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Worksheets

IT Fundamentals Pro Prep Hardware

Total questions: 75

Worksheet time: 19hrs 45mins

Name
Class
Date
1.

Which of the following is a disadvantage of notebook systems?

a)

The battery is difficult to replace.

b)

They are more expensive.

c)

Productivity apps are difficult to use.

d)

They require AC power.

2.

Which of the following is not an advantage of Desktops?

a)

Ease of repair

b)

modularity allows them to be customized to perform specific functions.

c)

They require continuous access to A/C Power

d)

Storage capacity to handle larger amounts of data vs other computing devices.

3.

Which of the following is not a disadvantage dof All-in-one Devices?

a)

Require less space

b)

More expensive

c)

Not able to expand memory

d)

Hard to repair

4.

Which of the following is not a characteristic of Hybrid Laptops?

a)

Can run standard laptop operating systems.

b)

Have laptop type processors

c)

Have a touchscreen that provides a dimension not available on a standard laptop.

d)

none of these

5.

______ are meant to be operated by a gaming pad instead of a keyboard and mouse.

a)

Desktops

b)

Laptops

c)

Notebooks

d)

Gaming Consoles

6.

Which of the following is an advantage of Mobile Devices?

a)

difficult to repair and impossible to upgrade

b)

include a variety of integrated devices. (cameras, microphones, etc)

c)

Don't typically let you replace the battery

d)

Provide much less computer power than desktop or notebook system.

7.

_____ is a computer whose purpose is to provide a shared disk storage or to perform a special service for large number of people.

a)

Servers

b)

Desktops

c)

Laptops

d)

Mobile Devices

8.

____ is the most important part of any modern computer system.

a)

CPU

b)

RAM

c)

Power Supply

d)

Motherboard

9.

Which of the following does a CPU NOT do?

a)

controls the other parts of the computer (brains of computer)

b)

raw input data from the user and applies a list of instructions.

c)

executes each line of the computer program in order.

d)

none of these

10.

Which of the following is an example of computer hardware?

a)

Microchip

b)

PowerPoint

c)

Web browser

d)

App

11.

Which of the following devices would be easiest to repair?

a)

Gaming console

b)

Laptop

c)

Smartphone

d)

Desktop computer

12.

Which of the following devices would be the BEST option for a gamer?

a)

Laptop

b)

Server

c)

Smartphone

d)

Desktop computer

13.

Abby wants a high-end computer system for her home office that can be upgraded. Which of the following should she choose?

a)

Server

b)

Desktop

c)

Gaming Console

d)

Laptop

14.

_____ is where the computer stores it's information.

a)

CPU

b)

RAM

c)

Motherboard

d)

Power Supply

15.

RAM is extremely fast and volatile.

a)

True

b)

False

16.

CPU and RAM are connected by a large flat component called a _____________

a)

Motherboard

b)

OS

c)

BIOS

d)

Power Supply

17.

Which of the following is not a characteristic of a Motherboard?

a)

connects all other parts to each other

b)

sends electrical signals between the parts

c)

brain that controls the body of the computer.

d)

none of these

18.

An important part of the Motherboard is a chip that contains the _______

a)

BIOS

b)

OS

c)

RAM

d)

CPU

19.

Which of the following does the BIOS do? (Choose 3)

a)

controls basic functions

b)

makes sure all necessary parts are plugged in and working

c)

tells the OS to start loading after everything is working properly.

d)

is a large flat component connect by CPU and RAM.

20.

Power supplies take AC power and turns it into DC power.

a)

True

b)

False

21.

This allows computers additional processing power for creating images and graphics.

a)

CPU

b)

GPU

c)

RAM

d)

Processor

22.

_____connects computers to the internet

a)

Processor

b)

CPU

c)

RAM

d)

NIC

23.

A desktop computer controls heat with heat sinks and fans

a)

True

b)

False

24.

_________is a representation of how many cycles (instructions) per second it can execute and is rated in GHz.

a)

SMP

b)

CPU

c)

Clock Speed

d)

CMP

25.

Increasing the clock speed can improve a computer's performance but also makes it consume a lot of power and heat.

a)

True

b)

False

26.

_____ allows two or more CPUs to be connected to the same system.

a)

CMP

b)

SMP

c)

Clock Speed

d)

Clock Rate

27.

