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WorksheetsSoft Skills
Total questions: 20
Worksheet time: 19mins
Skills that are usually taught and learned at school are called
Hard Skills
Soft Skills
Soft skills include: interpersonal skills, employability skills, people skills, and (a) skills
Many jobs require ONLY hard skills.
True
False
Hard skills will get you the interview, but you need ____ ______ to get and keep the job!
one skill
a smile
hard skills
soft skills
First impressions are not important for interviews and meeting people for the first time.
True
False
Communication skills include verbal and non-verbal skills
True
False
I don't know
Don't ever chose "I don't know" !!!
Communication skills are the most improtant of all Soft Skills
True
False
Look at the image, is this a verbal or non-verbal example of communication?
(a)
What is voice inflection?
Using slang with friends
Using proper manners
Sarcastic tone of voice
Stressing sounds and syllables to express meaning
A monotone voice is a typical example of communication when someone is angry
True
False
An example of a closed body position is ......
waving to a friend
tapping a pencil
arms folded across the front of your body
falling asleep on the job
Too much or too little eye contact is perceived as NEGATIVE
True
False
Teamwork includes working well with others and acceptance/tolerance of others.
True
False
Putting yourself above others in the group is an example of teamwork.
true
false
Name 3 types of Soft Skills:
Identify a way these people in the photo have to communicate effectively:
the patient and the receptionist,
Look and the photo: Identify ONE verbal and ONE nonverbal behavior: ***Be sure to identify which is which!
Time Management skills consist of strategizing, setting priorities, and organizing
True
False
Showing Commitment
consists of:
Time management; Team work
Loyalty; Hard Work; Professionalism
Loyalty; Professionalism; Skipping work
Problem solving Skills; Flexibility; disloyalty
Quick solutions are always the best solutions
True
False
