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Module 1 & 2 (Franchising)

Total questions: 13

Worksheet time: 10mins

Name
Class
Date
1.

A type of arrangement where the franchisor grants a franchise the rights to open ad operate one franchise unit.

a)

Single-Unit Franchise

b)

Multi-Unit Franchise

c)

Area Developer

d)

Master Franchise

2.

A type of arrangement where the franchisor grants a franchise the rights to open and operate more than one franchise unit.

a)

Single-Unit Franchise

b)

Multi-Unit Fracnchise

c)

Area Developer

d)

Master Franchise

3.

It is a legal document between the franchisor and the franchisee that governs the relationship between the two entities for a specified period of time.

a)

Franchise Agreement

b)

Terms of Agreement

c)

Registration Requirements

d)

Anti-Competition Laws

4.

In evaluating and selecting a franchise business, there are 8 critical areas to be studied carefully except:

a)

Brand name

b)

Trade Mark

c)

Management Skills

d)

Market Segment

5.

It is a systematic process for improving organizational performances by developing the competency of a team or an individual.

a)

Strategic

b)

Organizational Maintenance

c)

Performance Management

d)

Performance Evaluation

6.

It is describe as a sure-fire way to improve the productivity of any franchise's employees.

a)

Customer Satisfaction

b)

Communication

c)

Developmental

d)

Monitoring and improving employee satisfaction

7.

A type of arrangement where the franchisor grants a franchise the rights to open more than one unit during a specific time within a specific area

a)

Hybrid-type of multi-unit franchise

b)

Area Development

c)

Master Franchise

d)

Multi- Unit Franchise

8.

A type of arrangement where the franchisor grants a franchise the rights sell franchises to other people within a territory.

a)

Master Franchise

b)

Area Developement

c)

Hybrid- type of multi unit franchise

d)

multi unit franchise

9.

They develop and implement effective advertising and marketing services fro the development of franchise network

a)

Franchisor

b)

Franchisee

c)

Marketing

d)

Advertising

10.

They work through networks such as regional advertising cooperatives to which they are required to contibute

a)

Franchisor

b)

Franchisee

c)

Marketing

d)

Advertising

11.

This type of franchise includes not only aa product, service and trademark but also the complete method to conduct the business.

a)

Traditional Distribution

b)

Product

Distribution

c)

Business Format Franchising

d)

Franchise Agreement

12.

A license that describes the relationship between franchisor and franchisee including use of trademarks, fees, support and control.

a)

Franchise

b)

Business Format Franchise

c)

Franchising

d)

Franchisor

13.

A method of business expansion characterized by trademark license, payment of fees, and significant assistance and/or control.

a)

Franchising

b)

Franchisor

c)

Franchisee

d)

Business Format Franchise