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WorksheetsPre-Test Training Dec.2021
Total questions: 25
Worksheet time: 25mins
आपकी पहले हुई ट्रेनिंग की तारीख क्या थी?
01st November 2021.
01st December 2021
08th December 2021
10th November 2021
What was the training type for previous session?
Only Product Training
Product with NHIT (New Hired Induction Training)
Only Sales training
Sales meeting only.
What are the products which were covered in last training session?
(Multiple answers)
Schemes only
HCP Products
Mattresses.
None of the above.
What is the first thing we do, when a customer enters in store?
Ask them for Budget before showing products
Smile & Greet as per time.
Will ask for product they are looking.
None of the above.
What is the welcome statement we should use to welcome the customer?
Hello sir, please come in.
"Welcome to Sleepwell World/Gallery"
We are open Sir/Ma'am.
Lots of discount is available.
What is the first step to follow before showing the product?
Ask for the budget.
Tell them the offers.
Ask relevant questions to find out the need.
Let them check the store.
What to do, if customer is not able to tell about their need?
Ask them to come later.
Ask them to search the market.
Ask them to buy anything.
Take them through Mattress Selector for best product.
How many Categories are there for Mattresses?
10
08
05
03
Select all the correct categories of mattresses shown on website.
(Multiple Answers)
Basic Comfort, Spa Comfort
Everyday Comfort
Celebrity Comfort
Ortho Comfort, Hotel Comfort
Prime Comfort, Night Comfort
What is the standard to describe the Mattress size?
Milimeter
Kilogram
Inches & Feet
Yards
What is the benefit of Triple Layer Quilting or Memory Foam Quilting?
Triple layer gives soft comfort
Both gives plush feel while using mattress.
Makes the mattress more firm
Un-usable
What is the benefit of Impression Foam as Luxury Layer?
It gives contoured hugging to the body for gentle feel
It adds extra firmness for customer.
It is a name of bonded foam.
It is for bottom use only
What are the benefit of HR foam?
(Multiple Answers)
High Resilience Foam has most firmness.
HR (High Resilience) foam gives bounce effect while using in support layer.
HR Foam gives medium firm feel to the user.
HR is just for quilting only
What are the foam type used in GenX 2.0, select correct sequence from top to bottom? (Multiple Answers)
1. Premium knitted fabric
2. Impression Foam, 3. HR Foam
2. SleepWell Resitec foam
3. PU Foam and 4.Bottom airmesh fabric
4. European Fabric
What is the benefit of Airmesh Fabric used in GenX 2.0? Please Explain key benefit. (Multiple Answers)
It shines in the night
Enhanced Air circulation
Premium feel of fabric
None of the above
What is the best way to close the deal?
Close deal by asking "Kya abhi khareedna hai?"
Try asking Close ended question.
Tell the offers and discount before final billing
Repeat the benefits if customer is cofused
Ask retailer for more discount
What to do if customer is asking to visit later? (Multiple Answers)
Ask them to share their contact details
Share the store's contact details to call for any guidance.
All of the above
None of the above
Which one is our premium category mattress?
Utsav
Admire Firmtech
Nexa
Dignity
Select all mattresse which are from hotel comfort category.
Revital 4.0, Revital 2.0
Dignity, Esteem
Eminence, Latex Plus
Spinetech Air Luxury, Durafirm Plus
Which one is mattress from celebrity comfort?
Nexa
Impression
Naturell 1.0
All of the above
What is the best way to say good bye to customer after purchase?
Say "Thank You for choosing sleepwell, have a good day"
Say "Good Bye sir/Ma'am"
Say nothing, just hand over the bill.
When to ask the question to find out the need?
After purchase.
After greeting and welcome.
When customer is going out of the store
While customer is entering to the the store
What are the specifications of Dignity, select correct sequence!
1. Premium Knietted Fabric,
2.Impressions & Sleepwell Quiltec® Foam, 3. Resitec® Foam
2. Latex Foam quilting, 3. Nasa Foam
4. Rebonded foam
1.Jacqard fab>Bonded foam, 4.HR foam
What is the top finish quilting done in new model of Esteem?
Tight top and Quiltec foam quilting
Pillow Top finish & Impression Foam quilting
Euro top & PU foam quilting
None of the above
Select all mattresses with "Zero Partner Disturbance" USP. (Multiple answers)
Mable, Cocoon, Esteem
Dignity, Durafirm Plus, Activa
CCT1.0, Eminence, Naturalle 1.0,
Ultra, Latex Plus, Nexa
