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The Communication Process

Total questions: 13

Worksheet time: 14mins

Name
Class
Date
1.

What is the closest definition of communication for our class?

a)

Process of sending & receiving messages to share meaning

b)

Talking to other people

c)

Process of talking and listening

d)

Receiving messages and responding to the messages of others

2.

Who kicks off (begins) the communication process?

a)

Receiver

b)

Messenger

c)

Hearers of the message

d)

Sender

3.

What does it mean to 'encode' a message?

a)

To respond to someone's message

b)

To think and create meaning before sending a message

c)

To understand a message and translate it

d)

To send the message

4.

What happens after someone receives a message?

a)

They send a new message

b)

They decode it (understand it)

c)

They send a response (feedback)

d)

They are now the sender

5.

Which of the following can be a type of 'noise' to the communication process?

a)

You are daydreaming while someone talks to you

b)

A loud noise interrupts your conversation

c)

The wi-fi goes down as you try to send an email

d)

All of these are examples of noise

6.

Which of the following is NOT an example of a 'channel' of the communication process?

a)

FaceTime

b)

Face-to-Face

c)

Saying, "Hey, what's up?" to a friend

d)

Discord

7.

True or false: the sender and the receiver are both responsible for choosing a channel.

a)

True

b)

False

8.

True or false: when noise occurs in the process, it's always something you can actually hear.

a)

True

b)

False

9.

After the receiver decodes the message, he/she will then do what?

a)

Send feedback to the sender

b)

Send a new message

c)

Select a channel for the feedback

d)

Send a response

10.

The "opposite" of the sender would be the _______. The opposite of encoding would be the ____.

a)

Receiver; message

b)

Receiver; channel

c)

Receiver; decoding

d)

Receiver; feedback

11.

True or false: encoding usually takes a really long time.

a)

False--encoding is always a short process.

b)

False; encoding can also take a really short amount of time.

c)

True; we should think very carefully before sending messages

d)

True; the process of encoding should take at least 10 min.

12.

T or F: when the receiver is decoding the message, he/she is also planning out their response

a)

True

b)

False

13.

BONUS: What is the most common channel of communication used in the workplace?

a)

Face-to-face

b)

Email

c)

Texting

d)

Passing notes