______ has two or more processors in one chip.

a)

CMP

b)

SMP

c)

Clock Speed

d)

Clock Rate

28.

______ processor is for large computers and is the instruction set of commands that a processor can execute.

a)

ARM

b)

x86

c)

CMP

d)

SMP

29.

Most CPUs are designed to process 64 bits of info at once.

a)

True

b)

False

30.

_____ use a reduced instruction set, is smaller, consumes less power, and generates less heat.

a)

ARM

b)

x86

c)

CMP

d)

SMP

31.

ARM is used in mobile devices and phones made by Apple, HTC, Nokia etc.

a)

True

b)

False

32.

_____tiny wires or circuitry that has been imprinted on the circuit board or PCB.

a)

BUS

b)

CMP

c)

SMP

d)

CPU

33.

Which of the following is bus not responsible for transferring?

a)

Power

b)

Data

c)

Memory Location

d)

all of these

34.

Which of the following is not an example of expansion cards?

a)

Video Cards

b)

Network Cards

c)

Audio Cards

d)

None of these

35.

Which of the following components stores values in short-term memory?

a)

Hard drive

b)

Flash drive

c)

RAM

d)

Processor

36.

Which hardware component processes data?

a)

RAM

b)

HDD

c)

CPU

d)

SSD

37.

Becca is working on a program that will store data. The program will need quick access to data and data persistence is not important. Where should the data be stored?

a)

In a database

b)

In a flat file

c)

In flash memory

d)

In memory

38.

Which of the following should be done before working on hardware in a computer system?

a)

Touch a plastic part of the case

b)

Ensure the system is plugged in

c)

Ground yourself using an ESD wrist strap

d)

Rub your feet on the carpet

39.

Which of the following voltages from an ESD discharge would be the minimum to short a computer's hardware components?

a)

12 volts

b)

3.3 volts

c)

5 volts

d)

100 volts

40.

Where are values the computer is directly working with at a particular moment in time stored?

a)

On the CPU register

b)

On the hard drive

c)

On RAM

d)

On the CPU clock

41.

_____ is a liquid-cooled system places a water-cooled heat exchanger near the heat source.

a)

Water Cooling

b)

Active-Liquid Heat Sink

c)

Immersion Cooling

d)

None of these

42.

Which of the following does not use a USB Type A connector?

a)

Keyboards

b)

Cameras

c)

Flash Drives

d)

External Hard Drives

e)

Printer

43.

Which of the following does not use a USB Type B connector?

a)

USB hubs

b)

Scanners

c)

External Hard Drives

d)

Printer

44.

USB Type C is used not used for which of the following?

a)

Nintendo Switch

b)

Apple Products

c)

Samsung Phones

d)

MacBook Pro

45.

______ connector is an IEEE 1394 interface standard for a serial bus for high-speed communications and isochronous real-time data transfer.

a)

Firewire

b)

VGA

c)

Audio

d)

DVI

46.

Which of the following is not a characteristic of Display Ports/Mini Display Ports?

a)

They have 15 pins

b)

used to send high-quality digital video and audio signals

c)

greater bandwidth than HDMI and could potential replace HDMI

d)

Two sizes: standard/mini

47.

What separates the two thin layers of a resistive touchscreen to prevent false touches?

a)

tiny bumps

b)

thin film

c)

india tin oxide

d)

glass

48.

______consist of a piece of glass coated with a thin layer of indium tin oxide.

a)

Capacitive Touchscreen

b)

Resistive Touchscreen

49.

______ is the most common type of long-term storage.

a)

Hard Disk Drive

b)

Flash Drive

c)

External hard disk drive

d)

Motherboard

50.

What form factor do most common desktop computers use?

a)

3.5 inch form factor

b)

2.5 inch form factor

c)

4 in form factor

d)

3.2 inch form factor

51.

Hard Disk Drives can store from 100 GB up to 18 TB.

a)

True

b)

False

52.

Which of the following is not a common Hard Disk Drive controller?

a)

SATA

b)

SCSI

c)

IDE/EIDE/PATA

d)

IDE/EIDE/PATER

53.

What is the most common Hard Disk Drive controller in desktops?

a)

SCSI

b)

IDE/EIDE/PATA

c)

SATA

d)

Scuzzy

54.

