This means that the attempt to add funds to a balance from a debit card is being blocked by the card issuing bank. 

Learn what this Regulator status means and what to do about it.

This means the payment is waiting for the recipient to accept the funds.

Message indicates Support manually canceled a pending ('Waiting On') payment.

This message means Support manually refunded a payment to the sender from the recipient's balance. 

Indicates that the transaction is still being processed.

The Waiting to Push message in Regulator means that the customer's Standard Cash Out is being processed on our end.

This message (Waiting to pay out) means that the payment is waiting to be delivered to the customer's bank account.

Too many Cash accounts are linked to a debit card or bank account.

When a Cash Out attempt shows the message Push Failed, it means that the Cash Out attempt was rejected by the bank.

This message means that there was some issue that prevented the Cash Out from completing.

Customer trying to link a bank account where we've tried – and failed – to push money to.

Customer trying to add cash from linked debit card - but canceled the request.

This message means that support or another team member manually refunded a payment or Cash Out that says Paid Out/Completed.

This message means the customer tried to Cash Out to a different debit card. Here’s what to do when that happens.

This message means the amount the customer tried to Cash Out is more than what is in their balance.