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1002 Ch2 Review

Total questions: 50

Worksheet time: 29mins

Name
Class
Date
1.

You have just replaced a client’s Windows 7 PC with a new Windows 8.1 machine. What post-installation tool should you run to make the transition as painless as possible for the client?

a)

Windows Activation

b)

Windows Easy Transfer

c)

User State Migration Tool

d)

Repair Installation

2.

_____________ is a Windows control panel selection containing numerous tools used by administrators to troubleshoot or maintain the system

a)

Security Center

b)

Action Center

c)

Administrator Tools

d)

Event Viewer

3.

What are TWO keyboard shortcuts to open Task Manager?

a)

CTRL-ALT-DEL (and select TM)

b)

CTRL-SHIFT-ESC

c)

Windows Key-T

d)

CTRL-T-M

4.

___________ is a Power Options setting in which the computer saves the contents in RAM to the hard disk and shuts off the system completely

a)

Sleep mode

b)

Suspend mode

c)

Standby mode

d)

Hibernate mode

5.

Which Control Panel utility enables the user to change the physical appearance of the environment such as the wallpaper and screen saver?

a)

Accessibility

b)

Display Control Panel

c)

Folder Options Control Panel

d)

User Accounts Control Panel

6.

Which configuration feature enables the user to hide or display file extensions?

a)

Accessibility

b)

User Accounts

c)

Display

d)

Folder Options

7.

What tool enables you to modify which programs start when Windows 7 starts?

a)

msstartup

b)

msconfig

c)

msinfo32

d)

ipconfig

8.

A command line utility that copies files and settings from one Microsoft Windows computer to another is ______________.

a)

Program Compatibility Assistant

b)

Windows Easy Transfer

c)

User State Migration Tool (USMT)

d)

Windows Upgrade OS Advisor

9.

__________ takes snap shots of the OS and configuration settings as events happen.

a)

Snap

b)

Libraries

c)

Shadow copy

d)

System Restore

10.

What program does Microsoft include with Windows to partition and format a drive?

a)

Format

b)

Disk Management Console

c)

Disk Administrator Console

d)

System Commander

11.

A client wants to check her hard drive for errors. What tool should she use in Windows 8.1?

a)

FDISK

b)

FORMAT

c)

DISKPART

d)

CHKDSK

12.

What is the process of monitoring and adjusting configuration of hard drives and file systems contained on those hard drives?

a)

Check disk

b)

Disk clean up

c)

Disk fragmentation

d)

Disk maintenance

13.

A system utility that scans and analyzes how files are arranged and accessed on the hard disk is called ______________________.

a)

Check disk

b)

Disk cleanup

c)

Disk Maintenance

d)

Disk Defragmentaion

14.

A Windows program specifically designed to protect systems against malware is ____________.

a)

Windows Security

b)

Windows Defender

c)

Disk Management

d)

Disk Maintenance

15.

Which term describes a combination of many updates and fixes in Windows Vista/7?

a)

Hot fix

b)

Hot pack

c)

Service Pack

d)

Service Release

16.

A client recently bought a new game pad and installed it using the Add a Device wizard, but it still won’t work. What should the client do next? Select two options.

a)

Check the manufacturer’s website for update drivers.

b)

Run Windows Update to search for new drivers.

c)

Use System Restore

d)

Run the Automated System Recovery tool

17.

If you install a driver on your system and it causes problems, which tool can you use to roll back to a previous driver?

a)

Driver manager

b)

Device manager

c)

msconfig

d)

System info

18.

Which Control Panel utility would you use to troubleshoot a printer issue?

a)

Device manager

b)

Printers

c)

Devices and printers

d)

Programs and features

19.

What type of volume consists of two or more physical drives combined but does not divide up the file data into portions?

a)

Simple

b)

Spanned

c)

Striped

d)

Mirrored

20.

Which of the following Windows commands displays the contents of a directory?

a)

ls

b)

show

c)

dir

d)

md

21.

Which tool will determine which network traffic is permitted to pass between your network and the computer?

a)

Windows Firewall

b)

Windows Defender

22.

Which utility will open the DirectX Diagnostic tool?

a)

DEFRAG

b)

MSINFO32

c)

DXDIAG

d)

MMC

23.

