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Worksheets

WRS Skill # 1

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:

a)

creativity and innovation.

b)

teamwork.

c)

work ethic.

d)

critical thinking and problem solving.

2.

Which is the best example of "demonstrating creativity and innovation"?

a)

Evaluating potential solutions and resources

b)

Displaying a disciplined work ethic

c)

Prioritizing your job tasks on a daily basis

d)

Developing and/or improving products, services, or processes

3.

You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:

a)

work ethic and adaptability.

b)

customer service.

c)

creativity and innovation.

d)

integrity and resolve.

4.

4) Eli proposed a plan to expand his business while cutting costs. This is an example of:

a)

professionalism.

b)

big-picture thinking.

c)

dependability.

d)

creativity.

5.

Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated:

a)

creativity.

b)

efficiency.

c)

professionalism.

d)

big-picture thinking.

6.

Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n):

a)

collaboration

b)

innovation

c)

negotiation

d)

initiative

7.
Creativity and Resourcefulness
a)
Dresses appropriately and uses language and manners suitable for the workplace
b)
Follow safety guidelines and manages personal health
c)
Contributes new ideas and works with initiative
d)
Organizes and implements a productive plan of work
8.
Critical Thinking and Problem Solving
a)
Dresses appropriately and uses language and manners suitable for the workplace
b)
Follows directions and communicates effectively with customers and fellow employees
c)
Contributes new ideas and works with initiative
d)
Analyzes and resolves problems that arise in completing assigned tasks
9.

An example of demonstrating creativity and innovation at work is to:

a)

arrive to work on time each day.

b)

follow work protocol as stated by the employee policies.

c)

learn to do your job more efficiently.

d)

have a positive relationship with your manager.

10.

8) The ability to find and allocate available resources to improve a product or service is an example of:

a)

critical thinking.

b)

information tecnology.

c)

career management.

d)

innovation