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QUIZ 1 -CBME 2

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Manufacturing companies create value by _____________.

a)

Designing service inclusions like policies, benefits etc.

b)

Acquiring raw materials and converting them into valuable outputs

c)

Bringing together wide range of products and making it available to customers

d)

establishing purchase guides for customers

2.

(a)   organizations are those that produce physical or tangible products

3.

Think of a post office, an automated warehouse, or a mail-order catalog business. They have low customer contact and are capital intensive, yet they provide a service. We call these companies (a)  

4.

Value Created and Captured – Cost of Creating that Value = (a)  

5.

__________________ means being able to perform activities well and at the lowest possible cost.

a)

EFFECTIVENESS

b)

EFFICIENCY

c)

FLEXIBILITY

d)

RELIABILITY

6.

materials, information and customers are called _______________ inputs

a)

transformer

b)

transforming

c)

transformed

d)

transferring

7.

(a)   is the business function that plans, organizes, coordinates, and controls the resources needed to produce a company’s goods and services.

8.

Every business is managed through three major functions: (choose three)

a)

finance

b)

disbursing

c)

operations

d)

marketing

e)

legal

9.

This machine provided a new source of power that was used to replace human labor in textile mills, machine-making plants, and other facilities. The concept of the factory was emerging.

(a)  

10.

(a)   •proposed a general-purpose value chain that companies can use to examine all of their activities, and see how they're connected.

11.

(a)   means that the production of a good is broken down into a series of small, elemental tasks, each of which is performed by a different worker.

12.

According to this theory, an average employee intrinsically does not like work and tries to escape it whenever possible. Since the employee does not want to work, he must be persuaded, compelled, or warned with punishment so as to achieve organizational goals. A close supervision is required on part of managers.

a)

THEORY A

b)

THEORY X

c)

THEORY Y

d)

THEORY B

13.

A few years later, in 1790, (a)   introduced the concept of interchangeable parts.

14.

Which of the following sub-activities do not fall under Inbound Logistic?

a)

supply schedule

b)

quality control

c)

receiving raw materials

d)

order taking

15.

This approach is used when organizations try to compete on costs and want to understand the sources of their cost advantage or disadvantage and what factors drive those costs.

(a)  

16.

(a)   activities ensure that direct and indirect activities meet the necessary standards.

17.

It assumed that workers are motivated only by money and are limited only by their physical ability.

a)

Human Relations Movement

b)

Scientific Management

c)

Management Science

d)

E-Commerce

18.

Combining technology with scientific management, Ford introduced the (a)   to produce Ford cars.

19.

Total quality management (TQM) is a philosophy—promulgated by “quality gurus” such as ____________________—that aggressively seeks to improve product quality by eliminating causes of product defects and making quality an all-encompassing organizational philosophy.

a)

Edwards Deming

b)

Frederick Taylor

c)

Elton Mayo

d)

Abraham Maslow

20.

There is increasing emphasis on the need to reduce waste, recycle, and reuse products and parts. This is known as (a)