WorksheetsSR1 Week 1 Review
Total questions: 18
Worksheet time: 12mins
Airbnb CEO and Co-founder
Joe Gebbia
Jeff Bezos
Brian Chesky
Nathan Blecharczyk
Airbnb Headquarters
Chicago
San Francisco
New York
Dublin
The first bed used for Airbnb was an Airmatress
True
False
What Service Promise is being depicted on the photo?
Help Everyone Belong
Host Our Community
Make Service Magical
Take Good Care
All Airbnb policies are available for users to read.
True
False
Which of the following is not a requirement to verify identity?
Full Name
Government ID
Email Address
Social Security Number
A host may decline a reservation for a guest with Service Animal due to inconvenience
True
False
All listings are controlled and modified by their host.
True
False
Nick made an outbound call during a rebooking case to inform a user that the host of the listing they are trying to book was unavailable. He tried to ask the listing amenity preferred by the user and noted them. He set the user's expectation towards the next steps he will take to help out.
Make Service Magical
Help Everyone Belong
Take Good Care
Host Our Community
Which is not a method to book on Airbnb?
Instant Book
Call CS
Request to Book
Special Offers
Host Dani would like to set her listing to have competitive price according to demands of listing in his area. Which setting should he modify?
Custom Pricing
Smart Pricing
Weekend Pricing
Discounted Pricing
A Superhost is a...
...host with superb performance
...host with superb listing
...host with a luxurious listing
John received a call. During the conversation he made sure that all feedback from the user was documented, he offered efficient options and made sure that the user will have a reference to get back in the future.
Make Service Magical
Help Everyone Belong
Take Good Care
Host Our Community
Host Anj is asking for the pricing details of her reservation with her guest Axie. Which section of the reservation page can be checked to explain these details?
Payments
Resolutions
Payouts
Price Breakdown
(a) is the short hand writing to denote that guest made an inbound call.
A person with a personal account that can manage a listing from a different account is called...
Superhost
Co-host
Listing Admin
Account POC
Host Jojo is asking for the status of the additional payment she asked from her guest Karl. Which section of the reservation page can be checked to explain these details?
Payments
Resolutions
Payouts
Price Breakdown
Host Jean wanted to make sure that she will have atleast a day in between reservations to clean-up her listing. Which setting must she modify?
Advance notice
Restricted check-in days
Availability window
Preparation time
