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Supply-PKT-Feb-3

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Chandru is a captain from Bangalore and he has registered in the Rapido captain app, but is not willing to upload the docs, due to RTO issues in BLR, so what should be the agent rebuttal..?

a)

We are Legal and Karnataka High Court has issued a stay order to the state transport authority that had no coercive action should be taken against Rapido Captains, so you can work in Rapido without any worry.

b)

Agree with the captain and closed the call.

2.

In Swiggy & Zomato Captain receives the order within how many seconds?

a)

20 Sec

b)

25 Sec

c)

15 Sec

3.

If a captain is facing any app issue while doing Zomato order what he has to do..?

a)

Contact Swiggy Care

b)

Contact Captain Care Center

c)

Contact Zomato Care

4.

Narendra wants a Rapido helmet and he is a captain from Hyderabad, what should be the agent's response on the same?

a)

Guide him to the city office

b)

Guide him to call CCC

c)

Inform him as of now helmets are not available, once the stock is available he will receive notification from our side.

5.

Bhanu is a Bike Taxi captain from Bangalore and he referred Vijay to be a Bike Taxi captain on the 25th of February, and he completed 30 rides by the 27th of February how much referral Bonus/Joining bonus they will get?

a)

If Vijay completed 30 rides in 7 days Bhanu will get 1000rs as a referral Bonus and Bhanu will get 500 rs as a Joining Bonus.

b)

If Vijay completed 30 rides in 7 days Bhanu will get 300rs as a referral Bonus and Bhanu will get 150 rs as a Joining Bonus.

c)

If Vijay completed 30 rides in 7 days Bhanu will get 300rs as a referral Bonus and Vijay will get 400 rs as a Joining Bonus.

d)

No Referral or Joining Bonus

6.

What need to be done here ?

a)

This Profile picture is good to go

b)

Reject the profile picture under Not upto standards.

c)

Crop the Photo from DL and Upload here.

d)

Simply disconnect the call seeing this Profile Picture.

7.

While Pitching for LR ,captain says, I have Not Applied for Job,NI, What should be the resolution..?

a)

Should explain about Flexible timing,Earning Capacity.

b)

Explain the Pay slab in detailed based on the service

c)

Dispose the call as NI,No specific reason

8.

Can we activate the New Captain for Mumbai & Pune city?

a)

Yes

b)

No

9.

What is RWT?

a)

Restaurant Wait Time

b)

Remove Wait Time

c)

Recieve Wait Time

d)

Restart Wait Time

10.

RWT is Live in...?

a)

Vijayawada

b)

Vizag

c)

Hyderabad

d)

PAN INDIA