______uses special memory chips to store non-volatile data.

a)

Solid State Device

b)

hard disk drive

c)

optical drives

d)

flash storage

55.

Some desktop and laptop systems replace the traditional internal hard disk drive with a special type of flash storage called ______.

a)

SSD

b)

ICMP

c)

RAM

d)

HDD

56.

_____ is an IEEE 1394 interface standard for a serial bus for high-speed communication and isochronous real-time data transfer.

a)

USB C

b)

USB A

c)

FireWire

d)

Audio

57.

________ is used to connect older or legacy monitors to a computer.

a)

VGA Video

b)

DVI Video

c)

DisplayPort Mini

d)

None of these

58.

________ is designed to connect digital monitors to a computer. (three rows of eight pins)

a)

VGA Video

b)

DVI Video

c)

DisplayPort Mini

d)

None of these

59.

________ has 20 pins, sends high-quality digital video and audio signals, and functions similar to HDMI.

a)

VGA Video

b)

DVI Video

c)

DisplayPort Mini

d)

None of these

60.

_____ the most common type of long-term storage

a)

Hard Disk drives

b)

Optical Drive

c)

RAM

d)

Flash Storage

61.

_____ use thick, magnetic disks encased in a protective housing to store data.

a)

Hard Disk drives

b)

Optical Drive

c)

RAM

d)

Flash Storage

62.

Which of the following is not a characteristic of HHD

a)

Relatively inexpensive

b)

fast

c)

hard to replace

d)

can hold a lot of info.

63.

Hard disks can come in various sizes or what is called ______

a)

Optical Drives

b)

Flash Storage

c)

Form Factors

d)

All of these

64.

Which of the following are types of optical drives?

a)

CD-ROM

b)

DVD

c)

Blue-Ray

d)

All of these

e)

None of these

65.

Which of the following is not a troubleshooting step?

a)

Identify the problem

b)

Research

c)

Back up the system

d)

Document the solution

e)

Record conversation

66.

Which of the following are troubleshooting steps?

a)

Test your theory

b)

Action Plan

c)

Don't complete research

d)

Document the solution

e)

Refer to a specialists

67.

Which of the following is not a Motherboard issue?

a)

random freezing

b)

All of these

c)

blue screen of death(BSoD)

d)

unusual burning smell

e)

None of these

68.

________ means you may see crashes and stalls, or unable to boot the computer.

a)

RAM issues

b)

CPU failure

c)

HDD issues

d)

Power Supply Failure

69.

Which of the following is often the hardest part of troubleshooting?

a)

Reproducing the problem

b)

Documenting findings

c)

Asking the user questions

d)

Implementing a solution

70.

Which of the following problems would be the MOST difficult to troubleshoot?

a)

Software error

b)

Hardware error

c)

Intermittent problem

d)

Overheating

71.

An employee submitted a support ticket stating that her computer will not turn on.

Which of the following troubleshooting steps should you take first? (Select two.)

a)

Open the computer and replace the power supply.

b)

Use a multimeter to test the power supply.

c)

Make sure the keyboard and mouse are plugged in.

d)

Make sure the power cord is plugged into the wall.

e)

Make sure the surge protector is turned on.

72.

Anna, a technician, is helping a customer troubleshoot an issue where a server will intermittently become inaccessible to employees. Anna has completed researching the knowledge bases available. What should Anna do NEXT as part of standard troubleshooting methodology?

a)

Test the theory to determine the cause

b)

Identify the problem

c)

Establish a theory of probable cause

d)

Establish a plan of action to solve the problem

73.

While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?

a)

Establish a plan of action to solve the problem and identify potential effects

b)

Verify full system functionality and, if applicable, implement preventive measures

c)

Implement the solution or escalate as necessary

d)

Document findings/lessons learned, actions, and outcomes

74.

Which of the following is a top cause of motherboard failure?

a)

Corrupted BIOS

b)

Physical damage

c)

Liquid damage

d)

Incompatible chipset driver

75.

A computer has power, but there are no beeps and the computer does not boot. Which of the following would be the MOST LIKELY cause?

a)

No operating system installed

b)

Outdated BIOS

c)

Hard drive failure

d)

CPU failure