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WorksheetsIndustries CPQ Developer Training I
Total questions: 55
Worksheet time: 2hrs 50mins
Where can you find Communications best practice workflows by means of a package download that you can customize to your unique requirements without writing code?
Salesforce Industries Data Warehouse
Salesforce Industries Process Library
Salesforce Industries Integration Vault
Salesforce Industries Workflow Repository
Industries CPQ supports which of these business activities?
The configuration, pricing, and quotation of products.
The modelling of cart, pricing, and quotation data structures.
The collection, promotion, and quotation of product bundles.
Context awareness is an important feature of Industries CPQ.
True
False
The design of the Cart is based on...
Layouts, Forms, and Templates
Cards, Layouts, and Templates
Templates, Diagrams, and Forms
Pricing in Industries CPQ is designed as a component-based system with reusable items to allow seamless transition to new pricing structures.
True
False
Promotions are:
A system of rules that re-purposes products as promotions.
A way to use Salesforce promotions in any application.
An add-on Salesforce Industries Cloud module that provides flexible promotions functionality and automated product discounts.
A third-party promotions application.
Guided selling can retrieve selectable products, including product photos.
True
False
Guided selling is...
Provided out of the box and is not configurable
Based on OmniScripts
A separately licensed Salesforce product
For what does the abbreviation "PSR" stand?
Purposeful service rating
Promotional sales rate
Product, service, resource
How does Industries CPQ's order capture help to ensure a perfect order?
By ensuring only discounted items are added to the cart
By adding any promotions to the customer account automatically
By showing only available and eligible products for customer purchase
By sending a confirmation email to the user before ordering
Choose the correct flow in the order-capture process.
Opportunity to order to quote to asset
Opportunity to quote to order to asset
Quote to opportunity to order
Opportunity to order to asset
What does the Vlocity Cards Framework provide?
Cards, layouts, and templates
Cards and pre-built wizards
Templates for designing ad-hoc promotions
The Cart header shows a running total of purchases made by the customer.
True
False
Rules help keep you from submitting an inaccurate order.
True
False
The take-me-there feature in the Cart:
Directs you to the customer account page
Takes you to the product configuration in the master product catalog
Provides optional guidance on item configuration
Shows you where more details are needed to complete the order
Choose the correct definition for "asset".
An irreplaceable item of high value
A product or service the customer has already purchased
Any commercial or technical item required for a customer purchase
A guided process allows you to create new product bundles in the Cart.
True
False
Which of the following are contained in the shared catalog? (Select THREE)
Decomposition Relationships
Decomposition States
Commercial Products
Technical Products
Orchestration Plans
Industries CPQ and Industries OM support canceling the entire order, or part of an order.
True
False
In the context of order cancellation, how is a supplemental order created?
The same way any other order is created
Similar to any other New Order, but the Order Type field is set to "Supplemental" in the picklist
Automatically by CPQ when an order is canceled
Automatically by OM when an order is canceled
Which TWO statuses are seen by default from the Orders tab?
State of tasks within an Orchestration Plan
State of the Orchestration Plan itself
Salesforce Status
Salesforce Industries Order Status
PONR Status
How can you create a quote from an existing asset?
Using the Change to Quote action button
From the Quotes tab
From the Opportunities tab
From the Orders tab
When you create a quote from an existing asset, what will the status of the corresponding line item be?
Add
Existing
Change
Disconnect
Choose the accurate statement below.
Products can be set as non-assetizable
Existing customer assets must be marked as assetizable
Setting a product as not assetizable ensures that the product is offered as a promotion to customers
A promotional coffee mug is a good candidate for non-assetization.
True
False
Which of these entities can you manage using the Product Console?
Picklists
Product Attributes
Object Types
Products
All the options
A picklist name is used only at design-time and not at run-time (so it's not visible to customers)
True
False
If the data element is specific to a product or a class of product, you should create which of the below?
Attribute
Field
What must you do before you can create a product attribute?
Create the product
Create the object type
Create an attribute category
Create the picklist
What is a facet in the Product Console?
