WorksheetsPKT_Supply_Feb'22_Week-2
Total questions: 10
Worksheet time: 5mins
We have enabled showing order amount on Accept Screen, in PAN India, for B2B orders, so what amount will be shown on the screen?
Base Fare + LM payment
Base Fare + FM payment
Base Fare
Can we assign C2C & other B2B (Apart from Swiggy & Zomato) services to auto captains
Yes
No
What is the age limit to become a Rapid Auto Captain?
55 Years
50 Years
No Age Limit
While Pitching for LR ,captain says, I have Not Applied for Job,NI, What should be the resolution..?
Explain the Pay slab in detail based on the service
Dispose the call as Not Interested,No specific reason
Should explain about Flexible timing, Earning Capacity.
Chandan called Chetan for Zomato Service addition, who is from Chennai, while explaining, Chetan said for every ride he is charged 5% addition, why it is so...?
Platform charge Changed
Because Chetan didn't upload his PAN/aadhaar Card
Rider busy Penalty
None of the above
Do we have a city office in Pune..?
Yes
No
Call connected to captain, Captain said I am busy i will call you back and disconnected the call, What Sub disposition will come?
Call Disconnected
Asked to call back later
Call Drop
If the captain profile picture is not clear, What should the agent do in next scenario?
The agent should inform to upload the clear PP and need to arrange a callback
The agent should Reject the PP and inform to upload the document by clicking on the link sent via SMS and need to arrange a callback
The agent should inform to upload the clear PP and need to dispose the call under He will upload the documents later
The agent called and informed to upload the documents, But the captain informed he already submitted all the documents in the city office
What is the Disposition for this scenario?
Call Back - Redirect to the city office
Not Interested
Not Eligible
After completing how many B2B orders captain will get a refund
50 Orders
60 Orders
3 Orders
