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Worksheets

NLM - RLE

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

A systematic approach that is guided by data to improve the quality and safety of healthcare delivery

a)

Process Improvement

b)

Quality Care

c)

Quality Improvement

d)

Quality Process

2.

Among are included in the six primary goals of patient safety except.

a)

Timely

b)

Inefficient

c)

Equitable

d)

Effective

e)

Effective

3.

What does the "S" stand for in the PDSA cycle

a)

Search

b)

Share

c)

Study

d)

Select

4.

Four-stage problem-solving model used for improving a process or carrying out change.

a)

Predict, Develop, Select, Achieve

b)

Plan, Do, Study, Act

c)

Predict-Do-Study-Act

d)

Plan-Do-Select-Act

5.

The part of PDSA cycle where you start to implement your action plan.

a)

Plan

b)

Do

c)

Study

d)

Act

6.

 

 

The part of the PDSA cycle where you identify and describe the question, issue, or problem?

a)

Plan

b)

Do

c)

Study

d)

Ask

7.

The part of PDSA where in you reflect on plan and outcomes.

a)

Plan

b)

Do

c)

Study

d)

Act

8.

A five problem solving approach for improving existing process problems with unknown causes.

a)

Define, Measure, Analyze, Improve and Control

b)

Plan-Do-Study-Act-Replan

c)

Define, Measure, Analysis, Improve and Control

9.

Implementation of a change occurs in the ____ stage of DMAIC.

a)

Define

b)

Measure

c)

Analyze

d)

Improve

e)

Control

10.

Jame’s manager demonstrated passion for serving her staff rather than being served. She takes time to listen, prefers to be a teacher first before being a leader, which is characteristic of:

a)

Transformational leader

b)

Transactional leader

c)

Servant leader

d)

Charismatic leader

11.

Ms. Castro notices that the Chief Nurse Executive has charismatic leadership style. Which of the following behaviors best describes this style?

a)

Possesses inspirational quality that makes followers gets attracted of him and regards him with reverence

b)

Acts as he does because he expects that his behavior will yield positive results

c)

Uses visioning as the core of his leadership

d)

Matches his leadership style to the situation at hand.

12.

What stage of DMAIC does the team develops a Monitoring Plan to track the success of the updated process

a)

Define

b)

Measure

c)

Analyze

d)

Improve

e)

Control

13.

The provision of services that meet an appropriate standard

a)

Quality Care

b)

Quality Assurance

c)

Quality Improvement

d)

Quality Process

14.

Identified as one approach that leads to the delivery of quality care services to patients and is widely used by nurse managers to improve patient care

a)

Quality Care

b)

Quality Assurance

c)

Quality Improvement

d)

Quality Process

15.

 

A systematic, disciplined, customer focused, data driven process  improvement methodology that uses DMAIC to reduce  DELAYS, DEFECTS & VARIATIONS

a)

Six Sigma

b)

Five Sigma

c)

PDSA

d)

DMAIC

16.

Part of the Six domains of Health :

does not vary because of patient characteristics

a)

Equitable

b)

Effective

c)

Efficient

d)

Equal

17.

Part of the Six domains of Health which means :

reduce time wastes and delays

a)

Equitable

b)

Effective

c)

Efficient

d)

Timely

18.

Part of the Six domains of Health which means :

to avoid waste on supplies, time, ideas

a)

Equitable

b)

Effective

c)

Efficient

d)

Timely

19.

A simplified approach to process improvement that enables individuals to quickly remove one or more obstacles from a process.

a)

Define, Measure, Analyze, Improve and Control

b)

Plan-Do-Study-Act-Replan

c)

Define, Measure, Analysis, Improve and Control

d)

Just Do It

20.

Bonus Question : What is the title of the PDSA example

(a)