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WorksheetsOperational Risk Management
Total questions: 20
Worksheet time: 20mins
Why we should manage operational risks? Please choose 3 answers *
Minimise operational losses
Achieve business objectives
Better business decision
Common industry practice
Reduce tax
Who responsible to manage operational risk?
Risk Owner & Risk Agent
Head of Department/ Branch Manager
Chief Risk Officer
All Staff
Please select the correct examples of the causal factor contributing to operational risk
Process: Inabsence of dual control function (checker & maker process) for financing
System: Non-maintenance of ATM/CDM machine resulting to frequent breakdown.
External: Staff did not comply to internal policies and procedures
People: Non-comprehensive of SLA (Service Level Agreement) between Bank and vendor.
What is BCM?
Business Compliance Management
Business Contingency Management
Banking Continuity Management
Business Continuity Management
The following are the reasons why Bank requires BCM EXCEPT? *
To carry out the critical business functions at a minimal resources during disaster
Safeguard the Bank's customers and business partners
Protect the Bank’s image and reputation
Protect the banking industries
What are the objectives of Call Tree exercise
To ensure that all staff are well-informed in a structured and prompt manner in the event of disaster.
To ensure that the overall call time taken is within the stipulated time (120 minutes).
To ensure that the message is conveyed to staffs correctly.
All of the above
To understand operational risk, one should understand..
Operational process, corporate environment and the affecting factors
Operational process only
The affecting factors and regulations only
No need to understand others, it just needs to understand the operational risk
What are the affecting factors which influence operational activities as well as the Operational risk..
Nature of the company
Laws and regulations
Stekaholder Value
All the above three factors
Which of the following risk statement is catagorized as operational risk..
PEOPLE RISK
SYSTEM RISK
PROCESS RISK
ALL THE STATMENTS
When would Risk Management be involved in Operational Process ?
At the begining of execution process
At the first strategic decision process
At the first initial strategic plan
During audit process and BOC meeting
Based on market best practice, which method provides foundation and framework for linking and integrating Operational risk to enterprise Risk Management..
ISO9001
ISO31000
ISO37000
ISO26000
Which one of the following statements is TRUE..
To achieve goal setting, organization should define their goal achievement
To set the strategy, organization should identify the risks
To define the risks, organization should define the opportunity
During setting up the strategy, organization should be focused on the opportunity exploitation, instead of risks identification
what is business continuance plans?
the process of making planing strategy.
the copying of physical or virtual files or databases to a secondary location for preservation in case of equipment failure or catastrophe.
the steps that a company puts into place to make sure it is capable of surviving.
why should the information be in the right place?
costs of future.
to make good business decisions.
create a backup.
to contribute the productive working relationship.
An increase in Minimum wage may impact a business because…
It will increase profits
It will increase total costs of the business
It will increase consumer products
It will increase customers
In the SWOT analysis, Strengths and Weaknesses are what?
External Factors
Poor Planning
Internal Factors
Good Management
Great communication skills and analytical abilities is an example of a type of
Strength
Weakness
Opportunity
Threat
A business has a poor reputation among customers , this would be considered to be a(n)
Strength
Weakness
Opportunity
Threat
Changes in demographics results in shifting demand away from products, this is classified as a
Strength
Weakness
Opportunity
Threat
What is the purpose of performing a SWOT Analysis?
Gives the management team a broader view on the potential opportunity
Evaluates whether the business venture is a good idea.
Identifies internal and external factors that may affect the business future performance.
Access an organization’s performance
