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WorksheetsIT Fundamentals Pro Prep Hardware
Total questions: 75
Worksheet time: 19hrs 45mins
Which of the following is a disadvantage of notebook systems?
The battery is difficult to replace.
They are more expensive.
Productivity apps are difficult to use.
They require AC power.
Which of the following is not an advantage of Desktops?
Ease of repair
modularity allows them to be customized to perform specific functions.
They require continuous access to A/C Power
Storage capacity to handle larger amounts of data vs other computing devices.
Which of the following is not a disadvantage dof All-in-one Devices?
Require less space
More expensive
Not able to expand memory
Hard to repair
Which of the following is not a characteristic of Hybrid Laptops?
Can run standard laptop operating systems.
Have laptop type processors
Have a touchscreen that provides a dimension not available on a standard laptop.
none of these
______ are meant to be operated by a gaming pad instead of a keyboard and mouse.
Desktops
Laptops
Notebooks
Gaming Consoles
Which of the following is an advantage of Mobile Devices?
difficult to repair and impossible to upgrade
include a variety of integrated devices. (cameras, microphones, etc)
Don't typically let you replace the battery
Provide much less computer power than desktop or notebook system.
_____ is a computer whose purpose is to provide a shared disk storage or to perform a special service for large number of people.
Servers
Desktops
Laptops
Mobile Devices
____ is the most important part of any modern computer system.
CPU
RAM
Power Supply
Motherboard
Which of the following does a CPU NOT do?
controls the other parts of the computer (brains of computer)
raw input data from the user and applies a list of instructions.
executes each line of the computer program in order.
none of these
Which of the following is an example of computer hardware?
Microchip
PowerPoint
Web browser
App
Which of the following devices would be easiest to repair?
Gaming console
Laptop
Smartphone
Desktop computer
Which of the following devices would be the BEST option for a gamer?
Laptop
Server
Smartphone
Desktop computer
Abby wants a high-end computer system for her home office that can be upgraded. Which of the following should she choose?
Server
Desktop
Gaming Console
Laptop
_____ is where the computer stores it's information.
CPU
RAM
Motherboard
Power Supply
RAM is extremely fast and volatile.
True
False
CPU and RAM are connected by a large flat component called a _____________
Motherboard
OS
BIOS
Power Supply
Which of the following is not a characteristic of a Motherboard?
connects all other parts to each other
sends electrical signals between the parts
brain that controls the body of the computer.
none of these
An important part of the Motherboard is a chip that contains the _______
BIOS
OS
RAM
CPU
Which of the following does the BIOS do? (Choose 3)
controls basic functions
makes sure all necessary parts are plugged in and working
tells the OS to start loading after everything is working properly.
is a large flat component connect by CPU and RAM.
Power supplies take AC power and turns it into DC power.
True
False
This allows computers additional processing power for creating images and graphics.
CPU
GPU
RAM
Processor
_____connects computers to the internet
Processor
CPU
RAM
NIC
A desktop computer controls heat with heat sinks and fans
True
False
_________is a representation of how many cycles (instructions) per second it can execute and is rated in GHz.
SMP
CPU
Clock Speed
CMP
Increasing the clock speed can improve a computer's performance but also makes it consume a lot of power and heat.
True
False
_____ allows two or more CPUs to be connected to the same system.
CMP
SMP
Clock Speed
Clock Rate
______ has two or more processors in one chip.
CMP
SMP
Clock Speed
Clock Rate
______ processor is for large computers and is the instruction set of commands that a processor can execute.
ARM
x86
CMP
SMP
Most CPUs are designed to process 64 bits of info at once.
True
False
_____ use a reduced instruction set, is smaller, consumes less power, and generates less heat.
ARM
x86
CMP
SMP
ARM is used in mobile devices and phones made by Apple, HTC, Nokia etc.
True
False
_____tiny wires or circuitry that has been imprinted on the circuit board or PCB.
BUS
CMP
SMP
CPU
Which of the following is bus not responsible for transferring?
Power
Data
Memory Location
all of these
Which of the following is not an example of expansion cards?
Video Cards
Network Cards
Audio Cards
None of these
Which of the following components stores values in short-term memory?
Hard drive
Flash drive
RAM
Processor
Which hardware component processes data?
RAM
HDD
CPU
SSD
Becca is working on a program that will store data. The program will need quick access to data and data persistence is not important. Where should the data be stored?
In a database
In a flat file
In flash memory
In memory
Which of the following should be done before working on hardware in a computer system?
Touch a plastic part of the case
Ensure the system is plugged in
Ground yourself using an ESD wrist strap
Rub your feet on the carpet
Which of the following voltages from an ESD discharge would be the minimum to short a computer's hardware components?
12 volts
3.3 volts
5 volts
100 volts
Where are values the computer is directly working with at a particular moment in time stored?
On the CPU register
On the hard drive
On RAM
On the CPU clock
_____ is a liquid-cooled system places a water-cooled heat exchanger near the heat source.
Water Cooling
Active-Liquid Heat Sink
Immersion Cooling
None of these
Which of the following does not use a USB Type A connector?
