Wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Communications Education and Training

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

The act in which one person sends a message to another person and receives a response.

a)

sender

b)

communication

c)

receiver

d)

message

2.

Lets the sender know the message is understood.

a)

sender

b)

receiver

c)

message

d)

feedback

3.

The result of good communication.

a)

message

b)

tone of voice

c)

communication

d)

sounds

4.

What 2 people must be involved in communication?

a)

parent and child

b)

sender and receiver

c)

teacher and student

d)

friends

5.

Verbal communication is.....

a)

using gestures

b)

using sounds

c)

using words

d)

facial expressions

6.

Nonverbal communication is using .......

a)

sounds

b)

facial expressions

c)

gestures

d)

all 3 answers

7.

What is very important when using verbal communication?

a)

head tilt

b)

smiles

c)

words

d)

tone of voice

8.

The act of perceiving sound by the ear, simply happens.

a)

implants

b)

listening

c)

hearing

d)

speaking

9.

Something you consciously do and requires concentration so that your brain processes meaning from words and sentences.

a)

listening

b)

feedback

c)

hearing

d)

constant

10.

The communication process is not complete until the receiver gives the sender some ........

a)

gestures

b)

concentration

c)

feedback

d)

hearing

11.

Communication is ____________, we live in a noisy world.

a)

selective

b)

constant

c)

minimal

d)

quiet

12.

What is the most important part of active listening?

a)

body language

b)

feedback

c)

gestures

d)

pay attention

13.

_______________ are very important for developing leadership skills.

a)

Gestures

b)

Understanding

c)

Good communication skills

d)

Feedback

14.

What should a good leader be able to use to help solve problems?

a)

tools

b)

communication

c)

feelings

d)

help

15.

Communication is the key to making and keeping .......

a)

your sanity

b)

healthy

c)

pets

d)

friends

16.

If you face a disagreement with someone, try to ......

a)

only think of yourself

b)

understand the other person's feelings

c)

persuay them to your way of thinging

d)

change their mind

17.

When in a disagreement with someone, be sure to ......

a)

remain quiet

b)

talk about the weather

c)

talk about your needs and feelings

d)

talk about other people

18.

When in a disagreement, know when to ......

a)

stop talking and stick to the issue at hand

b)

hug your friend

c)

over talk the other person

d)

never say never

19.

To show that you are listening, use your...

a)

judgement

b)

responses

c)

issues and needs

d)

body language and gestures

20.

Listening requires ______so that your brain

processes meaning from words and sentences.

a)

concentration

b)

feedback

c)

hearing

d)

voice