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Ergonomics & Facilities Planning in the Hospitality Industry

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What do we call the science of fitting workplace conditions and job demands to the capabilities of the working population?

a)

Workplace Ergonomics

b)

Physical Ergonomics

c)

Cognitive Ergonomics

d)

Organizational Ergonomics

2.

Ergonomics aims to create safe, comfortable and productive workspaces by bringing human abilities and limitations into the design of a workspace.

a)

True

b)

False

c)

Maybe

d)

None of the Choices

3.

An important consideration before designing a kitchen, so as to ensure efficiency while working in it is __________________ ?

a)

Menu

b)

Equipment

c)

Employees

d)

Size of Kitchen's Space

4.

Process of Ergonomics that deals with ergonomic assessment, ergonomic improvement.

a)

Assess Risks

b)

Plan Improvements

c)

Measure Progress

d)

Scale Solutions

5.

Process of Ergonomics that is an important component of any successful continuous improvement process. 

a)

Assess Risks

b)

Plan Improvements

c)

Measure Progress

d)

Scale Solutions

6.

One of the disciplines of ergonomics that deals with the environment's noise, light, heat, cold, radiation, vibration body systems: hearing, vision, sensations.

a)

Anthropometry

b)

Biomechanics

c)

Environmental physics

d)

Applied psychology

7.

One of the Workplace Ergonomics Control Methods that establishes processes and procedures that can reduce injury risk.

a)

Administrative controls

b)

Engineering Controls

c)

Proper Body Mechanics

d)

None of the Choices

8.

Appropriate Kitchen Configuration are the following except:

a)

Assembly Line

b)

Zone Style

c)

Ergonomic

d)

Environment

9.

The different types of ergonomics are the following except:

a)

Physical Ergonomics

b)

Cognitive Ergonomics

c)

Organizational Ergonomics

d)

Social Ergonomics

10.

This is the study of people working efficiently inside a workplace.

a)

Economics

b)

Ergonomics

c)

Ethics

d)

SWOT Analysis

11.

Refers to the size and complexity of a foodservice facility design project. The scope of the project influences the design approach taken by the owner or manager.

a)

Scope

b)

Multiunit Restaurant (MUR)

c)

Ambiance

d)

Environment

12.

This can be defined as food service operations where food and beverage are not the primary focus of a business.

a)

Commercial Restaurant

b)

Non Commercial Restaurant

c)

Ethnic Restaurant

d)

Specialty Restaurant

13.

One of the 5 M's of Concept Development that focus on answering the size of the market that should be enough to generate sales and produce profit.

a)

Money

b)

Market

c)

Menu

d)

Management

14.

This is consider as the heart of the design an d to be considered in making concept development.

a)

Menu

b)

Money

c)

Market

d)

Management

15.

This is all about the execution of the plans for concept development.

a)

Menu

b)

Money

c)

Market

d)

Mode of Execution

16.

This is all about proper fund allocation in order to gain profit an d reduce cost.

a)

Menu

b)

Money

c)

Market

d)

Management

17.

Is the overall concept that describes the many ways in which organizations help employees develop their personal and organizational skills, either as managers in a management job or with an eventual management job in mind.

a)

Environmental Management

b)

Management Development

c)

Social Development

d)

Political Development

18.

Firm can be defined as an organization competing in the food service industry with more than one unit of a like concept or theme

a)

Ethnic Restaurant

b)

Multiunit Restaurant (MUR)

c)

Casual Restaurant

d)

Fine Dining Restaurant

19.

This category of Foodservice establishment deals with the majority of food service establishments are in the commercial sector and includes full-service sites.

a)

Commercial

b)

Pubs

c)

Offsite

d)

Fine Dining

20.

Gives the foodservice operation its distinctive visual character and theme through the design of interior spaces, the selection of colors, and the specification of furniture and finishes.

a)

Architect

b)

Interior Designers

c)

Engineers

d)

Consultant