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TEST 3

Total questions: 20

Worksheet time: 41mins

Name
Class
Date
1.

If a CSR take commission from customer for personal purpose, what will that consider?

a)

L0

b)

L1

c)

L2

d)

Fraud

2.

As per lender policy, Arohan can be

a)

4th Lender

b)

5th Lender

c)

6th Lender

d)

7th Lender

3.

In which platform Cross sell entry will be happen?

a)

Esthenous

b)

Apna Bazaar

c)

Gravity

d)

All of the above

4.

Any commission more than Rs. 500 taken from customers for personal benifit it will considered as

a)

L0 deviation

b)

L1 deviation

c)

L2 deviation

d)

Fraud

5.

what is the minimum time to become a confirm CSR?

a)

4 months

b)

3 months

c)

2 months

d)

1 year

6.

What is the score of SCN?

a)

10

b)

12

c)

8

d)

14

7.

What is the deviation score for L0?

a)

1

b)

2

c)

3

d)

4

8.

Moratorium Period for Saral Loan is

a)

30-59 Days

b)

30-89 Days

c)

30-99 Days

d)

None of them

9.

Earning from rented properties will be calculated in Household Income. Is this statement TRUE or FALSE?

a)

True

b)

False

10.

Portfolio= Total Disbursement- Total Repayment.

a)

True

b)

False

11.

As per Arohan's Credit Policy, following the RBI Guidelines who are considered to be the earning members of the family?

a)

Only Borrower

b)

Only Co-borrower

c)

Borrower & Co-borrower both

d)

Borrower, Co-borrower & Unmarried Adult Children

12.

As cashless repayment, customer can pay through

a)

BBPS (Google Pay, Phone Pe, PayTm)

b)

Debit Card

c)

All of the above

d)

Whatsapp base collection

13.

CAR full form

a)

A small vehicle runs on the road

b)

Center Attendance Register

c)

Center Adjustment Record

d)

CSR Attendance Register

14.

Duration for the CGT of 2-3 JLGs are

a)

10 minutes

b)

20 minutes

c)

25 minutes

d)

40 minutes

15.

LUC must be completed

a)

within 14 days of disbursement

b)

after 14 days of disbursement

c)

14 days after disbursement to before 1st EMI

d)

anytime after disbursement

16.

MFIN full form

a)

Micro Foundation Institution Network

b)

Microfinance Institution Network

c)

Microfinance India Network

d)

Micro Foundation India Network

17.

P2P/PTP full form

a)

Pay to Pay

b)

Promise to Pay

c)

Promise take Paymet

d)

None of the above

18.

N2C full form

a)

New to CSR

b)

New to Credit

c)

New to CAR

d)

Not to Credit

19.

In case the customer does not have a Aadhaar ID , What are the other KYCs which are acceptable?

a)

Driving License

b)

MGNREGA Card

c)

Digital Ration card with Bar code

d)

Any of the above

20.

Full form of EP

a)

Earn Payment

b)

Early PAR

c)

Early Pay

d)

None of the above