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WorksheetsNespresso Extended Warranty
Total questions: 13
Worksheet time: 10mins
What are the 3 extended warranty options called?
Basic Black
Basic Mixed
Premium Mixed
Medium Black
How many years of extended warranty can a customer purchase?
1 year
2 years
3 Years
2 months
Who can purchase an extended warranty?
(choose all that apply)
All customers that buy a Nespresso machine through Perfetto Trading and not trade or partners there of.
Customer that have a machine that is actively sold in the market and not phased out.
Machines that comply with the ECAS and ESMA certification.
Customers who bought their Nespresso machine in Kuwait or Oman
What is an extended warranty?
a prolonged warranty offered to consumers in addition to the standard warranty on new items
The tax you pay on the purchase on a new machine
a warranty which extends beyond the borders of the UAE market
What is the Nespresso Technical Support Number?
800 637773776
800 633777776
800 633776999
NESPRESSOUAE
Which 2 machines fall under the Premium Mixed Extended Warranty category?
Creastista Pro
Atelier
Citiz
Barista
Which 3 machines fall under the Basic Black Extended Warranty category?
Essenza Plus
Pixie
Citiz
Vertuo Next
What is the cost of a Basic Mixed 3 Years Extended Warranty?
AED 220 excl. VAT
AED 170 excl. VAT
USD 300 excl. VAT
There is no 3 years extended warranty
What does the Premium Mixed extended warranty cover?
Repair of Machine
Loan Machine
Call Center Support
Cleaning of Machine
Machine collection & delivery
Repairing of Machine only
Repairing and Descaling of machine only
What does the International warranty of Nespresso machines cover?
True / False
Extended warranty can only be claimed in the United Arab Emirates.
True
False
True / False
Extended warranty covers machines that are sold inside and outside of the United Arab Emirates Market.
True
False
Nespresso International Warranty is valid for __________ .
2 years
22 months
1 year
3 years
