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BusMgmt - CH 1 Vocabulary - 2nd Set

Total questions: 33

Worksheet time: 18mins

Name
Class
Date
1.

______means setting an organization’s goals and deciding how best to achieve them.

a)

Planning

b)

Decision making

c)

Organizing

d)

Controlling

e)

Leading

2.

______ is a part of the planning process, involves selecting a course of action from a set of alternatives.

a)

Planning

b)

Decision making

c)

Organizing

d)

Controlling

e)

Leading

3.

What is the activity whereby, a manager must determine how activities, resources and personnel are to be grouped to carry out the plan?

a)

Planning

b)

Decision making

c)

Organizing

d)

Controlling

e)

Leading

4.

What management process is this? As the organization moves toward its goals, managers must and monitor progress to ensure that it is performing in such a way as to arrive at its “destination” at the appointed time.

a)

Planning

b)

Decision making

c)

Organizing

d)

Controlling

e)

Leading

5.

What management process is this? The set of processes used to get members of the organization to work together to further the interests of the organization.

a)

Planning

b)

Decision making

c)

Organizing

d)

Controlling

e)

Leading

6.

The manager’s ability to think in the abstract.

a)

Technical skills

b)

Interpersonal skills

c)

Conceptual skills

d)

Diagnostic skills

e)

Communication skills

7.

The mental capacity to understand the overall workings of the organization and its environment, to grasp how all the parts of the organization fit together, and to view the organization in a holistic manner.

a)

Technical skills

b)

Interpersonal skills

c)

Conceptual skills

d)

Diagnostic skills

e)

Communication skills

8.

The manager’s ability to visualize the most appropriate response to a situation.

a)

Technical skills

b)

Interpersonal skills

c)

Conceptual skills

d)

Diagnostic skills

e)

Communication skills

9.

The manager’s abilities both to effectively convey ideas and information to others and to effectively receive ideas and information from others.

a)

Technical skills

b)

Interpersonal skills

c)

Conceptual skills

d)

Diagnostic skills

e)

Communication skills

10.

The manager’s ability to correctly recognize and define problems and opportunities and to then select an appropriate course of action to solve problems and capitalize on opportunities.

a)

Interpersonal skills

b)

Conceptual skills

c)

Diagnostic skills

d)

Communication skills

e)

Decision-making skills

11.

The manager’s ability to correctly recognize and define problems and opportunities and to then select an appropriate course of action to solve problems and capitalize on opportunities.

a)

Interpersonal skills

b)

Conceptual skills

c)

Diagnostic skills

d)

Communication skills

e)

Decision-making skills

12.

the manager’s ability to prioritize work, to work efficiently, and to delegate work appropriately.

a)

Conceptual skills

b)

Diagnostic skills

c)

Communication skills

d)

Decision-making skills

e)

Time management skills

13.

Many management problems and issues can be approached in ways that are rational, logical, objective, and systematic. Managers can gather data, facts, and objective information.

a)

Science Theory

b)

The Science of Management

c)

Problem Theory

d)

The Art of Management

e)

Art Theory

14.

Managers must frequently make decisions and solve problems on the basis of intuition, experience, instinct, and personal insights.

a)

Science Theory

b)

The Science of Management

c)

Problem Theory

d)

The Art of Management

e)

Art Theory

15.

Manager who rely heavily on conceptual, communication, interpersonal, and time management skills are relying on:

a)

Science Theory

b)

The Science of Management

c)

Problem Theory

d)

The Art of Management

e)

Art Theory

16.

A conceptual framework for organizing knowledge and providing a blueprint for action is considered ______.

a)

Science Theory

b)

The Science of Management

c)

Theory

d)

The Art of Management

e)

Art Theory

17.

We need to have a good awareness and understanding of important historical developments, so as to:

a)

to understand the historical context

b)

to gain a sense of heritage

c)

to understand The Science of Management

d)

to avoid previous mistakes of others

e)

to understand The Art of Management

18.

_________ consists of two distinct branches— scientific management and administrative management.

a)

Science Theory

b)

The Science of Management

c)

The Classic Management Perspective

d)

The Art of Management

e)

Art Theory

19.

_______ was concerned with improving the performance of individual workers.

a)

Administrative Management

b)

The Science of Management

c)

The Classic Management Perspective

d)

The Art of Management

e)

Scientific Management

20.

Some of the earliest advocates of scientific management were:

a)

Lillian Gilbreth (1878–1972)

b)

Cornelius Vanderbilt (1794-1877)

c)

Frank Gilbreth (1868–1924)

d)

John D. Rockefeller (1839-1937)

e)

Frederick W. Taylor (1856–1915)

21.

_________ focuses on managing the total organization.

a)

Administrative Management

b)

The Science of Management

c)

The Classic Management Perspective

d)

The Art of Management

e)

Scientific Management

22.

Some of the earliest advocates of administrative management were:

a)

Lillian Gilbreth (1878–1972)

b)

Henri Fayol (1841–1925),

c)

Frank Gilbreth (1868–1924)

d)

Lyndall Urwick (1891–1983)

e)

Max Weber (1864–1920)

23.

_________ emphasizes individual attitudes and behaviors and group processes

a)

Administrative Management Perspective

b)

Behavioral Management Perspective

c)

The Classic Management Perspective

d)

The Art of Management

Perspective

e)

Scientific Management Perspective

24.

_________a noted German psychologist, is recognized as the father of industrial psychology.

a)

Lillian Gilbreth (1878–1972)

b)

Henri Fayol (1841–1925),

c)

Frank Gilbreth (1868–1924)

d)

Hugo Munsterberg (1863–1916)

e)

Max Weber (1864–1920)

25.

These individuals were early advocates of the behavioral approach to management.

a)

Lillian Gilbreth (1878–1972)

b)

Henri Fayol (1841–1925),

c)

Frank Gilbreth (1868–1924)

d)

Hugo Munsterberg (1863–1916)

e)

Mary Parker Follett (1868–1933)

26.

The _________ experiment discovered that employees tend to improve their production when they know they are being observed.

a)

The Mayo Studies

b)

The Weber Studies

c)

The Hawthorne Studies

d)

The Follett Studies

e)

The Munsterberg Studies

27.

Workers who overproduced were branded as ...

a)

ghost busters

b)

rate busters

c)

tier 1 producers

d)

top notch

e)

chiselers

28.

Workers who underproduced were branded as ...

a)

ghost busters

b)

rate busters

c)

tier 1 producers

d)

top notch

e)

chiselers

29.

______ argued that workers respond primarily to the social context of the workplace

a)

Social Theory

b)

Behavioral Management Perspective

c)

Human Relations Movement

d)

Theory X

e)

Theory Y

30.

______ A positive view of workers; it represents the assumptions that human relations advocates make.

a)

Social Theory

b)

Behavioral Management Perspective

c)

Human Relations Movement

d)

Theory X

e)

Theory Y

31.

______ A pessimistic and negative view of workers consistent with the views of scientific management.

a)

Social Theory

b)

Behavioral Management Perspective

c)

Scientific Relations Movement

d)

Theory X

e)

Theory Y

32.

The field _______ draws from a broad, interdisciplinary base of psychology, sociology, anthropology, economics, and medicine which is a contemporary field that focuses on various perspectives in management.

a)

Behavioral Management Perspective

b)

Human Relations Movement

c)

Theory X

d)

Theory Y

e)

Organizational Behavior

33.

A contemporary management perspective that is an interrelated set of elements functioning as a whole.

a)

Theory

b)

Concept

c)

Presumption

d)

System

e)

Rationalization