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Worksheets1002 Ch2 Review
Total questions: 50
Worksheet time: 29mins
You have just replaced a client’s Windows 7 PC with a new Windows 8.1 machine. What post-installation tool should you run to make the transition as painless as possible for the client?
Windows Activation
Windows Easy Transfer
User State Migration Tool
Repair Installation
_____________ is a Windows control panel selection containing numerous tools used by administrators to troubleshoot or maintain the system
Security Center
Action Center
Administrator Tools
Event Viewer
What are TWO keyboard shortcuts to open Task Manager?
CTRL-ALT-DEL (and select TM)
CTRL-SHIFT-ESC
Windows Key-T
CTRL-T-M
___________ is a Power Options setting in which the computer saves the contents in RAM to the hard disk and shuts off the system completely
Sleep mode
Suspend mode
Standby mode
Hibernate mode
Which Control Panel utility enables the user to change the physical appearance of the environment such as the wallpaper and screen saver?
Accessibility
Display Control Panel
Folder Options Control Panel
User Accounts Control Panel
Which configuration feature enables the user to hide or display file extensions?
Accessibility
User Accounts
Display
Folder Options
What tool enables you to modify which programs start when Windows 7 starts?
msstartup
msconfig
msinfo32
ipconfig
A command line utility that copies files and settings from one Microsoft Windows computer to another is ______________.
Program Compatibility Assistant
Windows Easy Transfer
User State Migration Tool (USMT)
Windows Upgrade OS Advisor
__________ takes snap shots of the OS and configuration settings as events happen.
Snap
Libraries
Shadow copy
System Restore
What program does Microsoft include with Windows to partition and format a drive?
Format
Disk Management Console
Disk Administrator Console
System Commander
A client wants to check her hard drive for errors. What tool should she use in Windows 8.1?
FDISK
FORMAT
DISKPART
CHKDSK
What is the process of monitoring and adjusting configuration of hard drives and file systems contained on those hard drives?
Check disk
Disk clean up
Disk fragmentation
Disk maintenance
A system utility that scans and analyzes how files are arranged and accessed on the hard disk is called ______________________.
Check disk
Disk cleanup
Disk Maintenance
Disk Defragmentaion
A Windows program specifically designed to protect systems against malware is ____________.
Windows Security
Windows Defender
Disk Management
Disk Maintenance
Which term describes a combination of many updates and fixes in Windows Vista/7?
Hot fix
Hot pack
Service Pack
Service Release
A client recently bought a new game pad and installed it using the Add a Device wizard, but it still won’t work. What should the client do next? Select two options.
Check the manufacturer’s website for update drivers.
Run Windows Update to search for new drivers.
Use System Restore
Run the Automated System Recovery tool
If you install a driver on your system and it causes problems, which tool can you use to roll back to a previous driver?
Driver manager
Device manager
msconfig
System info
Which Control Panel utility would you use to troubleshoot a printer issue?
Device manager
Printers
Devices and printers
Programs and features
What type of volume consists of two or more physical drives combined but does not divide up the file data into portions?
Simple
Spanned
Striped
Mirrored
Which of the following Windows commands displays the contents of a directory?
ls
show
dir
md
Which tool will determine which network traffic is permitted to pass between your network and the computer?
Windows Firewall
Windows Defender
Which utility will open the DirectX Diagnostic tool?
DEFRAG
MSINFO32
DXDIAG
MMC
What are the tabs for MSCONFIG? (Select all that apply)
General
Boot
Services
Startup
Tools
What utility is used to open the RDP utility?
MSTSC
MMC
REGEDIT
COMMAND
Which Windows tool allows you to edit the registry which is a database containing most Windows settings?
REGEDIT
MMC
MSINFO32
DXDIAG
Which tool is focused on anti-virus and anti-spyware protection at the client level?
Windows Firewall
Windows Defender
Windows 7 has how many task manager tabs?
4
5
6
7
Windows 8 and 10 have how many Task Manager tabs?
4
5
6
7
What are two differences between Windows 7 and Windows 8/10 Task Manager?
App History Displays usage statistics for all the applications installed on the computer.
Startup lists programs that are configured to run at system startup, and measures their approximate impact on the PC’s startup speed.
App History works the same and has no measurable differences.
Startup lists programs that run at startup but no longer show startup speeds.
How many types of volumes are there?
Simple
Spanned
Striped
Mirrored
RAID 5
What is the most commonly used volume?
Simple
Spanned
Striped
Mirrored
Where do I go to manage saved windows and website credentials?
(a)
Where can you view, troubleshoot or update devices?
Device Manager
Remote Settings
System Protection
Advanced Settings
What do we call a collection of applets that you can use to manage and configure windows?
Control Panel
Category view
Icon view
Sync Center
If I right click a device and select properties, what options will I have available to me? (Choose all that apply)
Update Drivers
Enable
Disable
Uninstall
Ignore
Which applet/setting will allow me to configure and troubleshoot devices or printers as well as install new devices and printers?
(a)
What is the central location for managing and troubleshoot networks?
Device Manager
Applets
Network and Sharing Center
Action Center
What is the Network and Sharing Center referred to as under the Windows 10 Settings page:
Network & Internet
Network and Sharing Center
Device Manager
Sharing & Internet
The _____ tab allows you to configure content controls and parental controls for websites, manage security certificates, and set options for AutoComplete and web feeds.
Content
Security
Privacy
General
Where do you access Windows Firewall in Control Panel:
System and Security
Windows Defender Settings
Firewall Settings
Security Folder
What can you use Programs and Features for?
View
Uninstall
Repair
What is the command to delete files?
(a)
which command is more powerful and introduced in Windows Vists as a replacement command?
xcopy
robocopy
extract
copy
Which command will check my hard disk for corrupted files and repair them?
sfc
dism
diskpart
chkdsk
Which command will check your disk to find and repair file system errors and also check for bad sectors?
chkdsk
format
sfc
dism
Which command will repair Windows images and setup files?
dism
sfc
chkdsk
format
If you are experiencing slow start ups, which of these are possible causes: (Select All that Apply)
Errors with Fast Boot
Driver Problem
Errors in start up application
Too many startup applications
Everything is fine
Failure to boot could be: (Select All That Apply)
Missing OS
Corrupt OS
Incorrect Boot Order
Registry Error
Thereare two Windows Startup based systems, they are:
BIOS
UEFI
LINUX
EXT4
Whats the most common issue for compatibility errors:
App was designed for earlier Windows version.
Bad driver
Application error
App errors using a large amount of system memory
