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On the phone - Answering the phone

Total questions: 17

Worksheet time: 17mins

Name
Class
Date
1.

Always say ”Bye” before you hang (a)   .

2.

Sorry, I think I (a)   the wrong number.

3.

Can you (a)   the phone? It’s ringing.

4.

Sorry, I think I dialled the (a)   number.

5.

I (a)   about 20 phone calls a day. It’s exhausting.

6.

A: Can I speak to Mrs Smith?

B: Just a moment. I’ll put you (a)   .

7.

Good morning! Quick Translations, Alice (a)   . How may I may you?

8.

Hello. (a)   is John Smith from AMC. Can I…

9.

Sorry, I’m a little busy at the moment. Can I (a)   you back in an hour?

10.

We need 25 items nr N09554-1, 15 items nr ....... Ok, Can you (a)   that back to me, please? I want to make sure you got ti right.

11.

A: Is (a)   555 666 777?

B: no, sorry, you dialled the wrong number.

12.

I'm calling (a)   an invoice.

13.

A: My name is Joseph Schildkraut.

B: (I'm sorry I don't know how to write that.) Could you (a)   that form me, please?

14.

Good morning, ACM Communications. (a)   can I help you?

15.

(a)   I speak to Jane Smith, please?

16.

(a)   on, please. I'll put you through.

17.

A: Can I speak to Janet, please?

B: (a)   a moment, please.