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Grammar 101: Subject-Verb Agreement (NH)

Total questions: 20

Worksheet time: 7mins

Name
Class
Date
1.

Your IVR ____ your calls to different departments.

a)

routes

b)

route

2.

The support articles ____ resolution on the issue of inability to Dial Out or when outbound calls ____ in Agent Application on the RingCentral Contact Center.

a)

provides, fail

b)

provide, fail

c)

provides, fails

d)

provide, fails

3.

The customer and the agent ____ together to resolve technical concerns.

a)

works

b)

work

4.

Interviews ____ one way to collect data and ____ employers to gain an in-depth understanding of applicants.

a)

is, allows

b)

is, allow

c)

are, allows

d)

are, allow

5.

The Tier 1 representative, along with the three associate contact center implementations engineers, ____ suspended.

a)

was

b)

were

6.

The Tier 1 representatives nor the TL ____ not have the capability to turn off the automatic purchase calling credit feature.

a)

does

b)

do

7.

The TL or the Training Manager ____ the MyPay filings.

a)

approves

b)

approve

8.

Everyone ____ invited to participate in the communications training.

a)

was

b)

were

9.

The information obtained from the business owners ____ relevant to include in upgrading the RingCentral apps.

a)

was

b)

were

10.

29.99 dollars ____ the monthly bill per user for the RingCentral MVP Essentials plan.

a)

is

b)

are

11.

There ____ several steps in configuring your account settings.

a)

is

b)

are

12.

Our team ____ a generous bonus every quarter from RingCentral.

a)

receives

b)

receive

13.

You ____ been a loyal customer of RingCentral.

a)

has

b)

have

14.

Support.ringcentral.com ____ you with quick answers to common RingCentral questions.

a)

provides

b)

provide

15.

My supervisor ____ approved your refund request.

a)

has

b)

have

16.

I ____ the feedback you will provide through our email survey.

a)

appreciates

b)

appreciate

17.

The committee, along with three Solutions Engineers, ____ suspended.

a)

was

b)

were

18.

Everyone ____ called, but few ____ chosen.

a)

is, is

b)

is, are

c)

are, is

d)

are, are

19.

Nobody from the Floor Support team ____ invited to the QA calibration.

a)

is

b)

are

20.

1.581 billion dollars ____ RingCentral's total revenue during the Third Quarter of 2021.

a)

was

b)

were