WorksheetsBusMgmt - CH 1 Vocabulary - 2nd Set
Total questions: 33
Worksheet time: 18mins
______means setting an organization’s goals and deciding how best to achieve them.
Planning
Decision making
Organizing
Controlling
Leading
______ is a part of the planning process, involves selecting a course of action from a set of alternatives.
Planning
Decision making
Organizing
Controlling
Leading
What is the activity whereby, a manager must determine how activities, resources and personnel are to be grouped to carry out the plan?
Planning
Decision making
Organizing
Controlling
Leading
What management process is this? As the organization moves toward its goals, managers must and monitor progress to ensure that it is performing in such a way as to arrive at its “destination” at the appointed time.
Planning
Decision making
Organizing
Controlling
Leading
What management process is this? The set of processes used to get members of the organization to work together to further the interests of the organization.
Planning
Decision making
Organizing
Controlling
Leading
The manager’s ability to think in the abstract.
Technical skills
Interpersonal skills
Conceptual skills
Diagnostic skills
Communication skills
The mental capacity to understand the overall workings of the organization and its environment, to grasp how all the parts of the organization fit together, and to view the organization in a holistic manner.
Technical skills
Interpersonal skills
Conceptual skills
Diagnostic skills
Communication skills
The manager’s ability to visualize the most appropriate response to a situation.
Technical skills
Interpersonal skills
Conceptual skills
Diagnostic skills
Communication skills
The manager’s abilities both to effectively convey ideas and information to others and to effectively receive ideas and information from others.
Technical skills
Interpersonal skills
Conceptual skills
Diagnostic skills
Communication skills
The manager’s ability to correctly recognize and define problems and opportunities and to then select an appropriate course of action to solve problems and capitalize on opportunities.
Interpersonal skills
Conceptual skills
Diagnostic skills
Communication skills
Decision-making skills
The manager’s ability to correctly recognize and define problems and opportunities and to then select an appropriate course of action to solve problems and capitalize on opportunities.
Interpersonal skills
Conceptual skills
Diagnostic skills
Communication skills
Decision-making skills
the manager’s ability to prioritize work, to work efficiently, and to delegate work appropriately.
Conceptual skills
Diagnostic skills
Communication skills
Decision-making skills
Time management skills
Many management problems and issues can be approached in ways that are rational, logical, objective, and systematic. Managers can gather data, facts, and objective information.
Science Theory
The Science of Management
Problem Theory
The Art of Management
Art Theory
Managers must frequently make decisions and solve problems on the basis of intuition, experience, instinct, and personal insights.
Science Theory
The Science of Management
Problem Theory
The Art of Management
Art Theory
Manager who rely heavily on conceptual, communication, interpersonal, and time management skills are relying on:
Science Theory
The Science of Management
Problem Theory
The Art of Management
Art Theory
A conceptual framework for organizing knowledge and providing a blueprint for action is considered ______.
Science Theory
The Science of Management
Theory
The Art of Management
Art Theory
We need to have a good awareness and understanding of important historical developments, so as to:
to understand the historical context
to gain a sense of heritage
to understand The Science of Management
to avoid previous mistakes of others
to understand The Art of Management
_________ consists of two distinct branches— scientific management and administrative management.
Science Theory
The Science of Management
The Classic Management Perspective
The Art of Management
Art Theory
_______ was concerned with improving the performance of individual workers.
Administrative Management
The Science of Management
The Classic Management Perspective
The Art of Management
Scientific Management
Some of the earliest advocates of scientific management were:
Lillian Gilbreth (1878–1972)
Cornelius Vanderbilt (1794-1877)
Frank Gilbreth (1868–1924)
John D. Rockefeller (1839-1937)
Frederick W. Taylor (1856–1915)
_________ focuses on managing the total organization.
Administrative Management
The Science of Management
The Classic Management Perspective
The Art of Management
Scientific Management
Some of the earliest advocates of administrative management were:
Lillian Gilbreth (1878–1972)
Henri Fayol (1841–1925),
Frank Gilbreth (1868–1924)
Lyndall Urwick (1891–1983)
Max Weber (1864–1920)
_________ emphasizes individual attitudes and behaviors and group processes
Administrative Management Perspective
Behavioral Management Perspective
The Classic Management Perspective
The Art of Management
Perspective
Scientific Management Perspective
_________a noted German psychologist, is recognized as the father of industrial psychology.
Lillian Gilbreth (1878–1972)
Henri Fayol (1841–1925),
Frank Gilbreth (1868–1924)
Hugo Munsterberg (1863–1916)
Max Weber (1864–1920)
These individuals were early advocates of the behavioral approach to management.
Lillian Gilbreth (1878–1972)
Henri Fayol (1841–1925),
Frank Gilbreth (1868–1924)
Hugo Munsterberg (1863–1916)
Mary Parker Follett (1868–1933)
The _________ experiment discovered that employees tend to improve their production when they know they are being observed.
The Mayo Studies
The Weber Studies
The Hawthorne Studies
The Follett Studies
The Munsterberg Studies
Workers who overproduced were branded as ...
ghost busters
rate busters
tier 1 producers
top notch
chiselers
Workers who underproduced were branded as ...
ghost busters
rate busters
tier 1 producers
top notch
chiselers
______ argued that workers respond primarily to the social context of the workplace
Social Theory
Behavioral Management Perspective
Human Relations Movement
Theory X
Theory Y
______ A positive view of workers; it represents the assumptions that human relations advocates make.
Social Theory
Behavioral Management Perspective
Human Relations Movement
Theory X
Theory Y
______ A pessimistic and negative view of workers consistent with the views of scientific management.
Social Theory
Behavioral Management Perspective
Scientific Relations Movement
Theory X
Theory Y
The field _______ draws from a broad, interdisciplinary base of psychology, sociology, anthropology, economics, and medicine which is a contemporary field that focuses on various perspectives in management.
Behavioral Management Perspective
Human Relations Movement
Theory X
Theory Y
Organizational Behavior
A contemporary management perspective that is an interrelated set of elements functioning as a whole.
Theory
Concept
Presumption
System
Rationalization
