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Businesslike Communication

Total questions: 22

Worksheet time: 16mins

Name
Class
Date
1.

Good ways to communicate with a future employer are by______________.

a)

phone, mail, e-mail, or in person.

b)

car, TV, chat room, or radio

c)

friend, relative, teacher, or neighbor

d)

phone, pigeon, twitter, snapchat

e)

telepathy and screaming

2.

When you're talking to an employer, it's important to ___________.

a)

speak as loud as you can

b)

laugh a lot

c)

speak clearly

d)

tell them about your problems

e)

give them a cool nickname

3.

When calling the employer's voicemail, you need to ___________.

a)

hang up they don't answer

b)

leave your first name and your phone number

c)

spell your name if it's an unusual one

d)

maintain eye contact

e)

open with a joke

4.

When you meet an employer in person, _________.

a)

use big words

b)

maintain eye contact

c)

speak in a deep voice

d)

treat them like a friend

e)

assert dominance, Queen!

5.

answer

a)

employer

b)

applicant

c)

response

d)

requested

6.

boss

a)

employer

b)

applicant

c)

response

d)

requested

7.

asked for

a)

employer

b)

applicant

c)

response

d)

requested

8.

job candidate

a)

employer

b)

applicant

c)

response

d)

requested

9.
List three things that should NOT be on a resume
a)
Photos, date of birth, social security number 
b)
Lies, references, spelling/grammar errors 
c)
Skills, date, branding statement 
10.
What should a resume include?
a)

Skills, Contact information, Objective 

b)
Skills, Volunteer work, References 
c)
Contact information, Experience, Pretty fonts 
11.
True or False butterfliesandbubbles@gmail.com is a professional email address? 
a)
True 
b)
False 
12.
You should always do what at the end of an interview?
a)
Leave
b)
Shake their hands 
c)
Use the restroom 
d)
Thank them for their time. 
13.
True of false: Avoid emoticons in business world  :) = :( 
a)
True 
b)
False 
14.
True or False: Use "Sir or Madam" or "To Whom it may Concern" when you are unsure of the person receiving your cover letter. 
a)
True
b)
False 
15.

Professional v. Unprofessional: beginning an email with "hey"

a)

Professional

b)

Unprofessional

16.

Professional v. Unprofessional: writing an email to a same-aged colleague or peer using their first name.

a)

Professional

b)

Unprofessional

17.

Professional v. Unprofessional: including the "sent from my iPhone" footer on emails.

a)

Professional

b)

Unprofessional

18.

True/False Listening is a natural ability.

a)

True

b)

False

19.

The best way to dress for success is to...

a)

Wear Jeans

b)

Wear a formal suit.

c)

Bring a suit jacket, in case you need it.

d)

Be trendy (crop top, Jordans, etc...)

20.

In every answer you give, the employer is looking for...

a)

How you will save them time.

b)

How you will save them money.

c)

How you will solve their problems.

d)

ALL OF THE ABOVE

21.
You are welcomed into the office for an interview. What should you not do?
a)
Plop down in a chair, & pull your phone out
b)
Wait quietly until they are seated first
c)
Shake hands with the interviewees then take a seat
d)
Say thank you, and then ask if you can take a seat
22.

What is one thing that you should NOT do during the first interview?

a)

Ask about salary

b)

Connect with interviewer

c)

Communicate why you are a good fit

d)

Close by arranging next interview