WorksheetsgKIT Tech Writing Day 1
Total questions: 20
Worksheet time: 3600secs
ACS stands for what?
Ads Content Supplement
Ads Content System
Ads Content Strategy
Anstonia Content Support
Ads Content Stratum
Our workflow's guiding principles for content are accuracy, consumability, discoverability, and comprehensiveness.
True
False
Perhaps
ACS owns 8 external Help Centers and 1 internal Help Center.
True
False
Perhaps
According to the new ACS Org Chart, Content Strategists are now called Content Project Leads.
True
False
Perhaps
Which of the following processes does a tech writer do not need to do.
Drafting
Coding
Triaging
Localizing
CPLs are our subject matter experts. They help us in editing the technicality of the content we're working on.
True
False
Perhaps
Which go/link is our so-called style bible?
go/nalu
go/adshelprequest
go/write
Which communication method do we prefer using when interacting with CPLs or POMs during the Drafting Launch Phase? Choose all the correct answers.
Google Chat
Buganizer
Edit doc
Google Meet
Telepathy
I can reach out and communicate to a POM on which occasions? Choose all the correct answers.
If I have any product-specific concerns
If their sign-off is crucial to the launch
If I need approval on how I framed the technicalities based on the source material
If I want someone to have lengthy discussions about a product
I have read the source material many times over. I also discussed my bug to my colleagues and some QAs. I'm still confused with some instructions. Am I allowed to communicate with a CPL for further guidance on the ask.
Yes, because there are no other ways for me to verify information.
Yes, because I need some more direction on how to proceed with the ask.
Yes, because my colleagues have little to no knowledge of the information.
Yes, because the process tells me exactly to communicate with them.
Bug ask: Update the terminology on this article to reflect the new updates in Google Ads
Bug requestor: Someone from the vendor team under the Customer Support and Service
Will there be a need for a Stakeholder Review or SME to approve the changes for this type of bug and its reporter?
Yes, because the reporter is not considered a subject matter expert.
Yes, because customer support and service associates need clearance.
Yes, because the CPL cannot give me guidance on the bug ask.
Yes, because the process states that Stakeholder Review is always needed.
Recalling basic Launch Phases and the high-level workflow, how many times can a typical bug with a language translation get checked by a QA?
Only once
Not at all
Twice
Three
What does "PP" in PPQA stand for?
Pre-approved Post
Pre-publish
Prepositioning
Pre-powered
FormattaTron is an extension that we use in which tool?
Buganizer
Google Docs
Connect Composer
Nalu
Sample Bug Workflow and Process
Bug Intake > Bug Triage > _________ > GOC Drafting > Draft QA > Drafting: CPL Review > GOC Coding > PPQA > Coding: CPL Review > Localization
Identify the missing Launch Phase.
Scoping
Stakeholder Review
Final Strategist Review
PASE (Pre-approved Simple Edit) Bug Process
Bug Intake > Bug Triage > Coding > PPQA > Coding: CPL Review > Localization > Publication
Can this process workflow be a typical example for PASE bugs?
Yes
No
According to the new Complexity guidelines, Light edits can mean that the request can be as simple as replacing the same text on multiple pages, updating terminology changes, or fixing broken links.
Yes
No
PASE bugs have an SLA of 1 business day since the nature of the ask is almost always easy and does not mostly require drafting.
This is accurate as it makes sense to the workflow.
This is inaccurate since PASE bugs require Edit docs.
Friendly bumps on reassigned bugs are not necessary for the workflow.
True
False
FormattaTron helps us identify which parts of the text are retained, removed, or added. If there are limitations to what FormattaTron can do, the "Suggesting mode" may be used to reflect changes in the Edit doc article.
Statement 1 is correct. Statement 2 is incorrect.
Both statements are true.
Statement 1 is incorrect. Statement 2 is correct.
