WorksheetsSeating the Guests
Total questions: 15
Worksheet time: 8mins
If you have four customers and one of them is a senior citizen who is physically weak, where should he or she be seated in the restaurant?
corner or side of the wall
close to the hostess station
against the wall
near the door
What will you do after escorting and seating the guests at their table
Unfold the napkins and place them gently on each of the guest’s lap
Present the menu with a pleasant smile
Take the order cautiously
Make suggestive selling
Why do we need to lead or guide two customers to a two-seater table?
because there would be no space for four customers
because there could be space enough for them
because it may affect the profit of the day
because they are only two
Why is it that elderly or handicapped persons may wish to be near at the entrance of the room?
to avoid long walk
hassle free
to avoid danger in case there is an emergency
they are most comfortable when they are close to the entrance of the room
Why is it that the well-dressed parties will be placed at the center of the dining area?
for they can be an asset to the restaurant
for they can be a liability to the restaurant
for they can be an eye centered to the restaurant
because well-dressed parties must be at the center
Which of the following is not a proper way of taking guest’s orders?
Write down the order in triplicate copies; one copy goes to the kitchen,
one for the waiter, and one for the cashier
Take the order beginning with the ladies, then the host, lastly, the
gentlemen
Ask the customer if he is ready to order
Repeat the orders of the guests
Why is it loud and noisy parties may be placed in private rooms or towards at the back of the dining room?
to avoid disturbing other guests
that is the right place for them
to have their own privacy
so that they can party as much as they can
Which of the following is the right way in leading the guest?
walk behind them
walk beside them
walk before them
walk outside them
Which of the following is the correct way of presenting the menu to the guest?
Present the menu to the guest’s left side
Present the menu to the guest’s right side
Present the menu in front of the guests
Present the menu at the back of the guests
Which of the following is the standard sequence of serving foods to the guests?
appetizer, soup, salad, main course, dessert
soup, salad, appetizer, main course, dessert
main course, dessert, appetizer, soup, salad
salad, soup, main course, dessert, appetizer
Which of the following is the proper way in seating the guests?
Assist first the ladies, then the gentlemen, and the host/hostess last
Assist first the gentlemen, then the ladies, and the host/hostess last
Assist first the host/hostess, then the gentlemen, and ladies
Assist first the ladies, then the host/hostess, and the gentlemen last
What you will do to the guest when they are about to sit?
Help the guest by pulling back the chair when they are about to sit
Help the guest by pulling in the chair when they are about to sit
Help the guest by pulling out the chair when they are about to sit
Let the guest pull his/her on own chair when he/she is about to sit
The couple usually prefer in a ________ with good view
quiet corners
small corners
big corners
noisy corners
If the guest would like to ask for a specific location, what you will do as a receptionist?
try to accommodate him/her
do not let him/her choose the location
just ignore what he/she requested
never accommodate them
During waiting time of the guest’s orders, what will you offer?
water and bread rolls
bread rolls and some chocolates
chocolates and fruits
fruits and salads
