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WorksheetsCompTIA A+ 1002 201-220
Total questions: 20
Worksheet time: 10mins
A network support technician takes a call from an office manager who wants to change the wireless security key on the access point in that particular office. The office manager explains that a label on the access point indicates it has an IP address of 10.0.100.2. Which of the following should the technician use to connect securely to the access point to make the change?
RDP to 10.0.100.2
. SSH to 10.0.100.2
HTTP to 10.0.100.2
Telnet to 10.0.100.2
A technician is troubleshooting a computer that may have some corrupt operating system files. Which of the following command line tools should the technician use to check these files?
dism
chkdsk
diskpart
sfc
What a user is allowed to do on a computer network would be addressed in:
a user acceptance policy
regulatory and compliance policy
a password policy
an acceptable use policy
A systems administrator creates a new folder in the user profile. The administrator wants it to have different NTFS permissions than its parent folder. Which of the following settings should the administrator change?
File attributes
Share permissions
Local share
Inheritance
A SOHO user is working on a laptop, but the wireless connection indicator is showing a limited connection. Each time the user tries to access a website, the browser redirects to an unfamiliar authentication page. Which of the following should the user check to troubleshoot the cause of the issue?
The existing wireless network connection
The signal strength from the ISP regional satellite
The data speeds from the user's ISP
The user's default gateway settings
Six months after a new version of an OS was released to the market, end users began to lose access to application updates. Which of the following was MOST likely the reason for this issue?
Update limitations
Limited access
End-of-life
Network connection
A technician is deploying a PXE installation of a new OS onto a small group of company workstations. Which of the following should the technician monitor during the installation?
Impact to the workstations
Impact to the users
Impact to the network
Impact to the DHCP pool
A desktop technician needs to replace a laptopגTM€s SSD. Which of the following must the technician use to prevent damage to the SSD during the replacement?
Antistatic bags
Needle-nose pliers
Safety goggles
ESD straps
An office building lost power, and the generator started up. Users on several floors have reported their machines will not start, even though the generator is running. A technician works to divert power from other floors until all users are able to work. Which of the following is the BEST solution for the technician to recommend?
Add more redundancy to the power cabling
Purchase more battery backups for individual users
Implement desktop virtualization
Increase the capacity of the backup generator
Several users at an office have noticed their computers have been behaving erratically over the past hour. A technician suspects there may be a network worm or a hardware failure because all the affected computers were purchased together. Which of the following should the technician perform FIRST?
Download antivirus updates
Update the device drivers
Quarantine the affected systems
Perform hardware diagnostics
A technician is installing a new system in a facility that requires zero downtime. The facility uses a backup generator in case of power loss. Into which of the following power sources should the technician plug the system to offer optimal uptime?
Only a surge protector is needed due to the backup generator
Plug directly into the emergency power source
Plug a surge protector directly into the UPS
Connect to a UPS that utilizes the emergency power source
Which of the following forms of regulated data is MOST important to consider when browsing e-commerce sites on the Internet?
GDPR
PII
PCI
PHI
A technician determines a newly installed service is keeping a device from functioning in Windows. Which of the following tools should the technician use to keep the service from being loaded on the PC reboot?
Task Scheduler
MSINFO32
System Restore
MSConfig
Which of the following types of social engineering attacks can be prevented by the destruction of documents with personal or sensitive information?
Shoulder surfing
Phishing
Tailgating
Dumpster diving
Which of the following key and mouse combinations can be used to run an application as a different user?
FN + Right-click
Shift + Right-click
Alt + Right-click
Ctrl + Right-click
The Chief Executive Offer (CEO) of a company receives an email from a local bank. It states the company's account has several suspicious transactions and instructs the CEO to log in immediately to validate the transactions; otherwise, the account will be frozen. Which of the following BEST describes this email?
Spear phishing
Impersonation
Dumpster diving
Whaling
A Windows user reports that clicking on links when browsing the Internet results in unexpected destination pages with advertisements or virus infection warnings. The user reboots the computer, but the issue persists. Which of the following should a technician perform to identify and resolve the issue? (Choose two.)
Run a virus scan with updated signature files
Uninstall any unknown browser extensions or add-ons
Install the latest version of the Internet browser
Enable SSL 3.0 in the browser settings
Delete all unknown registry keys and reboot
Which of the following variable types should be used to store the data Chicago within a script or code?
Integer
String
Boolean
Float
A technician receives a call from an end user in the human resources department who needs to load an older stand-alone application on a computer to retrieve employee information. The technician explains the application can be run in compatibility mode, but it will need to be removed as soon as the user obtains the required information. Which of the following BEST describes the technician's concern with loading this application on the user's computer?
Incompatibility
Impact to the network
Impact to the user
Impact to the device
A technician is installing a new SOHO wireless router and wants to ensure it is using the latest feature set and is secure. Which of the following should the technician perform FIRST?
Change the default SSID
Enable MAC filtering
Update the firmware
Set encryption