A container for a Visualforce page
An entity that is used to map context dimensions to fields in Salesforce
An entity comprised of sections and section elements that appears on the left-hand navigation menu in the Product Console
An entity that organizes the objects on the Product Console's Dashboard
When you make a change to the product selling period date fields you should also update the product hierarchy data in the platform cache.
True
False
When adding a new commercial product to the catalog, which of the following must be done in order for it to display in the Cart's product list?
It must have a price
The Orderable field must be checked
The Active field must be checked.
All the options
Clear Managed Platform Cache Job:
Builds a streamlined version of the product hierarchies
Invokes an Apex job to build a cached version in the org cache
Deletes all data in the org cache
Refresh Platform Cache Job:
Builds a streamlined version of the product hierarchies
Invokes an Apex job to build a cached version in the org cache
Deletes all data in the org cache
Product Hierarchy Maintenance Job:
Builds a streamlined version of the product hierarchies
Invokes an Apex job to build a cached version in the org cache
Deletes all data in the org cache
A YELLOW clock icon aside a product in the cart indicates:
The product was available for selling until a certain date
The product will be available on a date in the future
The product is no longer supported for selling and fulfilment since a given date
A RED clock icon aside a product in the cart indicates:
The product was available for selling until a certain date
The product will be available on a date in the future
The product is no longer supported for selling and fulfilment since a given date
A GREEN clock icon aside a product in the cart indicates:
The product was available for selling until a certain date
The product will be available on a date in the future
The product is no longer supported for selling and fulfilment since a given date
Which of these do you create to indicate the type of price that will be assigned to the product?
Price list
Pricing element
Pricing variable
Price list entry
When you use multiple price lists...
You can assign more than one base price to the same product.
You don't need the Salesforce price book.
You can ignore effectivity time frames.
You want to show a starting price for a bundle with optional child products. What do you need to change?
The base price of the parent product
The price of all child products
The pricing element
The display text to show the starting price
Which of these is a method for pricing bundles?
Price the child products as zero and assign a flat rate to the parent product.
Use multiple price lists to assign more than one price to a product.
Change the display text of a price list entry to show the starting price.
Which of these requires a calculation that uses the base price?
An override of the price
An adjustment of the price
The pricing variable of the price
The pricing element of the price
When you adjust the price of a child product...
The base price is overridden and replaced with the new price.
The change to the base price can be a percentage or an amount.
A new pricing element is applied to the price.
Which of these does not use a calculation of the base price?
Pricing element adjustment
Pricing element override
Price list
You want to have a subscription start on the purchase date and end at the end of the cycle. Which of these do you need to create?
Pricing element
Time plan
Pricing variable
Time policy
If you want to limit the duration of a discount on a child product's price, what would you use?
The time plan on the entire promotion
The time policy of the promotion
The time plan on the child product's discount
The override of the child product's cardinality
When you adjust the price of a product for a promotion, you must run the maintenance jobs to update the product hierarchy and platform cache.
True
False
Which of these requires a calculation that uses the product's price?
Completely overriding the price
Discounting the price by 20%
When you delete a promotion, a deep delete...
Removes the promotion and everything from the Cart, including products not related to the promotion
Removes the promotion and everything related to the promotion
Removes the promotion, but nothing else
If more than one promotion has been applied to a bundle in the Cart, what must you have enabled to be able to delete the promotions?
Update scope setting in the promotion
Deep delete
Shallow delete
You want to have more than one promotion to apply to the same bundle of products. What do you need?
Each promotion must apply to the same bundle
Each promotion must apply to the same pricing element
Each promotion must apply to the same base price
Discounts can only be created in the Product Console.
True
False
Sarah works from home and her internet connectivity is dropping sporadically making it difficult to get her work done. She has increasingly become dissatisfied with her internet provider and finally has reached her breaking point. Sarah calls her internet provider to complain. In an attempt to remedy the situation, the CSR offers Sarah 20% off her monthly charges for the next 12 months. Sarah accepts. What type of discount is described in this scenario?
Order-Based
Account-Based
Contract-Based
The Discount Duration field is applicable to which type of discount?
Order-Based
Account-Based
Contract-Based
