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WorksheetsSalesforce Admin WI22
Total questions: 17
Worksheet time: 17mins
The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past.
What should an administrator configure to meet this requirement?
Assignment Rule
Validation Rule
Field-Level Security
Approval Process
Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The VP of Sales requested that this information be accessible on the opportunity and available for reporting. Which two options should the administrator configure to meet these requirements? Choose 2 answers
Customize Campaign Member Role.
Add the Campaign Member related list to the Opportunity page layout.
Customize Campaign Role.
Customize Opportunity Contact Role.
Add the Opportunity Contact Role related list to the Opportunity page layout.
An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?
The flow is a screen flow.
The version of the flow is inactive.
The flow is a before save flow.
The version of the flow is activated.
The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers
Create a custom picklist field on Contact.
Update the picklist value with a validation rule.
Map the picklist field on the Lead to the Contact.
Set the picklist field to be required on the Lead Object.
Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?
Reduce the number of case status values to five.
Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.
Review which status choices are needed for each record type and create support processes for each that is necessary.
Edit the status choices directly on the record type.
When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched.
Which automation tool should an administrator use to build this discount calculator screen?
Flow Builder
Workflow Rule
Platform Event
Process Builder
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should an administrator configure? Choose 2 answers
Quick Action
Outbound Message
Approval Process
Email Alert Action
Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.
Which field type should an administrator use to capture coordinates?
Geolocation
Geofence
Custom address
External lookup
What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answers
Custom and standard objects have standard fields.
Standard objects are included with Salesforce.
A new standard object can be created.
Only standard objects support master-detail relationships.
Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur? Choose 2 answers
The report needs to be refreshed.
The dashboard needs to be refreshed.
The current user does not have access to the report folder.
The running dashboard user and viewer have different permissions
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values? Choose 2 answers
Add the Campaign Member Statuses related list to the Page Layout.
Edit the picklist values for the Campaign Status in object Manager.
Mass modify the Campaign Member Statuses related list.
Modify the picklist value on the Campaign Member Statuses related list.
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case? Choose 3 answers
Contract
Case
Ticket
Request
Account
The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.
What tool should the administrator use to replace the workflow rules?
Quick Action Flow
Before Save Flow
Scheduled Flow
Screen Flow
Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.
How Should the administrator configure this requirement?
Create three sales processes. Create three record types and one page layout.
Create one sales process. Create three record types and three page layouts.
Create three sales processes. Create three record types and three page layouts.
Create one sales process. Create one record type and three page layouts.
The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?
Table
Stacked Bar
Donut
Gauge
A salesrep hasleft the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is. Which tool should an administrator use to accomplish this?
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
Key Deals
Big Deal Alerts
Activity Timeline
Performance chart
