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Telemarketing, Internet, and Trial Offers

Total questions: 16

Worksheet time: 9mins

Name
Class
Date
1.

For your own protection, never ___________.

a)

give personal information to any stranger who calls or sends you an e-mail

b)

take time to check out a company's reputation

c)

ask a telemarketer to stop calling you

d)

avoid phone calls from unknown numbers

2.

If you accept a "no obligation free trial offer," it's important to know__________.

a)

the size and weight of the free gifts

b)

when you'll get the free gifts

c)

if you're agreeing to buy future products

d)

all of the above

e)

none of the above

3.

If a telemarketing or e-mail offer sounds too good to be true, it's best to ________.

a)

give out your credit card number

b)

protect yourself by saying "No, thanks" or deleting the e-mail

c)

send money in advance

d)

believe everything you hear or read

4.

A (a)   is someone who tries to sell you something over the phone

5.

A (a)   is a dishonest scheme to get money from you.

6.

Even if you accept a "no obligation, free trial offer," you might have to stop, or (a)   , the agreement

7.

Giving a free sample is a form of ......

a)

telemarketer

b)

promotion

c)

customer profile

8.

A.......... is a person who tries to sell products on the telephone

a)

telemarketer

b)

customer

c)

telemarketing

9.

As a consumer, or ________, you have the right to be satisfied with anything you purchase.

a)

buyer

b)

seller

c)

bayer

d)

cellar

10.

_______ give personal information to strangers who offer special deals by phone or Internet.

a)

Never

b)

Sometimes

c)

Always

d)

Occasionally

11.

Always say "no" to telemarketers who_____________.

a)

ask for money to send you a "free prize"

b)

answer all of your questions politely

c)

represent a company you already know

d)

you contacted via the internet to learn about a service

12.

Most "Free Trial" offers are made to ___________.

a)

get rid of junky things

b)

win your admiration

c)

get you to by future products

d)

make friends

13.

A person who purchases or leases goods, services, or property primarily for personal, family, or household purposes is a(n)

a)

Caveat Venditor

b)

Caveat Emptor

c)

Consumer

d)

Telemarketer

14.

Impulse buying is a surefire way for you to do what?

a)

Get a deal

b)

Find personal contentment

c)

Spend less

d)

Bust your monthly budget

15.

When someone steals and uses your debit or credit card info, that's called __________.

a)

Networking

b)

Borrowing

c)

Fraud

d)

Authorized spending

16.

If you're a victim of card fraud . . .

a)

Contact your bank immediately

b)

Wait until the next week to contact your bank

c)

Wait for your bank to contact you

d)

Call 911 before making any other purchases