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LA&IPR 1

Total questions: 50

Worksheet time: 8mins

Name
Class
Date
1.

Industrial relations is

a)

relations between the employer and the union

b)

relations between the employer and the employer

c)

relations between the employer and the employees

d)

relations between the employees and the employees

2.

Industrial relations emphasis on the

a)

employees

b)

employer

c)

trade unions

d)

unionised employees

3.

Principle of Dispute Resolution means

a)

to settle dispute by industrial actions

b)

to settle dispute by picket

c)

to settle dispute by arbitration

d)

to settle dispute by strike

4.

Trade Unionism means

a)

rights of employees to join trade union

b)

rights of employers to participate in trade union activities

c)

rights of both employer and employees to join trade union

d)

rights of both employer and employees to collective bargaining

5.

Recognition in industrial relations is granted to

a)

the employer

b)

the employee

c)

the union of the employer

d)

the union of the employees

6.

The strongest reason for employees to join a union is because they want to socialize with other workers in the organization.

a)

TRUE

b)

FALSE

7.

Members of the police force, armed forces and the prison service are restricted from joining trade unions.

a)

TRUE

b)

FALSE

8.

National unions are formed by workers in a company or organization where their members are confined to employees in that particular establishment.

a)

TRUE

b)

FALSE

9.

Only members of a registered trade union may strike.

a)

TRUE

b)

FALSE

10.

An industrial relations systems consists of three parties which are __________.

a)

employer, employee and customers

b)

employer, employee and investors

c)

employer, employee and government

d)

employer, employee and suppliers

11.

Below are some reasons worker involved in trade unions EXCEPT:

a)

to have a voice

b)

to gain bargaining power

c)

to show their solidarity with other workers

d)

to improve individual skills and knowledge

12.

What kind of people work in a Trade Union?

a)

Ordinary working people

b)

Only the poor people

c)

Lazy and troublesome people

d)

All people around the world can work in a Trade Union

13.

Why do some workers join a Trade Union?

a)

They believe that a Union can help them find a job.

b)

To help them live a better life.

c)

They just feel better when they're in a Trade Union.

d)

To get better payments and better working conditions.

14.

The degree to which peace or conflict exists within an organization between management and employees.

a)

Conflict resolution

b)

Togetherness

c)

Industrial Relation

d)

Industrial Action

15.

What type of industrial action is taking place here?

a)

Lockout

b)

Use of temporary or scab workers

c)

SCare tactics

d)

Firing

16.

Which of the below are causes of industrial relations disputes.

a)

Pay

b)

Working Conditions

c)

Political Beliefs

d)

Redundancies

17.

An industrial relations systems consists of three parties which are __________.

a)

employer, employee and customers

b)

employer, employee and investors

c)

employer, employee and government

d)

employer, employee and suppliers

18.

Below are the responsibilities of Ministry of Human Resource in industrial relations EXCEPT:

a)

actively involved in settling trade disputes

b)

preparing the legislation which establishes the rights of employers and employees

c)

ensuring harmonious relationship between employer and employee

d)

avoiding illegal trades like bribes in the industry

19.

What are workers rights?

a)

A. Privacy Rights

b)

B. Freedom and equality

c)

C. Confidentiality and the right to Fair Treatment

d)

D. Freedom of speech and the right to Fair Treatment

20.

What are workers rights?

a)

A. Privacy Rights

b)

B. Freedom and equality

c)

C. Confidentiality and the right to Fair Treatment

d)

D. Freedom of speech and the right to Fair Treatment

21.

What are the concerns of an employee relationship strategy?

a)

A. Employee Relationships and Employee Engagement

b)

B. Develop employee relationships, gain commitment through employee engagement, and agree on common goals

c)

C. Stable and cooperative relationship, gaining commitment through employee engagement and developing a shared interest in achieving goals

22.

What is Employee voice strategy can be also understood?

a)

A. Win-Win negotiation

b)

B. Win – Lose negotiation

c)

C. Lose – Lose negotiation

23.

One of the five main themes that create employee relations is "Share ….- continuously improving ourselves"

(a)  

24.

How many tips that organization can encourage employees to open up and boost your culture of engagement?

a)

3

b)

6

c)

4

d)

5

25.

What is the purpose of employee discipline?

a)

A. Encourage compliance with the organization's standards

b)

B. Threatening employee misconduct

c)

C. Create a strict working environment

d)

D. Removal of workers for any wrong doing

26.

The state of employee self-control and orderly conduct that indicates the extent of genuine teamwork within an organization is referred to as ________.

a)

A) ethics

b)

B) discipline

c)

C) punishment

d)

D) internal employee relations

27.

