Font size
WorksheetsRSER 103 (Day 9) Expressions and Emotions
Total questions: 15
Worksheet time: 38mins
Saying “I’m angry” is clearer and more helpful than ______________________.
pumping water out of a pool
biting your nails
stomping out of the room
making a pot of tea
People assume others’ education, success, moral character, social position, and trustworthiness by dress and hairstyle is an example of _______.
haptics
proxemics
appearance
paralinguistics
A form of nonverbal communication that includes waving hands, nodding heads, and pointing fingers. It makes communication more lively and effective.
gestures
artifacts
eye gaze
haptics
The type of nonverbal communication that is related to body position. It represents numerous messages by the way people walk, talk, stand and sit.
artifact
proxemics
posture
facial expression
This type of non-verbal communication conveys happiness, sadness, anger, fear, and surprise.
posture
appearance
paralinguistics
facial expressions
This type of non-verbal communication includes the eyebrows, tears and blinking.
proxemics
eye gaze
appearance
posture
Using words to communicate
Nonverbal Communication
Verbal Communication
Volume
Voice Quality
What is verbal communication?
gestures, facial expressions, and body positions
use of language
Examples of correctly using speech and volume skills include...
Giving the right info, speaking at the right volume, and articulating your words.
Speaking softly, use long pauses, and positive facial expressions.
Keep eye contact, speaking loudly, and using the right language.
Hold your head high, yell all your words, and keep your eyes closed.
One of the best ways to show you are listening is
talking to the person next to you
frowning at the customer
using an appropriate amount of eye contact
asking them to repeat what they said
Juan is drumming his fingers on the table while his mother gives him directions for cleaning the house. This gesture communicates
worried
impatience
contempt
disgust
Some people understate their emotions, failing to let others know how strongly they feel. Saying that you’re “annoyed” when a friend breaks an important promise would probably be an understatement. In other cases, people chronically overstate the strength of their feelings. To them, everything is “wonderful” or “terrible.” The problem with this sort of exaggeration is that there are no words left to describe a truly intense emotion. If chocolate chip cookies are “fabulous,” how does it feel to fall in love? WHAT DO YOU THINK ABOUT THIS INFORMATION?
