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A Level Business: Motivation - Taylor & Mayo.

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Taylor said that employees were mainly motivated by .........

a)

Growth

b)

Pay

c)

Recognition

d)

Good working conditions

2.

The time and motion study is about analysing tasks and finding the q (a)   way to complete them.

3.

Paying workers according to the 'pieces they produce' is known as what method of payment?

a)

Basic Pay

b)

Overtime Pay

c)

Piece Rate

d)

Time and a half

4.

How is standardisation evident in McDonalds?

a)

The level of pay is good for staff.

b)

Staff are trained to have different skills.

c)

Staff are given training.

d)

All the restaurants have the same layout.

5.

Taylor's theory involved one person being involved in the whole process of production.

a)

True

b)

False

6.

Which theorist believed that the only way to motivate staff is with money?

a)

Mayo

b)

Taylor

c)

Herzberg

d)

Maslow

7.

He created the Scientific Management theory

a)

Maslow

b)

Taylor

c)

Herzberg

d)

Mcgregor

8.

Tick all that apply - Motivated workers directly cause these

a)

Lower debtor days

b)

Higher productivity

c)

Lower labour turnover

d)

Better working conditions

9.

Scientific management concentrates on

a)

Teamwork

b)

Relationships

c)

Efficiency

d)

Social groups

10.

This person's theory focuses on human relations

a)

Maslow

b)

Taylor

c)

Herzberg

d)

Mayo

11.

This motivational theorist is considered scientific and believes money is the only motivator

a)

Herzgerg

b)

Maslow

c)

Taylor

d)

Mcclaren

12.

Which of these is a disadvantages of Taylors Scientific Method?

a)

If workers achieved their target output they got more money

b)

In some jobs it is difficult to measure employee output

c)

Money is sometimes hard to find

13.

Job rotation

a)

Adds a variety of different tasks of the same level to make job more diverse

b)

Involves workers swapping round and doing each specific task or working in a different department for a limited amount of time

c)

Involves adding more responsibility with different skills

d)

Fringe benefit

14.

Taylor's views on worker motivation suggested that:

a)

workers will work harder when they have clean and hygiene conditions

b)

workers will work harder when they have a job contract

c)

workers will work harder when they are recognised

d)

workers will work harder when they are paid more

15.

According to the theory of 'economic man', workers are driven by money alone.

a)

TRUE

b)

FALSE

16.

When people change behaviour whilst being watched is called the

(a)  

17.

He created the Scientific Management theory

a)

Maslow

b)

Taylor

c)

Herzberg

d)

Mcgregor

18.

This person's theory focuses on human relations

a)

Maslow

b)

Taylor

c)

Herzberg

d)

Mayo

19.

Which theorist is associated with the Hawthorne effect?

a)

Taylor

b)

Mayo

c)

Maslow

d)

McClelland

20.

Which school of thought emphasizes the role of monetary incentives to motivate workers?

a)

human relations school

b)

scientific management

c)

motivational needs theory

d)

process theory