Font size
WorksheetsCooking Methods, Allergies, Appetizers and Soups
Total questions: 20
Worksheet time: 10mins
Protocol Service are ...
Greet and smile, welcome, escort the guest, pull the chair, place the napkin in the lap, and offer the menu.
No cattle calling, 2 minutes two bites, use guest name, Serve the children and ladies first.
Offer cream and sugar during coffee service, and fold the napkin after the guest leaves the table.
All of them above.
What is the meaning of LAST?
Look, Advice, Served, Thank.
Listen, Advice, See, Talk.
Listen, Apologize, Solve, Thank.
Listen, Apologize, Served, Thank.
Any challenge, no matter how small it is, must always be reported to ensure service recovery and guest satisfaction.
True
False
When should we use LAST technique?
Upset guest.
Selling to the guest.
Difficult Guest.
Upselling the guest.
Cooked by direct heat, the source of heat is from above.
(a)
The smallest cube cut is...
Julienne
Brunoise
Chop
Battonet
Gluten is a protein found in certain grains such as wheat, barley and rye.
True
Falso
Food Intolerance is the ability to process or absorb food.
True
False
If a customer in a restaurant asks whether a food contains peanuts or not and you don't know the answer, what should you do?
Ask your supervisor
Ask the Chef
Ask your co worker
You guess
When a person can not process any milk, cheese or butter has ...
Wild game Allergy
Dairy Intolerance
Gluten Allergy
Dairy Allergy
Vegan is ....
People with allergies.
People who eat vegetables but don’t consume any
kind of food derived from animals.
People who eat vegetables but also chicken and fish.
People who eat only vegetables.
Allergy is an immune response or a chemical reaction in the body against the allergen.
True
False
Hook, line, and sinker is ...
A selling technique in order to make a product more appealing and to ensure the success of the selling.
A method that guarantees the success of paying without any delayed.
An expression often used to allow the guest to book a cruise in the next 6 months.
The appropriate way to contact a guest is by the phone catching their attention and making them pay.
Combination Cooking method are braising and stewing
True
False
Cooked gently in a liquid over low heat just below the boiling point.
(a)
What is carpaccio?
French dish with butter
Italian salad marinated with balsamic and olive oil.
Thin slices of vegetables cooked with vinaigrette
Thin slices of raw meat cooked with lemon or/and olive oil.
what is ROUX?
Flour and water
Egg yolk and butter
Flour and Butter
Egg white and flour
What are the main ingredients in a Vichyssoise?
Potatoes and leeks.
Eggs.
Cream.
Flour and Butter.
Spanish cold soup made with cucumber, tomato, garlic, onion, red pepper, bread crumbs and olive oil is ...
Scoth Broth
Onion Soup
Gazpacho
Tortilla
The thickening agent for a Bisque soup is
Potato.
Flour or Starch.
Roux.
Rice or Cream.
