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CDI 5 QUIZ 2

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

These are used to recommend someone for a job, daily correspondence, legal cover letters, letters of complaint, and applying for a job.

(a)  

2.

In most business letters, you should stick to the topic at hand until the last paragraph.

a)

TRUE

b)

FALSE

3.

A thank-you note SHOULD be long and involved and it should be specific and personal.

a)

TRUE

b)

FALSE

4.

(a)   should make specific reference to the gift and make some observation about it, noting how much the user will enjoy it or perhaps how it will be used.

5.

Avoid using these abbreviations and acronyms with anyone except your very closest friends, and even then use them only in the most casual e-mails.

a)

TRUE

b)

FALSE

6.

It is always acceptable to use acronyms in business e-mail.

a)

TRUE

b)

FALSE

7.

NEVER USE E-MAILS FOR THE FOLLOWING, except.

a)

a thank-you note

b)

an apology

c)

resigning from a job

d)

sending application letter

8.

These are brief messages sent to recipients that are often outside the organization

(a)  

9.

It is used when you send a report or some other document, such as a resumé, to an external audience, send it with a cover letter that briefly explains the purpose of the enclosed document and a brief summary. 

(a)  

10.

It is sent to request information about a company or organization such as whether they anticipate job openings in the near future or whether they fund grant proposals from non-profit groups

(a)