History of Spas. The history of public baths begins in _____ in the 6th Century BC.

History of Spas. ______(460bc – 370bc) - was known as “Father of Medicine as a rational science”. It was him who finally freed medicine from the shackles of magic, superstition and supernatural.

History of Spas. Perhaps the most famous ancient Spas were those of the Roman Empire, which dated from____ to ____.

Histoy of Spas. ______ became centers for health and wellness, as well as socialization.

History of Spas. The second largest roman public baths are:

History of Spas. Which od these rooms in a roman public bath is a warm room (39ºC), indirectly heated and with a warm pool?

History of Spas. Spa culture around the world. The_______ is still a common gathering place for socializing and relaxing today. Upon entering, visitors may be given a towel, a pair of sandals and an abrasive mitt, a keşe -- meant for exfoliating the skin. The ______ typically consists of three main areas: a hot steam room with a large marble stone at the centre, where bathers lay as attendants scrub them and administer massages; a warm room for bathing; and a cool room for resting. Areas are typically gender-separated and nudity is optional.

History of Spas. 16th century in England: after discovering a second well in Harrogate,_______called the resort The English Spaw, beginning the use of the word Spa as a generic description.

History of Spas. ______ invented the term “Thalassotherapy” from the Greek words “thalassa” meaning sea and “therapeia” meaning treatment.

In 1865, in Montpellier, he presented his thesis entitled “Introduction to thalassotherapy”.

Hydrotherapy. The internal or external use of the specific chemical properties of mineral waters is called:

Hydrotherapy. Which of these is NOT a therapeutic characteristic of hydrotherapy?

Hydrotherapy. The use of external applications of heat for therapeutic purposes is referred to as:

Hydrotherapy. In this type of thermal therapy, the reduction of nerve conduction velocity leads to a numbing effect that significantly reduces pain.

Types of Health centers and types of Spas. In this facility natural mineral water is used for the treatments and cure of disease. (minero-medicated water)

It provides medicinal services, prescribing treatments and the facilities where to have the treatments.

Types of health centers and types of Spas. In this facility, spring water is used with water temperature between 30º and 40 °C

Types of Health ecnters and Types of Spas. A spa whose sole purpose is to provide guests with lifestyle and health improvement through professionally administered spa services, physical fitness, education programming and on-site accommodations. Spa cuisine is served exclusively.

Health & Wellness. This Dimension of Wellness relates to understanding your feelings and coping effectively with stress. It is important to pay attention to self-care, relaxation, stress reduction and the development of inner resources so you can learn and grow from experiences.

Health & Wellness. The practice of travelling abroad in order to receive medical treatment is called:

Health & Wellness. Some of the sectors comprising the global wellness market are: (mark as many as appropriate)

Health & Wellness. Established Spa Brands look at trends for opportunities to distinguish themselves while reinforcing credibility, quality and consistency, so:

some points to take in consideration which might have significant impact on your business if executed effectively are: (mark as many as appropriate)

Spa Design. The minimum square meterage required to build a spa complete with locker rooms is approximately ___ square meters.

Spa Design. Approximately ___ of revenue will come from treatment, so you want to make sure you have adequate treatment spaces.

Spa Design. Which of these is NOT a silent area of the Spa? (mark as many as appropriate)

Spa Design. _____refers to a treatment room in which there is no specialized hydrotherapy equipment. Instead, hot towels are used to remove spa products from the client´s body, or clients take showers in different area. (mark as many as appropriate)

Spa Design. The minimum size of a single dry treatment room should be:

Spa Design. The minimum size of a double dry treatment room should be:

Spa Design. When designing a wet treatment room, require special attention to the slope of the floor (min ___) to capture and drain out water.

Spa Design. _____is a field of study that evaluates the effect of color on human behavior and emotion. It is used in situations in which the business has no cultural overtones

Treatments. A _______ may wear a number of different professional hats. For example, a _______ may be a hairstylist, barber, perm or hair color specialist, manicurist, pedicurist, make-up artist, esthetician or combination of these roles, sharing the goal of enhancing clients' appearance and style.

Treatments. _______help accident victims, medical patients, and chronically disabled people maintain and improve their physical wellbeing by designing, implementing, and supervising custom treatment plans.

Treatments. Traditional alternative medicine may include: (mark as many as appropriate)

Treatments. This Dosha, in Ayurveda medicine, is energy that controls bodily functions associated with motion, including blood circulation, breathing, blinking, and your heartbeat.

Treatments. In TAM, these are swirling wheels of energy correspond to massive nerve centers in the body

Treatments. The first three chakras, starting at the base of the spine are chakras of ______. They are more physical in nature.

Treatments. In CAM, this is a system for treating illnesses that uses very small amounts of substances that would, in larger amounts, produce symptoms of the illnesses in healthy people.

Treatments. In TCM, this is the mind or spirit, responsible for

consciousness and mental ability.

Health & Safety. The purpose of _______ is to ensure that health care workers protect themselves from blood-borne diseases transmitted through broken skin, mucous membranes, or contact with blood and body fluid.

Health & Safety. Legionella grows best in warm water (between _____)

Marketing. What are the ingredients of a good Marketing Plan? (mark as many as appropriate)

Marketing. Which of these Marketing tools is an essential image-building and sales tool. Provides inspirational treatment descriptions, pricing and policies. Provides a fantastic vehicle to communicate the distinctive style and offerings that distinguish your spa from the pack!

Sustainability. _______is a framework or theory that recommends that companies commit to focus on social and environmental concerns just as they do on profits.

Sustainability. ______is a global network of leading spas with environmental awareness at their core. As a non-profit organization, they are dedicated to making positive change within the spa industry; through education, support and accreditation.

Revenue management. In this cost approach to pricing the first step is to determine the direct cost of the service.

Pricing. In Menu engineering, _____ is the relative popularity of Treatments, based on analysis of guests` preferences in treatment selection.

Pricing. Which of these are Key items needed before developing a Menu Engineering Strategy? (mark as many as appropriate)

Revenue management. Whic of these is NOT a Spa revenue management technique?

Revenue management. This RM technique segregates your Spa services by profitability.

Revenue management. One of the principles of RM that can be applied in the Spa industry is that, the inventory is perishable; that is, there is a time limit to selling the items, after which it ceases to exist or ceases to have value. In the Spa world, this perisable inventory is______

Revenue management. Which of these is NOT a Time management method?

Revenue management. This is one of the most fundamental Ratios for Spas. It identifies the average selling price.