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Worksheets

RECEPTION

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

There were many pictures hanging in the _____.

a)

equipment

b)

complimentary

c)

hallway

d)

downstairs

2.

The spa will _____ robes and slippers for every visitor.

a)

conflict

b)

provide

c)

support

d)

) produce

3.

The staff had many things to put _____ before their manager arrived.

a)

away

b)

after

c)

from

d)

for

4.

You won’t be allowed to check _____ until you get all of your items out of the hotel room.

a)

in

b)

out

c)

by

d)

for

5.

If you want to get a(n) _____ cell phone, you must be willing to spend lots of money

a)

up-to-the-minut

b)

run-of-the-mill

c)

out-of-date

d)

top-of-the-line

6.

Roger and Millie planned to meet _____ in the lobby at six o’clock.

a)

settled

b)

downstairs

c)

hallway

d)

relaxing

7.

The management meeting _____ with the opening event for the new facility.

a)

provided

b)

included

c)

conflicted

d)

checked

8.

Without a(n) _____, you aren’t allowed to stay at the hotel.

a)

MD

b)

BA

c)

ID

d)

AM

9.

Sharon didn’t know how to use the gym _____, so she asked an instructor to teach her.

a)

fitness

b)

elevator

c)

storage

d)

equipment

10.

Bottles of water are given free _____ charge to all hotel guests.

a)

in

b)

of

c)

on

d)

off

11.

First of all, now all coffee will be ____ for everyone during their working shifts.

a)

complimentary

b)

complimented

c)

compliments

d)

complimentin

12.

we will no longer be ____ free parking at the hotel

a)

including

b)

relaxing

c)

providing

d)

working

13.

Please remember to get off of any ____ that a guest wants to use.

a)

supplies

b)

material

c)

gear

d)

equipment

14.

Also, ____ any weights or other items you use when you are finished.

a)

settle in

b)

put away

c)

check out

d)

work out

15.

The gym _____

a)

on the roof.

b)

on the first floor.

c)

opens at six o'clock

d)

in the hotel.

16.

You have reserved a suite.

a)

Correct is that?

b)

Is that correct?

c)

Correct is?

d)

Correct that?

17.

I see that ....

a)

you wanted a room on the second floor.

b)

a room you wanted floor on.

c)

you floor wanted a room.

d)

you wanted a floor on the second.

18.

The hotel has a sauna .....

a)

that opening to guests.

b)

that guests open.

c)

that guests are open.

d)

that is open to guests

19.

The hotel's conference room....

a)

that is only fro guests of the hotel.

b)

that is for guests only hotel.

c)

is only for guests of the hotel.

20.

If you need a list of our services, .....

a)

you'll copy a find in your room.

b)

you'll find a copy in your room.

c)

you'll room a copy in a find.