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Topic 9 Motivation

Total questions: 70

Worksheet time: 35mins

Name
Class
Date
1.

Social interaction and acceptance by others are

examples of:

a)

physiological needs

b)

esteem needs.

c)

safety needs.

d)

social needs.

e)

self-actualization needs.

2.

According to Herzberg, employees are commonly

most satisfied when offered:

a)

adequate supervision

b)

adequate salary

c)

recognition

d)

job security

e)

safe working conditions

3.

A supervisor who believes in McGregor’s Theory Y

will likely monitor employees closely to ensure that

their work is completed.

a)

True

b)

False

4.

Which is not the limitation of Goal-setting Theory?

a)

Overly narrow goals

b)

Overly challenging goals

c)

Learning Opportunities

d)

internal competition

e)

Decreased intrinsic motivation

5.

An employee involvement program that periodically moves individuals from one job assignment to another is:

a)

job enlargement

b)

job enrichment

c)

job rotation

d)

job sharing

e)

flextime

6.

Which of these is NOT a monetary method of motivation?

a)

Comission

b)

Pay Rise

c)

Recognition

d)

Bonuses

7.

Which of these is NOT a category in Maslow's hierarchy of needs?

a)

Social

b)

Travel

c)

Esteem

d)

Safety

8.

Motivating staff by giving them additional responsibility is known as ...

a)

Delegation

b)

Delayering

c)

Job Enrichment

d)

Job Rotation

9.

According to Abraham Maslow, human needs can be divided into how many types?

a)

Three types

b)

Four types

c)

Five types

d)

Six types

10.

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Self-Actualisation

d)

Physiological

11.
Whose theory was “Two factor Theory” satisfaction and dissatisfaction 
a)
Herzberg 
b)
Taylor 
c)
Mayo
12.
Which of the following is a definition of self-actualisation need?
a)
National minimum wage 
b)
Sense of belonging
c)
Achieving one's innermost desire
d)
Feeling secured
13.
Which of the following is NOT a need as identified by Maslow?
a)
Hygiene
b)
Esteem
c)
Self-actualisation
d)
Social
14.
Which of the following is a motivator according to Herzberg?
a)
Working condition: Safe working environment
b)
Responsibility
c)
Good wage or salary
d)
Good relationship with co-workers and boss
15.

Jasmy feels like his hard work is never recognized. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Self-actualization

d)

Physiological

16.

Which of the following is an example of self-actualization need?

a)

National minimum wage

b)

Harmonious working environment

c)

Challenging job assignment

d)

Retirement plan

17.

A supervisor who believes in ____________________

will likely monitor employees closely to ensure that

their work is completed.

a)

McGregor’s Theory X

b)

McGregor’s Theory Y

c)

Herzberg Two Factor Theory

d)

Herzberg Motivator Factor

18.

__________ theory suggests that employee satisfaction depends on the perceived ratio of inputs to outputs.

a)

Equity

b)

Expectancy

c)

Reinforcement

d)

Goal setting

19.

Which is not the limitation of Goal-setting Theory?

a)

Overly narrow goals

b)

Overly challenging goals

c)

Learning Opportunities

d)

Internal competition

20.

If Mirza is categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit?

a)

She will empower her subordinates.

b)

She will trust her employees to use their discretion in most matters.

c)

She will strictly control all the details of any project she is managing.

d)

She will delegate authority extensively to junior managers.

21.

Feeling good about your sports performance is an example of:

a)

Intrinsic motivation

b)

Extrinsic motivation

c)

Social need

d)

Self-esteem need

22.

According to the two-factor theory proposed by Herzberg, which of the following is considered a hygiene factor?

a)

promotional opportunities

b)

quality of supervision

c)

achievement

d)

recognition

23.

The theory which asserts that motivation depends upon the strength of a tendency to act in a certain way, which in turn depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual, is called:

a)

Expectancy Theory

b)

Equity Theory

c)

Behavior Modification Theory

d)

Goal Theory

24.

A primary school teacher uses a star reward chart. Students will get a star if they are well behaved and lose the existing star if they have badly behaved. Which reinforcement is this?

a)

Negative reinforcement

b)

Positive reinforcement

c)

Both of the above

d)

None of the above

25.

