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Trouble Shooting Network Connections

Total questions: 14

Worksheet time: 11mins

Name
Class
Date
1.

Your tablet is not connecting to your wireless access point. You double-check and confirm that the access point is not showing up in the list of available connections. What could be the issue?

a)

offline access point

b)

the SSID is hidden

c)

Internet is down

d)

an IP address conflict

2.

What router setting can you use to allow only the devices that you specify in the configuration to access the router?

a)

Subnet Mask

b)

encryption

c)

MAC filtering

d)

firewall

3.

What wifi channels are used in the US

a)

1,6,11

b)

1,5,15

c)

2,7,12

d)

3,4,9

4.

Several staff members in the Customer Service department at your technology company are complaining that they cannot

a)

weak wireless signal

b)

using an APIPA address

c)

DNS misconfiguration issue

d)

DHCP server is online

5.

What does RSSI stand for?

a)

Recorded Self Service Incident

b)

Radio Static Signal Interference

c)

Recived Signal Strength Indicator

d)

Remote Secure Software Integration

6.

What command is used to trace the route a packet of information takes to get to its target.

a)

nslookup

b)

pathping

c)

tracert

d)

netstat

7.

Does wake on LAN allow you to start up a computer remotely?

a)

True

b)

False

8.

Telnet is a protocol that allows you to connect to remote computers true or false

a)

True

b)

False

9.

Which wireless communications protocol is an open source technology used primarily for home automation and operates in the same frequency band as many Wi-Fi networks?

a)

Z-Wave

b)

Zigbee

c)

Bluetooth

d)

NFC

10.

You work for a small startup and are setting up the Small Office Home Office (SOHO) network security on the router. What actions should you take to improve the router’s security on the network?(Select all that apply.)

a)

Configure content filtering

b)

Turn on Windows firewall

c)

Use MAC filtering

d)

Disable UPnP

11.

Users in your office complain of latency on the network. Which Windows networking tool can you use to investigate network paths?

a)

netstat

b)

tracert

c)

ping

d)

ipconfig

12.

You replace the Network adapter card on a user's laptop computer. To ensure maximum compatibility on various networks, you need to make sure the adapter is set to "autonegotiate" the network settings. How do you open the dialog box to verify this setting?

a)

Locate the device in the Device Manager, select Properties, and choose the Driver tab.

b)

Locate the device in the Device Manager, select Properties, and choose the Advanced tab.

c)

Locate the device in the Device Manager, select Properties, and choose the General tab.

d)

Locate the device in the Device Manager, select Properties, and choose the Details tab.

13.

When you manually configure TCP/IP settings on a computer in a SOHO network, what address should you enter as the default gateway address?

a)

the IP address of that computer

b)

it should be left blank

c)

the network address of the local LAN

d)

the internal address of the Internet router

14.

What type of technology supports the use of signaling and bearer channels

a)

Dial-Up

b)

VDSL

c)

IDSN

d)

ADSL