consumer supplies

18.

Supplies that are purchased to be sold to clients are called:

a)

inventory supplies

b)

rebooking supplies

c)

retail supplies

d)

consumption supplies

19.

Records that are used to note client personal and contact information and preferences are called:

a)

salon receipts

b)

salon policies

c)

service records

d)

written agreements

20.

The primary concern when planning the physical layout of your salon should be:

a)

cost

b)

color scheme

c)

luxury

d)

maximum efficiency

21.

It takes most new salons about _____ to begin operating at full capacity.

a)

6 months

b)

2 years

c)

1 year

d)

12 months

22.

In the allotment of funds, the top priority should be to meet your _____ obligations.

a)

utility

b)

payroll

c)

rent

d)

vendor

23.

Which part of a salon is considered the nerve center?

a)

shampoo area

b)

service area

c)

storage area

d)

reception area

24.

The best form of advertising is:

a)

satisfied clients

b)

newspaper

c)

internet

d)

ads

25.

​Unless you are at least _____ percent booked all the time, it may not be advantageous to rent a booth.

a)

85

b)

50

c)

70

d)

35

26.

A mission statement does NOT:

a)

​contain the core values to help guide decision making

b)

​lay the foundation for how your organization's strategies are created

c)

spell out the organization's overall goals

d)

​list the company's specific rules or regulations

27.

​When creating your brand identity, you should ask each of the following questions, EXCEPT:

a)

What are you selling?

b)

What is your aesthetic?

c)

What is your point of difference?

d)

Where will you be located?

28.

​In a corporation, you:

a)

​incur more costs setting up the business than you would setting up a partnership

b)

must have at least three stockholders

c)

pay income tax based on the total profits of the business

d)

​are not required to pay unemployment insurance taxes on your salary

29.

​If your company sets up an agreement with Awesome Salon to open your own salon that operates under the Awesome Salon name and logo, your new salon is considered a:

a)

corporation

b)

​franchise

c)

sole proprietorship

d)

partnership

30.

​Which of the following should be included in the Supporting Documents section of a business plan?

a)

​description of the key strategic influence of the business

b)

financial statement analysis​

c)

​owner's resume

d)

​projected financial statements

31.

​If you choose to buy an established salon, you should seek professional assistance from a(n):

a)

​business lawyer and human resources specialist

b)

​architect and human resources specialist

c)

​architect and accountant

d)

​accountant and business lawyer

32.

​When drawing up a lease to rent a building for your salon, you should secure all of the following EXCEPT an:

a)

​agreement stating that the landlord will hold all insurance policies

b)

​agreement about necessary renovations and repairs

c)

​exemption of fixtures or appliances attached to the salon

d)

​option that allows you to assign the lease to another person

33.

​Smooth business management depends on all of the following factors EXCEPT:

a)

excellent customer service delivery

b)

​competition between management and employees

c)

​sufficient investment capital

d)

​proper pricing of services

34.

​When interviewing potential employees, you should always look for people who:

a)

​have just recently obtained a cosmetology degree

b)

​have a professional appearance

c)

​project a very progressive image

d)

​have worked at many salons in recent years

35.

When operating your own salon, you should:​

a)

​follow the same rules that you set for your employees

b)

​allow each cosmetologist to decide whether or not they will accept tips

c)

​establish compensation plans through a verbal agreement

d)

​encourage employees to decide when they are ready for an evaluation

36.

​The key duty of the receptionist is:

a)

greeting clients

b)

​booking appointments

c)

inventory

d)

record keeping

37.

When using the telephone, you should NOT:

a)

smile as you speak

b)

show interest

c)

be courteous

d)

make calls in a busy area of the salon

38.

​When using social media to promote the salon, you should:

a)

get clients' permission before using their images in your posts

b)

only post from time to time

c)

post your political views

d)

use different names for different websites

39.

How many visits does it typically take for a new client to become a loyal current client?​

a)

5

b)

7

c)

3

d)

1

40.

You do NOT need which type of insurance for your salon?

a)

fire

b)

deposit insurance

c)

burglary

d)

malpractice

41.

When you are purchasing an existing salon and there is a transfer of a mortgage, the _____ should initiate an investigation to determine whether there are defaults in the payments of debts

a)

mortgage holder

b)

buyer

c)

seller

d)

bank officer

42.

​Costs to create even a small salon in an existing space can range from _____ per square foot.

a)

$20-$25

b)

$30-$50

c)

​$75 to $125

d)

$200-$300

43.

When operating a salon, your largest expense each month will be your:

a)

employee ​payroll

b)

utilities

c)

rent

d)

supplies

44.

A salon's financial success depends in large part on all of the following EXCEPT:​

a)

retail

b)

cold calling

c)

up-selling

d)

cross promoting