Which of these is NOT a category in Maslow's hierarchy of needs?

a)

Social

b)

Psychological

c)

Esteem

d)

Safety

26.

Whose theory was X & Y?

a)

Vroom

b)

Maslow

c)

McGregor

d)

Herzberg

27.

Jasmy feels like his hard work is never recognized. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Self-actualization

d)

Physiological

28.

Which of the following is an example of self-actualization need?

a)

National minimum wage

b)

Harmonious working environment

c)

Challenging job assignment

d)

Retirement plan

29.
Which of the following is NOT a need as identified by Maslow?
a)
Hygiene
b)
Esteem
c)
Self-actualisation
d)
Social
30.
Which of the following is a motivator according to Herzberg?
a)
Working condition: Safe working environment
b)
Responsibility
c)
Good wage or salary
d)
Good relationship with co-workers and boss
31.

According to Herzberg, employees are commonly

most satisfied when offered:

a)

adequate supervision

b)

adequate salary

c)

recognition

d)

job security

32.

A supervisor who believes in ____________________

will likely monitor employees closely to ensure that

their work is completed.

a)

McGregor’s Theory X

b)

McGregor’s Theory Y

c)

Herzberg Two Factor Theory

d)

Herzberg Motivator Factor

33.

__________ theory suggests that employee satisfaction depends on the perceived ratio of inputs to outputs.

a)

Equity

b)

Expectancy

c)

Reinforcement

d)

Goal setting

34.

Which is not the limitation of Goal-setting Theory?

a)

Overly narrow goals

b)

Overly challenging goals

c)

Learning Opportunities

d)

Internal competition

35.

What type of motivation is "My mom wants me to go to college."

a)

Intrinsic

b)

Extrinsic

c)

Social need

d)

Self-actualization need

36.

If Mirza is categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit?

a)

She will empower her subordinates.

b)

She will trust her employees to use their discretion in most matters.

c)

She will strictly control all the details of any project she is managing.

d)

She will delegate authority extensively to junior managers.

37.

According to the two-factor theory proposed by Herzberg, which of the following is considered a hygiene factor?

a)

promotional opportunities

b)

quality of supervision

c)

achievement

d)

recognition

38.

Feeling good about your sports performance is an example of:

a)

Intrinsic motivation

b)

Extrinsic motivation

c)

Social need

d)

Self-esteem need

39.

________ is the belief that performance is related to rewards.

a)

Valence

b)

Expectancy

c)

Effort

d)

Instrumentality

40.

The theory which asserts that motivation depends upon the strength of a tendency to act in a certain way, which in turn depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual, is called:

a)

Expectancy Theory

b)

Equity Theory

c)

Behavior Modification Theory

d)

Goal Theory

41.

A primary school teacher uses a star reward chart. Students will get a star if they are well behaved and lose the existing star if they have badly behaved. Which reinforcement is this?

a)

Negative reinforcement

b)

Positive reinforcement

c)

Both of the above

d)

None of the above

42.

The acronym SMART can be used to establish a goal. What does SMART stand for?

a)

Standard, Measureable, Achievable, Result-oriented, Time

b)

Specific, Measureable, Achievable, Realistic, Time

c)

Specific, Magnificient, Attainable, Result-oriented, Time

d)

Standard, Manageable, Accountable, Realistic, Time

43.

What method can be used to have equity if the person has less output than others?

a)

Go to work earlier

b)

Start working overtime

c)

Increase work effort

d)

Start going in late

44.

Malika thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory?

a)

A satisfier

b)

A motivator factor

c)

A hygiene factor

d)

A job content factor

45.

Malika thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory?

a)

A satisfier

b)

A motivator factor

c)

A hygiene factor

d)

A job content factor

46.

________ is self-government; freedom from external control.

a)

Autonomy

b)

Competence

c)

Control

47.

______ is the ability to do something successfully.

a)

Autonomy

b)

Competence

c)

Responsibility

48.

The ________ dimension of motivation measures how long a person can maintain effort.

a)

direction

b)

persistence

c)

intensity

d)

knowledge

49.

