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Business Operations and Technology Ch 11 Test

Total questions: 35

Worksheet time: 19mins

Name
Class
Date
1.

Most businesses use only one type of computer software.

a)

True

b)

False

2.

A database is an organized collection of information with items that are related in some way to one another.

a)

True

b)

False

3.

The location where a spreadsheet column and row intersect is called a cell.

a)

True

b)

False

4.

The smallest unit of computer memory capacity is the nibble.

a)

True

b)

False

5.

CDs, DVDs, and magnetic tapes are all examples of primary storage.

a)

True

b)

False

6.

The use of computers in service industries lags far behind the level of computer use in other sectors of the economy.

a)

True

b)

False

7.

The term e-commerce refers to conducting business transactions using the Internet or other technology.

a)

True

b)

False

8.

Robots can perform simple mechanical tasks, but they cannot see, hear, smell, and feel.

a)

True

b)

False

9.

Computers have become a key homework tool for students.

a)

True

b)

False

10.

In order to use a computer most effectively, you need to know how to program it.

a)

True

b)

False

11.

The physical elements of a computer system are called the

a)

hardware.

b)

software.

c)

memory.

d)

processing units

12.

The largest and best-known computer network in the world is

a)

the World Wide Web.

b)

the intranet.

c)

the hypernet.

d)

the Internet.

13.

Which of the following is NOT an input device on a computer system?

a)

mouse

b)

.

keyboard

c)

joystick

d)

.

the CPU

14.

The most commonly used operating system software is

a)

Linux.

b)

Microsoft Word.

c)

Photoshop.

d)

Windows.

15.

A computer ____________________ is a system of letters, words, numbers, and symbols used to communicate with a computer.

a)

system

b)

program

c)

network

d)

language

16.

An organization’s reports, letters, and memos are usually created with

a)

database software.

b)

spreadsheet software.

c)

word processing software.

d)

graphics software

17.

Companies typically use desktop publishing software to produce

a)

alphabetized customer lists.

b)

newsletters, brochures, and booklets.

c)

financial calculations.

d)

all of the above

18.

A byte consists of ____________________ bits.

a)

80

b)

1,024

c)

4

d)

8

19.

Which of the following represents the LARGEST computer memory capacity?

a)

kilobyte

b)

gigabyte

c)

terabyte

d)

megabyte

20.

Which type of computer output includes processing results displayed on a computer monitor or in a printed report?

a)

text output

b)

video output

c)

graphics output

d)

audio output

21.

Gathering, analyzing, and storing data and reporting results are the components of a(n)

a)

CPU.

b)

MIS.

c)

LAN.

d)

RAM.

22.

Financial institutions, government agencies, and customers are all examples of

a)

internal data sources.

b)

primary data sources.

c)

external data sources.

d)

secondary data sources

23.

The final step in the operation of the MIS is

a)

.

obtain facts, figures, and other data.

b)

distribute data to decision makers.

c)

update data files as needed

d)

process, analyze, and organize data.

24.

A plastic card with a silicon chip that stores information such as your credit history or medical information is called a(n

a)

debit card.

b)

smart card.

c)

credit card.

d)

ID card.

25.

The online company eBay is an example of which e-commerce model?

a)

B2B

b)

C2C

c)

B2C

d)

C2B

26.

Which of the following workers would probably be LEAST likely to telecommute?

a)

an auto mechanic

b)

a website designer

c)

a sales representative

d)

a writer

27.

The use of technology to create product styles and designs is called

a)

a.

computer-aided design.

b)

artificial intelligence

c)

computer-assisted instruction.

d)

robotics.

28.

Workers who are unemployed because of changing job conditions are known as ____________________ workers.

a)

displaced

b)

disabled

c)

downsized

d)

deleted

29.

A computer ____________________ is program code hidden in a system that can later do damage to software or stored data.

a)

geek

b)

virus

c)

spam

d)

pirate

30.

Thieves have obtained information about Martina online and applied for a credit card in her name. They also accessed her bank account. Martina has been the victim of

a)

an expert system

b)

piracy.

c)

artificial intelligence

d)

identity theft.

31.

An input device, processing unit, memory and storage, and a(n) (a)   device are the four basic components of a computer system.

32.

A local computer network, often called a(n) , (a)   is an organization’s private computer network.

33.

The central (a)   unit is the control center or “brain” of a computer system.

34.

__________software refers to programs that perform specific tasks such as word processing or accounting

a)

application

b)

gui

c)

operating system

d)

XBox

35.

Slide shows are usually created with software, which allows a speaker to show text, data, photos, and other visuals.

a)

spreadsheet software

b)

application software

c)

presentation software

d)

database