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Principal of marketing chapter 2

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

The_________ is usually out of the company control.

a)

Microenvironment

b)

Macroenvironment

2.

The actors close to the company that affect its ability to serve the customers are part of__________.

a)

The Microenvironment

b)

The Macroenvironment

3.

Which of the following is a force that does NOT affect Microenvironment?

a)

The suppliers

b)

The intermediaries

c)

Economic stability

d)

Customer

4.

There are __________ internal factors close to the company that affect its ability to serve.

a)

5

b)

7

c)

6

d)

8

5.

Help the company to promote, sell and distribute its products to final buyers

a)

Marketing intermediaries

b)

Company

c)

Suppliers

d)

Customer

6.

Laws government agencies, and pressure groups that influence and limit various organizations and individuals in a given society

a)

Financial environment

b)

Political environment

c)

Publics

d)

Cultural environment

7.

Firms that provide the resources needed by the company to produce goods or offer services are

a)

The company

b)

The suppliers

c)

The competitors

8.

Types of marketing intermediaries is...

a)

Buyer & supplies

b)

Financial intermediaries & supplies

c)

Resellers and marketing services agencies

d)

Retailers and buyer

9.

What is demography?

a)

Important because it involves people and people make up markets

b)

Study of human populations in terms of size, density, location, age, gender, race, occupation, and other statistics

10.

What is demographic environment?

a)

Demographic trends include age, family structure, geographic population shifts, educational characteristics, and population diversity

b)

Important because it involves people, and people make up markets

11.

What is trend demographic

a)

Demographic trends include age, family structure,

geographic population shifts, educational

characteristics, and population diversity

b)

study of human populations in

terms of size, density, location, age, gender, race,

occupation, and other statistic

12.

________buy goods and services for further processing or for use in their production process.

a)

Customer markets

b)

Business markets

c)

Government markets

d)

International markets

13.

______ buy goods and services to resell at a profit.

a)

customer markets

b)

business markets

c)

reseller markets

d)

international markets

14.

________ consist of buyers in other countries including consumer, producers, resellers and governments.

a)

customer markets

b)

business markets

c)

reseller markets

d)

international markets

15.

The ____ includes the actors and forces outside marketing that affect marketing management’s ability to build and maintain succesfull relationships with customers

a)

marketing environment

b)

marketing economics

c)

Public marketing

d)

microenvironment & macroenvironment

16.

____ is the set of 6 internal factors close to the company that affect its ability to serve its company, suppliers, marketing intermediaries, competitors, publics and customers.

a)

macroenvironment

b)

microenvironment

c)

microorganisms

d)

6 factor

17.

Help the company to promote, sell and distribute its products to final buyers is____

a)

resellers

b)

retailers

c)

marketing intermediaries

d)

marketing management

18.

Baby boomers including people who are...

a)

a new born baby

b)

people who born between 1946-1964

c)

new workers of the company

19.

if you were born in year 2011, what generation are you in?

a)

generation x

b)

generation y

c)

generation z

20.

one of the trend for changes in the workforce nowadays is...

a)

more white collars

b)

unprofessional

c)

low educated