In the disciplinary action process, what must occur immediately after management establishes rules?

a)

A) observe performance

b)

B) set organizational goals

c)

C) compare performance with rules

d)

D) communicate rules to employees

28.

What is the MOST severe penalty an organization can give to an employee?

a)

Suspension

b)

Transfer

c)

Termination

d)

Demotion

29.

1. The situation in which employees leave the organisation is referred to as labour:

a)

a. stability.

b)

b. turnover.

c)

c. retention.

d)

d. multiplier index.

30.

1. Which of the following is a method of revealing the real reasons why employees leave their jobs?

a)

Qualitative

b)

evaluation Performance

c)

appraisal Selection

d)

interview Exit interview

31.
 a serious disagreement or argument, typically a protracted one.
a)
Employers' Asscociation
b)
 Conciliation
c)
Work-to-Rule
d)
Industrial Democracy
e)
 Conflict
32.
This is a way for two or more parties to find a peaceful solution to a disagreement among them. The disagreement may be personal, financial, political, or emotional. When a dispute arises, often the best course of action is negotiation to resolve the disagreement.
a)
Go-Slow
b)
 Conciliation
c)
 Industrial Democracy
d)
 Conflict Resolution
e)
Deadlock
33.
a collective organization of manufacturers, retailers, or other employers of wage labor.
a)
 Employers' Association
b)
 Go-Slow
c)
 Industrial Democracy
d)
 Conflict Resolution
e)
 Deadlock
34.
 a form of industrial action in which work or progress is deliberately delayed or slowed down.
a)
No-strike Agreement
b)
 Go-Slow
c)
 Industrial Democracy
d)
Work-to-rule
e)
 Deadlock
35.
 action taken by employees of a company as a protest, especially striking or working to rule.
a)
Go-Slow
b)
 Industrial Action
c)
 Industrial Democracy
d)
Deadlock
e)
Work-to-Rule
36.
 discussion aimed at reaching an agreement.
a)
Cheese
b)
Strikes
c)
 Negotiation
d)
Work-to-rule
e)
Deadlock
37.
is a work stoppage, caused by the mass refusal of employees to work. This usually takes place in response to employee grievances. It became common during the Industrial Revolution, when mass labor became important in factories and mines.
a)
Trade Unions
b)
Collective Bargaining
c)
Waffles
d)
Staff Associations
e)
 Strikes
38.
This organisation is made up of members (a membership-based organisation) and its membership must be made up mainly of workers. One of a trade union's main aims is to protect and advance the interests of its members in the workplace. Most trade unions are independent of any employer.
a)
Waffles
b)
Collective Bargaining
c)
Stirkes
d)
 Trade Unions
e)
Walk-out
39.

This required benefit is set at 6.2% that both the employee and employer must pay to prepare for retirement.

a)

Workers Compensation

b)

Social Security

c)

Unemployment Compensation

d)

Medicare

40.

If you get injured at work & cannot work for a while, this mandatory employee benefit will help supplement the income you would be losing.

a)

Workers Compensation

b)

Disability

c)

Family & Medical Leave Act

d)

Unemployment Compensation

41.

Which of the following options are included in medical insurance?

a)

health insurance

b)

wellness insurance

c)

vision insurance

d)

dental insurance

42.

When a worker is injured on their own time, this benefit helps replace the lost wages during the time they cannot work.

a)

Unemployment

b)

Retirement

c)

Disability

d)

Workers compensation

43.

These funds are set aside to provide people with an income when their career ends.

a)

Retirement

b)

Medicare

c)

Disability

d)

Unemployment

44.

Industrial relations is

a)

relations between the employer and the union

b)

relations between the employer and the employer

c)

relations between the employer and the employees

d)

relations between the employees and the employees

45.

Industrial relations emphasis on the

a)

employees

b)

employer

c)

trade unions

d)

unionised employees

46.

Principle of Dispute Resolution means

a)

to settle dispute by industrial actions

b)

to settle dispute by picket

c)

to settle dispute by arbitration

d)

to settle dispute by strike

47.

Harmonious industrial relations means (more than one answer)

a)

no industrial dispute and industrial action

b)

settlement of dispute at an early stage

c)

minimal industrial dispute and industrial action

d)

settlement of dispute by picket and strike

48.

Members of the police force, armed forces and the prison service are restricted from joining trade unions.

a)

TRUE

b)

FALSE

49.

For a collective agreement to be a valid and binding contract, it must be in writing, signed by both parties and must specify their duration which shall not be less than three years.

a)

TRUE

b)

FALSE

50.

Picket is a stoppage of work done by employee to show their protest and dissatisfaction towards worker.

a)

TRUE

b)

FALSE