What are the tabs for MSCONFIG? (Select all that apply)

a)

General

b)

Boot

c)

Services

d)

Startup

e)

Tools

24.

What utility is used to open the RDP utility?

a)

MSTSC

b)

MMC

c)

REGEDIT

d)

COMMAND

25.

Which Windows tool allows you to edit the registry which is a database containing most Windows settings?

a)

REGEDIT

b)

MMC

c)

MSINFO32

d)

DXDIAG

26.

Which tool is focused on anti-virus and anti-spyware protection at the client level?

a)

Windows Firewall

b)

Windows Defender

27.

Windows 7 has how many task manager tabs?

a)

4

b)

5

c)

6

d)

7

28.

Windows 8 and 10 have how many Task Manager tabs?

a)

4

b)

5

c)

6

d)

7

29.

What are two differences between Windows 7 and Windows 8/10 Task Manager?

a)

App History Displays usage statistics for all the applications installed on the computer.

b)

Startup lists programs that are configured to run at system startup, and measures their approximate impact on the PC’s startup speed.

c)

App History works the same and has no measurable differences.

d)

Startup lists programs that run at startup but no longer show startup speeds.

30.

How many types of volumes are there?

a)

Simple

b)

Spanned

c)

Striped

d)

Mirrored

e)

RAID 5

31.

What is the most commonly used volume?

a)

Simple

b)

Spanned

c)

Striped

d)

Mirrored

32.

Where do I go to manage saved windows and website credentials?

(a)  

33.

Where can you view, troubleshoot or update devices?

a)

Device Manager

b)

Remote Settings

c)

System Protection

d)

Advanced Settings

34.

What do we call a collection of applets that you can use to manage and configure windows?

a)

Control Panel

b)

Category view

c)

Icon view

d)

Sync Center

35.

If I right click a device and select properties, what options will I have available to me? (Choose all that apply)

a)

Update Drivers

b)

Enable

c)

Disable

d)

Uninstall

e)

Ignore

36.

Which applet/setting will allow me to configure and troubleshoot devices or printers as well as install new devices and printers?

(a)  

37.

What is the central location for managing and troubleshoot networks?

a)

Device Manager

b)

Applets

c)

Network and Sharing Center

d)

Action Center

38.

What is the Network and Sharing Center referred to as under the Windows 10 Settings page:

a)

Network & Internet

b)

Network and Sharing Center

c)

Device Manager

d)

Sharing & Internet

39.

The _____ tab allows you to configure content controls and parental controls for websites, manage security certificates, and set options for AutoComplete and web feeds.

a)

Content

b)

Security

c)

Privacy

d)

General

40.

Where do you access Windows Firewall in Control Panel:

a)

System and Security

b)

Windows Defender Settings

c)

Firewall Settings

d)

Security Folder

41.

What can you use Programs and Features for?

a)

View

b)

Uninstall

c)

Repair

d)

Google

42.

What is the command to delete files?

(a)  

43.

which command is more powerful and introduced in Windows Vists as a replacement command?

a)

xcopy

b)

robocopy

c)

extract

d)

copy

44.

Which command will check my hard disk for corrupted files and repair them?

a)

sfc

b)

dism

c)

diskpart

d)

chkdsk

45.

Which command will check your disk to find and repair file system errors and also check for bad sectors?

a)

chkdsk

b)

format

c)

sfc

d)

dism

46.

Which command will repair Windows images and setup files?

a)

dism

b)

sfc

c)

chkdsk

d)

format

47.

If you are experiencing slow start ups, which of these are possible causes: (Select All that Apply)

a)

Errors with Fast Boot

b)

Driver Problem

c)

Errors in start up application

d)

Too many startup applications

e)

Everything is fine

48.

Failure to boot could be: (Select All That Apply)

a)

Missing OS

b)

Corrupt OS

c)

Incorrect Boot Order

d)

Registry Error

49.

Thereare two Windows Startup based systems, they are:

a)

BIOS

b)

UEFI

c)

LINUX

d)

EXT4

50.

Whats the most common issue for compatibility errors:

a)

App was designed for earlier Windows version.

b)

Bad driver

c)

Application error

d)

App errors using a large amount of system memory