The ________ element of motivation describes how hard a person tries.

a)

intelligence

b)

experience

c)

direction

d)

intensity

50.

According to Douglas McGregor's Theory Y, a manager assumes that employees ________.

a)

A) need to be directed

b)

B) prefer to be controlled

c)

C) learn to accept responsibility

d)

D) need to be micromanaged

51.

The ________ theory is also called motivation-hygiene theory.

a)

goal-setting

b)

self-determination

c)

cognitive evaluation

d)

two-factor

52.

McClelland's theory is based on which of the following needs?

a)

A) stability, growth, and security

b)

B) achievement, power, and affiliation

c)

C) self-actualization, stability, and safety

d)

D) hygiene, control, and security

53.

Erika wants to become the head of the HR department. Although the role comes with a generous salary hike and will put her in charge of several subordinates, she is mainly pursuing this position because she believes she can do the job better than anyone else and wants people to know this. According to McClelland's theory of needs, which of the following needs is Erika primarily driven by in this case?

a)

A) the need for stability

b)

B) the need for achievement

c)

C) the need for security

d)

D) the need for affiliation

54.

Which of the following is not an a benefit to a firm of having a motivated workforce?

a)

High employee performance as workers are rewarded for efficient work.

b)

Low staff retention and high staff turnover as many staff leave.

c)

Easy to recruit new workers as business has a good reputation.

55.

Parker is worried about losing his job. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Safety

d)

Self-Actualisation

56.
Malika thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory? 
a)
A satisfier 
b)
A motivator 
c)
A hygiene factor 
d)
A job content factor 
57.
Yu reports to Shivangi, but he is always finding ways to ingratiate himself to remain on good terms with her. According to McClelland, Yu has a high need for: 
a)
achievement
b)
power
c)
affiliation
d)
charisma
58.
__________ is the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.
a)
Perception
b)
Motivation
c)
Cooperation
d)
Affect
59.

____________ is a non-financial motivator that involves developing skills of employees to achieve the best they can by providing them authority to make decisions

a)

Job enrichment

b)

Productivity

c)

Renumeration

d)

Empowerment

60.

Which of these is NOT a monetary method of motivation?

a)

Commission

b)

Pay Rise

c)

Recognition

d)

Bonuses

61.

Which one is NOT a factor of self-efficacy?

a)

Performance Accomplishments

b)

Vicarious Experiences

c)

Vicarious Persuasion

d)

Verbal Persuasion

62.

When people encourage or convince you to perform a task, then you can feel that you can feel the task.

What is the correct answer based on the sentence?

a)

Performance Accomplishment

b)

Verbal Experiences

c)

Vicarious Experiences

d)

Verbal Persuasion

63.

What is the Albert Bandura's Theory stated?

a)

Social learning terrorist

b)

Success learning theory

c)

Social emotional theory

d)

Social learning theory

64.

mcclelland theory of needs includes all the following EXCEPT

a)

need for power

b)

need for achievement

c)

need for affiliation

d)

need for strategy

65.

In ERG theory, letter G means _______

a)

Grades

b)

Growth

c)

Great

d)

Games

66.

" I will give Honda Civic to my workers who can hit 1 million sales by this year!" These statements is best refer to

a)

self determination theory

b)

equity theory

c)

expectancy theory

d)

reinforcement theory

67.

Which one of the following is in correct order?

a)

Physiological needs, social needs, esteem needs, safety needs and self-actualisation

b)

social needs, safety needs, physiological needs, esteem needs, self-actualisation

c)

physiological needs, safety needs, social needs, esteem needs, self-actualisation

d)

self-actualisation, esteem needs, social needs, safety needs, physiological needs

68.

What are TWO benefits of a motivated workforce?

a)

Increase in labour productivity

b)

Cost per unit increases

c)

Increase in labour turnover

d)

Increase in labour retention

69.
An internal condition that turns an individual toward a specific goal is a(n) ______
a)
drive
b)
need
c)
pull
70.
When you lack something it is called a(n) _________ 
a)
drive
b)
instinct
c)
need