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Worksheetsautomotive service
Total questions: 35
Worksheet time: 18mins
Safety and environmental training is important in keeping employees safe and free from injuries and illness.
True
False
Employees are not responsible for their own safety while at work.
True
False
Training is an important way to keep yourself and others safe while at work.
True
False
If you see an employee performing their job task in an unsafe way you should ___________.
Ignore it. It's not your responsibility.
Put it on social media. It's funny!
Inform the employee it is unsafe and demonstrate how to do it safely
Don't worry about it
A first aid kit should include the following items:
Bandages
Antibiotic ointment
Gauze
All of the above
1. An Inspector is required to
.
Have possession of Inspector card at all times during working hours.
Lock the Inspector card in a safe.
Lend out the Inspector card as needed.
All of the above
Which component is this ?
Injector
Spark Plug
Valve
Glow Plug
After the customer info is entered what is the next step
invoice info
vehicle info
order info
job description
How often are oil changes required for today's vehicles?
3,500 to 5,000 miles
5,000 to 7,000 miles
when the change oil indicator light is on
when you see blue smoke from the tailpipe
Straight hourly pay will change depending on how fast or slow you complete repairs?
True
False
Sean makes $300 per week at his job working for straight hourly pay. If we works 40 hours a week, how much does he earn per hour?
$15.00
$10.50
$8.25
$7.50
sum of costs in order to purchase, operate, and maintain a vehicle
lease
downpayment
total cost of ownership (TCO)
seller
if you are willing to give your car to the dealer in exchange for a new car, you can often get a better price
lease
VIN
warranty
trade-in
a long term rental of a car. you need to pay monthly payments for the vehicle and it must be returned at the end of the contract.
seller
lemon
lease
downpayment
manufacturer's suggested retail price. price that car builders say the car should be sold at.
downpayment
MSRP
MPG
total cost of ownership (TCO)
What is the most common task of a service technician?
Write up customer concerns
Order parts
Manage service personal
Diagnose system failures
What is this?
Battery
Motor
Tool
When charging a car battery, you should leave the battery connected to the electrical system?
True
False
When writing a service repair order you should
never ask the customer too many questions
never ask the customer any questions
ask relevant questions
make small talk
A vehicles electrical system is powered by
electrical cables
electrical wires
alternator
starter
battery
Being punctual is a part of professionalism
true
false
Content knowledge is a part of professionalism
false
true
Proper hygiene is a part of professionalism
true
false
He is an experienced and trained personnel who deals in balancing vehicle wheels, maintenance of vehicles, changing oil, changing brake pads checking engine performance and so on.
a. Automotive Technician
b. Automotive Engineer
c. Car Rental Tech
d. Automotive Detailer
2. These are professionals in the automotive industry that are concerned with developing trucks, passenger vehicles, buses, off-road vehicles and motorcycles among other engineering works in the industry.
a. Tire Technicians
b. Automotive Engineer
c. Vehicle Inspector
d. Car Rental Tech
3. Their role is to install tires on vehicles such as cars, trucks, heavy vehicles and also do repairs on such tires when the need arises.
a. Tire Technicians
b. Diesel Mechanic
c. Lab Tech
d. Vehicle Inspector
8. He carries out many roles and duties such as vehicle inspection, testing components for damages and wears, preparing reports on each vehicle they inspect, keeping records of vehicles delivered, checking illegal equipment installed in vehicles and many others roles.
a. Automotive Technology Instructor
b. Vehicle Inspector
c. vehicle machinist
d. Car rental supervisor
9. His job entails teaching occupational or vocational subjects such as the operation of industrial machinery and equipment as well as Transportation knowledge.
a. Automotive Technology Instructor
b. Tow Truck Driver
c. Car Inspector
d. Dispatcher
10. His roles are to communicate with the dispatcher and drive to the scene of a breakdown or an accident.
a. Car Rental Agent
b. Tow Truck Driver
c. Car Tech
d. Car Inspector
11. They work in the provision of support to the people who want to rent cars and other kinds of vehicles for a short period of time.
a. Car Rental Agent
b. Car Salesperson
c. Car Tech
d. Car Inspector
