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Sales Expert Post Training Assessment

Total questions: 23

Worksheet time: 23mins

Name
Class
Date
1.
Select the correct camera configuration of iPhone 13
a)

Front Camera: 12MP (f/2.2)

Rear Camera : 12MP (f1.6)+12MP(f2.4)

b)

Front Camera: 12MP (f/2.2)

Rear Camera : 12MP (f1.8)+12MP(f2.4)

c)

Front Camera: 12MP (f/2.2)

Rear Camera : 12MP (f1.6)+12MP(f2.2)

d)

Front Camera: 12MP (f/2.0)

Rear Camera : 12MP (f1.6)+12MP(f2.4)

2.
What is the correct Camera configuration of Iphone 13 Pro Max?
a)

Front Camera: 12MP (f/2.2)

Rear Camera : 12 MP Telephoto (f/2.8) + 12 MP Wide (f/1.5) + 12 MP Ultra Wide (f/1.8)

b)

"Front Camera: 12MP (f/2.4)

Rear Camera : 12 MP Telephoto (f/2.6) + 12 MP Wide (f/1.5) + 12 MP Ultra Wide (f/1.8)"

c)

"Front Camera: 12MP (f/2.4)

Rear Camera : 12 MP Telephoto (f/2.8) + 12 MP Wide (f/1.6) + 12 MP Ultra Wide (f/1.8)"

d)

"Front Camera: 12MP (f/2.4)

Rear Camera : 12 MP Telephoto (f/2.8) + 12 MP Wide (f/1.5) + 12 MP Ultra Wide (f/2.0)"

3.
What is the benefits of ProMotion Display availabe in iPhone 13 Pro & Pro Max
a)
Adaptive refresh rates ranging from 10Hz to 120Hz.
b)
It makes the scrolling and gaming ultra smooth.
c)
Great Video Viewing Expereince Speciall in 60 FPS Video.
d)
All of these
4.
Select Correct Chip of iPhone 13 Pro
a)

A15 Bionic chip

New 6‑core CPU

New 5‑core GPU

New 16‑core Neural Engine

b)

A15 Bionic chip

New 6‑core CPU

New 6‑core GPU

New 16‑core Neural Engine

c)

A15 Bionic chip

New 5‑core CPU

New 5‑core GPU

New 16‑core Neural Engine

d)

A15 Bionic chip

New 6‑core CPU

New 5‑core GPU

New 18‑core Neural Engine

5.
Select Correct Display configuration of iPhone 12
a)

Super Retina XDR display

6.1‑inch (diagonal) all‑screen OLED

2532x1170 Resolution at 460 ppi

b)

Super Retina XDR display

6.2‑inch (diagonal) all‑screen OLED

2532x1170 Resolution at 460 ppi

c)

Super Retina HDR display

6.2‑inch (diagonal) all‑screen OLED

2532x1170 Resolution at 460 ppi

d)

Super Retina XDR display

6.2‑inch (diagonal) all‑screen OLED

2532x1170 Resolution at 360 ppi

6.
What is the main difference between iPhone 12 & 11
a)
5G, Display, Camera, Chip, Weight, & IP 68
b)
Only Camera & 5G
c)
Only Display & Chip
d)
Only Display
7.
Series 7 Watch doesn’t Supports Retina always on LTPO OLED Display
a)
false
b)
true
c)
I don’t know
8.
We can not measure blood oxygen & ECG in Watch Sereis 3 and Watch SE?
a)
true
b)
false
c)
I don’t know
9.
Apple Watch Series 3, SE & 7 Support the water raasistant up to __________
a)
50 Meter
b)
55 Meter
c)
15 Meter
d)
None of these
10.
What is the battery durability of Airpods 3rd Gen (in Single Charge)
a)
Up to 6 Hours
b)
Up to 5 Hours
c)
Up to 6.5 Hours
d)
Up to 60 Hours
11.
What is the correct front camera specification if iPad 10.2 Inch (9th Gen)?
a)
12MP(ƒ/2.4) Ultra Wide camera, 122° FoV
b)
12MP(ƒ/2.2) Ultra Wide camera, 122° FoV
c)
12MP(ƒ/2.2) Ultra Wide camera, 120° FoV
d)
1.2MP(ƒ/2.2) Ultra Wide camera, 122° FoV
12.
Select correct chip for iPad Air 10.9 Inch (4th Gen)
a)
A14 Bionic chip with 64-bit Architecture
b)
A14 Bionic chip with 32-bit Architecture
c)
A15 Bionic chip with 64-bit Architecture
d)
A12 Bionic chip with 64-bit Architecture
13.
What is the correct specification of Chip in 11-inch iPad Pro– (3rd Generation)
a)

Apple M1 chip

8-core CPU | 8-core GPU

16-core Neural Engine

b)

Apple M1 chip

8-core CPU | 6-core GPU

16-core Neural Engine

c)

Apple M1 chip

6-core GPU | 8-core CPU

16-core Neural Engine

d)

Apple M1 chip

8-core CPU | 8-core GPU

8-core Neural Engine

14.
Does 12.9-inch iPad Pro– (5th Generation) support Pro-Motion Display?
a)
Yes
b)
No
c)
May be
15.
Which option is correct about the display of iPad Mini– (6th Generation)
a)

8.3-inch Liquid Retina display

2266x1488 resolution at 326 PPI

b)

8.4-inch Liquid Retina display

2266x1488 resolution at 326 PPI

c)

8.3-inch Liquid Retina display

2266x1488 resolution at 426 PPI

d)
None of these
16.
Out of below given option, Which sales process should be followed ?
a)
Acknowledgement > Greeting > Probing > Demonstration > Closing
b)
Greeting > Acknowledgement > Probing > Demonstration > Closing
c)
Probing > Acknowledgement > Greeting > Demonstration > Closing
d)
Demonstration > Acknowledgement > Greeting > Probing > Closing
17.
We Should not greet the customer during the entry in the store ?
a)

Completely Agree

b)

Completely Disagree

c)
I don’t know
18.

Asking the relevant question is not so important to genrate the sale from the store

a)
false
b)
true
c)
Sometimes
d)

One for few customer

19.
We should not suggest or pitch the customer about the accessories in between the demonstration
a)
false
b)
true
c)
Completely Agree
d)
I don’t know
20.
If customer is not able to choose one best fit product for him, I should show him all the live demo handset.
a)
Completely Disagree
b)
Completely Agree
c)
I don’t know
21.
If customer is asking to feel the 3rd Party Accessories befor purchasing what will you do ?
a)
I'll discuss with my Store Manager and will open it for the customer.
b)
I'll show him the box of that accessories.
c)
I'll open it, once customer complete the billing.
d)
I'll tell the customer that we are not allowed.
22.
If customer want to buy the iPhone 13 in Blue Color, but you don’t have this color's stock available at the store, what will be your first priority ?
a)
I'll educate the customer about the benefits of available colour option and how it is unique
b)
I'll ask the custoemr that it will be availabe in 3 or more days.
c)
I'll ask the customer to pre-book this colour.
d)
I'll ask the customer to confirm via call.
23.
If customer is not step forward to close the deal which technique will you use for the same ?
a)
Direct Pitch
b)
In-Direct Pitch
c)
Summarization Method
d)
All of them (Basis on the situation)