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Worksheets

THMM 2

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

F&B Outlet yang tidak termasuk ke dalam kelompok restricted market adalah

a)

Transport catering

b)

Fast food

c)

Private welfare

d)

Clubs

2.

Salah satu kualifikasi seorang waiter yaitu reliable yang maknanya.....

a)

perhatian

b)

berpengetahuan

c)

terpercaya

d)

friendly

3.

Duties of waiter or waitress, except...

a)

order taking & recording

b)

service & clearing F&B

c)

assisting guest making selection

d)

Preparing the bill

4.

.................... adalah segala sesuatu yang berhubungan dengan persiapan ruangan kerja dan lingkungannya sehingga menjadi menyenangkan, nyaman, aman dan bersih

a)

mise en scene

b)

mise en place

c)

gueridon

d)

ready on the plate

5.

Order of food & beverage transmitted by telephone

adalah karakteristik dari....

a)

russian service

b)

gueridon service

c)

room service

d)

american service

6.

To increase the average per cover, order taker should try to suggest customet the most profitable items selling technique also become an effective tool to assure the guest satisfaction is taking order

a)

True

b)

False

7.

langkah ke tiga dalam flow of communication room service adalah....

a)

RS waiter send order slip to kitchen

b)

guest order F&B by phone

c)

RS waiter send F&B to the room

d)

order taker receives the order

8.

The waiter receives the meal already plated from the kitchen and only place in front of the guest

a)

French service

b)

american service

c)

Russian service

d)

English service

9.

Food is cooked, portioned, or completed infront of the guest

a)

French Service

b)

American service

c)

Russian Service

d)

English service

10.

merupakan pengaturan meja untuk

a)

Indonesian service

b)

chinese service

c)

american service

d)

english service

11.

Dalam chinese service hot fragrance towel akan disajikan di akhir sesi makan

a)

true

b)

false

12.
a)

American service

b)

french service

c)

Russian service

d)

English service

13.
a)

Basic set up

b)

standard set up

c)

elaborate set up

d)

breakfast

14.
a)

Continental breakfast

b)

American Breakfast

c)

English breakfast

d)

local breakfast

15.

Guest collect a tray from the beginning of the service counter, moves along the counter selecting meal, pay cash and then collect the appropriate tableware for the meal

a)

Counter service

b)

buffet service

c)

Malay service

d)

Chinese service

16.

yang tidak termasuk ke dalam menu continental breakfast adalah

a)

Fresh fruit

b)

toast bread

c)

coffee

d)

Egg dishes

17.

cara memasak telur seperti pada gambar dinamakan...

a)

sunny side up

b)

over easy

c)

scramble

d)

omelette

18.

Guest select their meal from an attractive arrangement of food on long service table

a)

Buffet service

b)

counter service

c)

english service

d)

malay service

19.

3" egg merupakan nama lain dari

a)

fried egg

b)

soft boiled egg

c)

hard boiled egg

d)

poached egg

20.
a)

American service

b)

Russian service

c)

english service

d)

french service