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OB Knowledge Quiz

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

The refund period limit for MADA is:-

a)

2 Weeks

b)

12 days

c)

13 days

d)

3 Weeks

2.

How to refund gosell payment from the dashboard ?

a)

Settlement

b)

gosell > Refund > click red button

c)

gosell > my sales > click on green button

3.

If the merchant asked when the account will be activated, the SLA of approving accounts is ---

a)

48h

b)

1 Working day

c)

7 Working days

d)

1 Week

4.

Mark all correct answersThe required banking information for Kuwaiti merchant with corporate account

a)

Company IBAN number

b)

Swift Code

c)

Company Bank account Name

d)

All the answers are correct

5.

Mark all correct answers

Which products are not available in all our 9 supported countries

a)

goSell

b)

goTap

c)

goPay

d)

goCollect

6.

What is the settlement period for USD accounts?

a)

Settlements are 1 time weekly every Tuesday after 5 business days of the payment with a minimum of 300 USD

b)

​If the payment was through Benefit it will take 3 working days , If it's through Visa or MasterCard it will take 5 working days with a minimum of 10 USD.

c)

​If the payment was through Knet it will take 3 working days, If it's through Visa or MasterCard it will take 5 working days

7.

Tabby works in

a)

Kuwait and Bahrain

b)

Ksa and UAE

c)

Ksa and Qatar

d)

Oman only

8.

Do we accept individual sub accounts in Jordan,Egypt and Lebanon ?

a)

YES

b)

NO

9.

What is the Max limit to block amount ( Authorize ) ?

a)

10 working days

b)

8 days

c)

5 working days

d)

7 days

10.

Do we accept businesses selling IPTV ?

a)

YES

b)

NO