WorksheetsPartners Information
Total questions: 18
Worksheet time: 6mins
If Allstate Roadside (AMC) covers people, JJ covers
People and vehicles
Only vehicles
People
Everything
How many types of JJ Towing and labor Exists?
Just One
Two, basic and enhanced
Two, enhanced and non-enhanced
Two, AMC and JJ
does JJ enhanced allow Sign and drive?
No
Yes
Can JJ enhanced and Non-Enhanced apply for reimbursement consideration?
Yes, and no
No, and yes
Simply yes
None of the above
AMC membership numbers start with 3 and JJ non-enhanced starts with 7
True
False
How many claims does a JJ enhanced customer have?
Millions
Unlimited within reason
5 per year
3 per year
For JJ GOA's count as a used claim
True
False
What type of account JJ has?
Only PPU Basis
Policy
Policy and PPU basis
Membership
Which partners have Rental vehicle coverage?
None, just vehicles under the account have coverage
JJ Enhanced and Allstate roadside (AMC)
Allstate roadside (AMC)
Allstate Roadside (AMC) and JJ Both enhanced and non-enhanced
Does Allstate Roadside (AMC) and JJ have a 2 days waiting period?
False
True
Will Allstate pay for any over-cost after the customer has exceeded their benefit limit?
True
False
Does Allstate provide customers with new batteries and new tires in case they need them?
True
False
Which of the following are types of equipment for soft services
Flatbed
Jack and Dollies
wheel lift and skates
Jack, jumpstarter box, can of gas
What types of equipment do the providers use for tow services
Flatbed and dollies
Flatbed and wheel lift
Flatbed, wheel lift and dollies
any type sof truck available
How you should proceed when a customer has run out of claims
Transfering the call to customer services
Explain the situation and offer PPU
Explain they need to pay again and give us a call back afterwards
Tell the to call their agent
Every PPU is applicable for reimbursement
False
True
What is an override?
use team manager authority to reject or cancel a procedure in OMNI
Is when they customer pays and then applies for reimbursement
is when the Service sprovider calls to add funds
is transfering the call to a supervisor
Allstate Roadside has Miles based memberships
True
False
