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SDR Channel Retention Quiz

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

Which R&A source is LRT most important for?

a)

Possibly

b)

Expert Market

c)

Buyerzone

d)

Software Advice

2.

How many competitor are Expert Market leads sent to?

a)

7

b)

5

c)

4

d)

2

3.

Is it necessary to leverage lead source within you UFA for all R&A Exclusive sources

a)

Yes

b)

No

c)

Only sometimes

4.

If a lead has a requested demo time for 5pm, what steps should you take?

a)

Set calendar reminder for 5pm and try to OTS

b)

Call ASAP, try to book in & set a follow up reminder for 5pm

c)

Call when you get the chance

d)

Send a text prior letting them know you'll be reaching out at 5pm

5.

How many ways can a prospect convert on our website? Bonus point if you can name them all.

a)

7

b)

3

c)

6

d)

4

6.

If you receive a re-engaged lead notification which of the field will tell you where that lead re-engaged?

a)

Most Recent Campaign

b)

Lead Source

c)

Secondary Source

d)

Re-engaged Campaign

7.

If you receive a re-engaged contact, which field will tell you where that contact re-engaged?

a)

Lead Quality Feedback

b)

Most Recent Campaign

c)

Re-engaged Campaign

d)

Secondary Source

8.

If you receive a lead from a source that you are not familiar with, what is the first step you should take?

a)

Post in ninjas chat

b)

Direct message Maddi/Jackie

c)

Check Sales Playbook

d)

Call it anyways

9.

True or False: all R&A non exclusive leads are brought to a dedicated TouchBistro landing page?

a)

True

b)

False

10.

Which of our R&A vendors have a phone verification process?

a)

Software Advice

b)

Possibly

c)

Buyerzone

d)

Expert Market

11.

What are the 3 types of SEM leads we receive? Select all that apply

a)

Competitor

b)

Generic

c)

Non-Brand

d)

Brand

e)

Organic

12.

Which section will tell you what your SEM lead was searching for when they saw our ad?

a)

Secondary Source

b)

Lead Quality Feedback

c)

Most Recent Campaign

d)

Searched Keywords