When you write a complaint letter, always describe the remedy, or _______ you'll accept.

What is debt?

Credit Card is a type of what?

Select all that is a form of Good Debt

What is a mortgage?

You're actually borrowing money each time you make a credit card charge.

A credit card can come in handy if you are faced with an emergency.

For your own protection, never ___________.

If a telemarketing or e-mail offer sounds too good to be true, it's best to ________.

Giving a free sample is a form of ......

As a consumer, or ________, you have the right to be satisfied with anything you purchase.

When someone steals and uses your debit or credit card info, that's called __________.

A warranty is a promise that _________ satisfaction.

______ warranties last only for a certain period of time.

You can buy an ________ warranty to lengthen the time period of the guarantee.

You could lose your warranty rights if you fail to follow certain rules, or customer ___________.

What is Warranty used for?

If a product is defective and is under warranty the consumer must notify the seller and will typically look to

something wrong with a product

how much something costs

promise to repair, replace, or pay for a product if it has a defect

Your credit card company can help you _________ payments on a disputed charge

If you get a _________ on items you charge, money will be subtracted from your balance.

Try to settle complaints by phone or in person. If that doesn't work, ________.

An extended warranty __________ the term of the guarantee.

_______ give personal information to strangers who offer special deals by phone or Internet.

If your credit card is lost or stolen, notify your credit card company immediately. Otherwise you might have to pay for________.

Most consumer protection groups________.

If you have bought the wrong size clothing or footwear, you are legally entitled to exchange for right size.

All consumers have rights when buying new goods/services from a business.

You buy an Xbox on sale, but when you get home it doesn’t work. Should you:

You buy a lamp but it stopped working after one use. You take it back to the shop and they say you have to return the lamp to the manufacturer yourself. Is this right?

Telephone sales people are formally known as _________.

In order to make a return you usually need a ________.

If something is sold at half price, it is sold at....

If something is a bargain...

You can buy used furniture at/through ___________.

You can easily get a refund on fresh lettuce.

If you return something to a store most stores will give you a refund if________.

Prices on seasonal items drop _________ the season is over.

Words like "fresher, smoother, faster, and better," are used to ________.