Keyboards
Cameras
Flash Drives
External Hard Drives
Printer
Which of the following does not use a USB Type B connector?
USB hubs
Scanners
External Hard Drives
Printer
USB Type C is used not used for which of the following?
Nintendo Switch
Apple Products
Samsung Phones
MacBook Pro
______ connector is an IEEE 1394 interface standard for a serial bus for high-speed communications and isochronous real-time data transfer.
Firewire
VGA
Audio
DVI
Which of the following is not a characteristic of Display Ports/Mini Display Ports?
They have 15 pins
used to send high-quality digital video and audio signals
greater bandwidth than HDMI and could potential replace HDMI
Two sizes: standard/mini
What separates the two thin layers of a resistive touchscreen to prevent false touches?
tiny bumps
thin film
india tin oxide
glass
______consist of a piece of glass coated with a thin layer of indium tin oxide.
Capacitive Touchscreen
Resistive Touchscreen
______ is the most common type of long-term storage.
Hard Disk Drive
Flash Drive
External hard disk drive
Motherboard
What form factor do most common desktop computers use?
3.5 inch form factor
2.5 inch form factor
4 in form factor
3.2 inch form factor
Hard Disk Drives can store from 100 GB up to 18 TB.
True
False
Which of the following is not a common Hard Disk Drive controller?
SATA
SCSI
IDE/EIDE/PATA
IDE/EIDE/PATER
What is the most common Hard Disk Drive controller in desktops?
SCSI
IDE/EIDE/PATA
SATA
Scuzzy
______uses special memory chips to store non-volatile data.
Solid State Device
hard disk drive
optical drives
flash storage
Some desktop and laptop systems replace the traditional internal hard disk drive with a special type of flash storage called ______.
SSD
ICMP
RAM
HDD
_____ is an IEEE 1394 interface standard for a serial bus for high-speed communication and isochronous real-time data transfer.
USB C
USB A
FireWire
Audio
________ is used to connect older or legacy monitors to a computer.
VGA Video
DVI Video
DisplayPort Mini
None of these
________ is designed to connect digital monitors to a computer. (three rows of eight pins)
VGA Video
DVI Video
DisplayPort Mini
None of these
________ has 20 pins, sends high-quality digital video and audio signals, and functions similar to HDMI.
VGA Video
DVI Video
DisplayPort Mini
None of these
_____ the most common type of long-term storage
Hard Disk drives
Optical Drive
RAM
Flash Storage
_____ use thick, magnetic disks encased in a protective housing to store data.
Hard Disk drives
Optical Drive
RAM
Flash Storage
Which of the following is not a characteristic of HHD
Relatively inexpensive
fast
hard to replace
can hold a lot of info.
Hard disks can come in various sizes or what is called ______
Optical Drives
Flash Storage
Form Factors
All of these
Which of the following are types of optical drives?
CD-ROM
DVD
Blue-Ray
All of these
None of these
Which of the following is not a troubleshooting step?
Identify the problem
Research
Back up the system
Document the solution
Record conversation
Which of the following are troubleshooting steps?
Test your theory
Action Plan
Don't complete research
Document the solution
Refer to a specialists
Which of the following is not a Motherboard issue?
random freezing
All of these
blue screen of death(BSoD)
unusual burning smell
None of these
________ means you may see crashes and stalls, or unable to boot the computer.
RAM issues
CPU failure
HDD issues
Power Supply Failure
Which of the following is often the hardest part of troubleshooting?
Reproducing the problem
Documenting findings
Asking the user questions
Implementing a solution
Which of the following problems would be the MOST difficult to troubleshoot?
Software error
Hardware error
Intermittent problem
Overheating
An employee submitted a support ticket stating that her computer will not turn on.
Which of the following troubleshooting steps should you take first? (Select two.)
Open the computer and replace the power supply.
Use a multimeter to test the power supply.
Make sure the keyboard and mouse are plugged in.
Make sure the power cord is plugged into the wall.
Make sure the surge protector is turned on.
Anna, a technician, is helping a customer troubleshoot an issue where a server will intermittently become inaccessible to employees. Anna has completed researching the knowledge bases available. What should Anna do NEXT as part of standard troubleshooting methodology?
Test the theory to determine the cause
Identify the problem
Establish a theory of probable cause
Establish a plan of action to solve the problem
While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?
Establish a plan of action to solve the problem and identify potential effects
Verify full system functionality and, if applicable, implement preventive measures
Implement the solution or escalate as necessary
Document findings/lessons learned, actions, and outcomes
Which of the following is a top cause of motherboard failure?
Corrupted BIOS
Physical damage
Liquid damage
Incompatible chipset driver
A computer has power, but there are no beeps and the computer does not boot. Which of the following would be the MOST LIKELY cause?
No operating system installed
Outdated BIOS
Hard drive failure
CPU failure
